User manual CRESTRON TPS-MEM64MB 128MB

[. . . ] Crestron TPS-MEM64MB & TPS-MEM128MB Flash Memory for TPS User Interfaces Installation Guide This document was prepared and written by the Technical Documentation department at: Crestron Electronics, Inc. 15 Volvo Drive Rockleigh, NJ 07647 1-888-CRESTRON All brand names, product names and trademarks are the property of their respective owners. ©2004 Crestron Electronics, Inc. Crestron TPS-MEM64MB & TPS-MEM128MB Flash Memory Contents Flash Memory for TPS User Interfaces: TPS-MEM64MB & TPS-MEM128MB 1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Features and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Physical Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Industry Compliance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Verifying Installed Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Local Verification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Remote Verification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Memory Module Expansion Compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Tilt Model Inspection Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Lectern Model Inspection Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Tilt Model Installation Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Lectern Model Installation Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Problem Solving. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Further Inquiries. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Future Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Return and Warranty Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Merchandise Returns / Repair Service. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 CRESTRON Limited Warranty. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Installation Guide - DOC. 6261 Contents · i Crestron TPS-MEM64MB & TPS-MEM128MB Flash Memory Flash Memory for TPS User Interfaces: TPS-MEM64MB & TPS-MEM128MB Introduction Features and Functions There are two flash memory expansion modules available for select TPS products: TPS-MEM64MB and TPS-MEM128MB. [. . . ] If the jumper is not present on the touchpanel motherboard, the TPS-MEM64MB and TPS-MEM128MB cannot be installed. If the jumper is present, continue to the next step. Jumper Location LOCATION OF JUMPER FOR SELECTING VOLTAGE FOR TPS-MEM-64MB AND TPS-MEM128MB, MOVE JUMPER TO 3. 3V POSITION 8 · Flash Memory for TPS User Interfaces: TPS-MEM64MB & TPS-MEM128MB Installation Guide - DOC. 6261 Crestron TPS-MEM64MB & TPS-MEM128MB Flash Memory 11. Move the jumper to the 3. 3V position by placing the jumper over the center pin and the pin labeled 3. 3V as shown in the following diagram. Jumper in 3. 3V Position NOTE: The memory expansion module will not work if the jumper is in the "+5V" position. However, the steps for the TPS-TPI and all other lectern-model TPS devices are identical. This procedure was written for a TPS device that is NOT installed into a wall or lectern. If already installed, refer to the latest revision of the user interface Operations & Installation Guide or, if 10 · Flash Memory for TPS User Interfaces: TPS-MEM64MB & TPS-MEM128MB Installation Guide - DOC. 6261 Crestron TPS-MEM64MB & TPS-MEM128MB Flash Memory applicable, the back box Installation Guide. Disconnect power and perform the installation procedure in reverse to remove the user interface. The latest versions of the Operations & Installation Guides are available from the Downloads | Product Manuals section of the Crestron website (www. crestron. com). To prevent scratching of the screen (TPS-TPI excluded), place the touchpanel facedown onto a padded surface. As shown in the following diagram, use a #1 Phillips screwdriver to loosen and remove the 10 screws that secure the rear cover. Remove Rear Cover Screws CAUTION: The connectors of any optional cards that are already installed may have to be aligned slightly to allow the rear cover to be removed. Align the connectors carefully to prevent damage to the card, cover, or unit. Remove the rear cover as shown in the following diagram by sliding it towards the bottom of the device. Installation Guide - DOC. 6261 Flash Memory for TPS User Interfaces: TPS-MEM64MB & TPS-MEM128MB · 11 Flash Memory Remove Rear Cover Crestron TPS-MEM64MB & TPS-MEM128MB 4. To obtain unobstructed access to the memory socket, remove the expansion cover plate or if previously installed, the TPS-VIDL-1 or TPS-VIDL-2 video expansion card. Each procedure is defined in the following sub-steps. If the expansion cover plate is present, refer to the following diagram. Using a #1 Phillips screwdriver, loosen and remove the two screws that secure the expansion cover plate and remove the plate. 12 · Flash Memory for TPS User Interfaces: TPS-MEM64MB & TPS-MEM128MB Installation Guide - DOC. 6261 Crestron TPS-MEM64MB & TPS-MEM128MB Remove Expansion Cover Plate Flash Memory 4b. If a TPS-VIDL-1 or TPS-VIDL-2 video expansion card is present, refer to the following diagram. Completely loosen the knurled mounting screws and carefully remove the expansion card from the device's motherboard connector without bending any of the pins on the device's interface connector. [. . . ] Products may be returned for credit, exchange, or service with a CRESTRON Return Merchandise Authorization (RMA) number. Authorized returns must be shipped freight prepaid to CRESTRON, 6 Volvo Drive, Rockleigh, N. J. , or its authorized subsidiaries, with RMA number clearly marked on the outside of all cartons. Shipments arriving freight collect or without an RMA number shall be subject to refusal. CRESTRON reserves the right in its sole and absolute discretion to charge a 15% restocking fee, plus shipping costs, on any products returned with an RMA. [. . . ]