User manual DELL 1100

[. . . ] DellTM Laser Printer 1100 Owner's Manual Look Inside For: Preparing Your Printer Understanding Software Loading Print Media Printing Maintenance Troubleshooting w w w. c o m www. dell. com | support. dell. com Order Toner Cartridges DellTM toner cartridges are available only through Dell. You can order toner cartridges online at www. dell. com/supplies or by phone. USA Australia Austria Belgium Canada Chile China Colombia Czech Denmark Finland France Germany Ireland Italy Japan Luxembourg Malaysia Mexico Netherlands Norway Portugal Puerto Rico Singapore South Africa Spain Sweden Switzerland UK 877-INK-2-YOU 1300 303 290 08 20 - 24 05 30 35 02. 713 1590 877-501-4803 800-202874 1230-020-3947 800-858-2425 01800-9-155676 420 225 372 711 3287 5215 09 2533 1411 0825387247 0800 2873355 1850 707 407 800602705 044-556-3551 02. 713 1590 1800 88 0553 866-851-1754 020 - 674 4881 231622 64 21 4220710 866-851-1760 1800 394 7425 0860 102 591 902120385 08 587 705 81 0848 335 599 0870 907 4574 NOTE: If your country is not listed, contact your Dell distributor to order supplies. Toner Cartridge 2, 000 page toner Part Number J9833 ii Understanding the Printer # 1 2 3 4 5 Use the: Operator Panel Top Cover Paper Output Tray When you want to: Operate the printer and check the status of your printer. Stack printed document face down. Paper Output Extension Keep print media from falling off the paper output tray. [. . . ] See "Contacting Dell" for the telephone number to call for your region. Contacting Dell To contact Dell electronically, you can access the following websites: www. dell. com support. dell. com (technical support) premiersupport. dell. com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) For specific web addresses for your country, find the appropriate country section in the table below. NOTE: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator. 44 Contacting Dell Country (City) International Access Code Country Code City Code U. S. A. (Austin, Texas) International Access Code: 011 Country Code: 1 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1-800-433-9014 toll-free: 1-800-247-9362 toll-free: 1-800-624-9896 toll-free: 1-800-624-9897 toll-free: 1-877-Dellnet (1-877-335-5638) toll-free: 1-800-695-8133 toll-free: 1-877-577-3355 toll-free: 1-800-283-2210 toll-free: 1-877-459-7298 toll-free: 1-800-695-8133 toll-free: 1-877-459-7298 toll-free: 1-800-456-3355 toll-free: 1-800-234-1490 toll-free: 1-800-289-3355 or toll-free: 1-800-879-3355 toll-free: 1-888-798-7561 toll-free: 1-800-671-3355 toll-free: 1-800-357-3355 toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 toll-free: 1-877-DELLTTY (1-877-335-5889) toll-free: 800-335-0031 Automated Order-Status Service AutoTech (portable and desktop computers) Consumer (Home and Home Office) Technical Support Customer Service DellNetTM Service and Support Employee Purchase Program (EPP) Customers Financial Services website: www. dellfinancialservices. com Financial Services (lease/loans) Financial Services (Dell Preferred Accounts [DPA]) Business Customer Service and Technical Support Employee Purchase Program (EPP) Customers Printers and Projectors Technical Support Public (government, education, and healthcare) Customer Service and Technical Support Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Fax Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired Anguilla Antigua and Barbuda General Support General Support Contacting Dell 45 www. dell. com | support. dell. com Country (City) International Access Code Country Code City Code Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: www. dell. com. ar E-mail: us_latin_services@dell. com E-mail for desktop and portable computers: latechsupport@dell. com E-mail for servers and EMC: la_enterprise@dell. com Customer Care Tech Support Tech Support Services Sales toll-free: 0-800-444-0730 toll-free: 0-800-444-0733 toll-free: 0-800-444-0724 0-810-444-3355 toll-free: 800-1578 Aruba Australia (Sydney) Country Code: 61 City Code: 2 General Support E-mail (Australia): au_tech_support@dell. com Home and Small Business Government and Business Preferred Accounts Division (PAD) Customer Care Corporate Sales Transaction Sales Fax International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell. com 1-300-65-55-33 toll-free: 1-800-633-559 toll-free: 