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[. . . ] D-Link DPH-80
IP Phone
Manual
Version 1. 10
Building Networks for People
Contents
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Features and Benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Using Media Gateway Control Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Using Session Initiated Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Using H. 323 Protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 DPH-80 New Firmware Download Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Configuration Upload and Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 SIP and H. 323 Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Technical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97 Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100 Contacting Technical Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 2
Package Contents
Contents of Package:
D-Link DPH-80 IP Phone Handset Handset cord Power adapter (9VDC/ 1A) If any of the above items are missing, please contact your reseller.
Operation Requirements:
Internet connection (via ISP) Local power outlet RJ-45 Ethernet Cable
3
Introduction
The D-Link DPH-80 is a fully featured Ethernet business phone that allows both business and residential customers to benefit from IP Telephony services. It reduces costs by receiving local and long distance voice services and data services over a single network connection. This easy to use IP Phone simply plugs right into the local area network through a standard RJ-45 interface. [. . . ] Wait for the tone to change to a dial or an error tone. The SIP Phone plays an error tone on power up. It means that the information exchange with DHCP or SIP proxy server has failed. Check if you have a network connection and DHCP and SIP proxy servers are running. Also, check if the SIP phone is configured properly. Restart the phone and check it.
Making a Call
The SIP phone powered up properly but plays an error tone while making a call. Check the network connection and default gateway to ensure they're working properly. The SIP phone plays a call progress tone. The SIP phone plays a call progress tone while trying to establish a call and this can take time. If it takes a long time, check if the SIP proxy server is running properly. The called party may not be registered with the proxy server. The SIP phone plays error tone for an extended period of time. The proxy server may not be running and the SIP phone times out before playing an error tone.
56
Using Session Initiated Protocol (SIP)
SIP Troubleshooting
The voice quality is poor. The SIP phone supports packet loss and network jitter to some extent. Above these levels, the voice quality can deteriorate. The G. 729 codec will have better performance over the G. 711 codec and it can be selected in the configuration. The call-hold feature does not work properly. The call-hold feature requires co-operation from both ends. The behavior is not defined if the other phone does not support the hold feature. The SIP phone has a speaker to support one-touch dialing, but not for a speakerphone. The other party will hear you if you are in speaker mode but the voice on the speaker may be of poor quality.
Browser Access
There is no response through the browser. Check if the SIP phone is connected to the network and if you have the correct IP address of the phone. [. . . ] EXCEPT AS EXPRESSLY COVERED UNDER THE LIMITED WARRANTY PROVIDED HEREIN, THE ENTIRE RISK AS TO THE QUALITY, SELECTION AND PERFORMANCE OF THE PRODUCT IS WITH THE PURCHASER OF THE PRODUCT. Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY LAW, D-LINK IS NOT LIABLE UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOSS OF USE OF THE PRODUCT, INCONVENIENCE OR DAMAGES OF ANY CHARACTER, WHETHER DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF GOODWILL, LOSS OF REVENUE OR PROFIT, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, FAILURE OF OTHER EQUIPMENT OR COMPUTER PROGRAMS TO WHICH DLINK'S PRODUCT IS CONNECTED WITH, LOSS OF INFORMATION OR DATA CONTAINED IN, STORED ON, OR INTEGRATED WITH ANY PRODUCT RETURNED TO D-LINK FOR WARRANTY SERVICE) RESULTING FROM THE USE OF THE PRODUCT, RELATING TO WARRANTY SERVICE, OR ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY, EVEN IF D-LINK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE SOLE REMEDY FOR A BREACH OF THE FOREGOING LIMITED WARRANTY IS
·
98
REPAIR, REPLACEMENT OR REFUND OF THE DEFECTIVE OR NON-CONFORMING PRODUCT. THE MAXIMUM LIABILITY OF D-LINK UNDER THIS WARRANTY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCT COVERED BY THE WARRANTY. [. . . ]
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