1-800-060-889 toll-free: 1-800-819-339 toll-free: 1-800-808-385 toll-free: 1-800-808-312 toll-free: 1-800-818-341 Austria (Vienna) International Access Code: 900 Country Code: 43 City Code: 1 Website: support. euro. dell. com E-mail: tech_support_central_europe@dell. com Home/Small Business Sales Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts/Corporate Customer Care Home/Small Business Technical Support Preferred Accounts/Corporate Technical Support Switchboard 0820 240 530 00 0820 240 530 49 0820 240 530 14 0820 240 530 16 0820 240 530 14 0660 8779 0820 240 530 00 toll-free: 1-866-278-6818 1-800-534-3066 Bahamas Barbados General Support General Support 46 Contacting Dell Country (City) International Access Code Country Code City Code Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: support. euro. dell. com E-mail: tech_be@dell. com E-mail for French Speaking Customers: support. euro. dell. com/be/fr/emaildell/ Technical Support Customer Care Corporate Sales Fax Switchboard 02 481 92 88 02 481 91 19 02 481 91 00 02 481 92 99 02 481 91 00 1-800-342-0671 toll-free: 800-10-0238 0800 90 3355 51 481 5470 51 481 5480 0800 90 3390 toll-free: 1-866-278-6820 604 633 4966 604 633 4949 604 633 4955 toll-free: 1-800-247-9362 toll-free: 1-800-950-1329 toll-free: 1-800-847-4096 toll-free: 1-800-326-9463 toll-free: 1-800-847-4096 toll-free: 1-800-387-5757 toll-free: 1-800-387-5752 toll-free: 1-800-387-5755 1 866 440 3355 1-800-805-7541 Bermuda Bolivia Brazil International Access Code: 00 Country Code: 55 City Code: 51 British Virgin Islands Brunei Country Code: 673 Canada (North York, Ontario) International Access Code: 011 General Support General Support Website: www. dell. com/br Customer Support, Technical Support Tech Support Fax Customer Care Fax Sales General Support Customer Technical Support (Penang, Malaysia) Customer Service (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Online Order Status: www. dell. ca/ostatus AutoTech (automated technical support) TechFax Customer Care (Home Sales/Small Business) Customer Care (med. /large business, government) Technical Support (Home Sales/Small Business) Technical Support (med. /large bus. , government) Sales (Home Sales/Small Business) Sales (med. /large bus. , government) Spare Parts Sales & Extended Service Sales Cayman Islands General Support Contacting Dell 47 www. dell. com | support. dell. com Country (City) International Access Code Country Code City Code Chile (Santiago) Country Code: 56 City Code: 2 China (Xiamen) Country Code: 86 City Code: 592 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1230-020-4823 Sales, Customer Support, and Technical Support Tech Support website: support. dell. com. cn Tech Support E-mail: cn_support@dell. com Customer Care E-mail: customer_cn@dell. com Technical Support Fax Technical Support (DellTM DimensionTM and InspironTM) Technical Support (OptiPlexTM, LatitudeTM, and Dell PrecisionTM) Technical Support (servers and storage) Technical Support (projectors, PDAs, switches, printers, routers, and so on) Technical Support (printers) Customer Care Customer Care Fax Home and Small Business Preferred Accounts Division Large Corporate Accounts GCP Large Corporate Accounts Key Accounts Large Corporate Accounts North Large Corporate Accounts North Government and Education Large Corporate Accounts East Large Corporate Accounts East Government and Education Large Corporate Accounts Queue Team Large Corporate Accounts South Large Corporate Accounts West Large Corporate Accounts Spare Parts 592 818 1350 toll-free: 800 858 2969 toll-free: 800 858 0950 toll-free: 800 858 0960 toll-free: 800 858 2920 86 592 818 3144 or toll-free: 800 858 2311 toll-free: 800 858 2060 592 818 1308 toll-free: 800 858 2222 toll-free: 800 858 2557 toll-free: 800 858 2055 toll-free: 800 858 2628 toll-free: 800 858 2999 toll-free: 800 858 2955 toll-free: 800 858 2020 toll-free: 800 858 2669 toll-free: 800 858 2527 toll-free: 800 858 2355 toll-free: 800 858 2811 toll-free: 800 858 2621 48 Contacting Dell Country (City) International Access Code Country Code City Code Colombia Costa Rica Czech Republic (Prague) International Access Code: 00 Country Code: 420 City Code: 2 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers 980-9-15-3978 0800-012-0435 General Support General Support Website: support. euro. dell. com E-mail: czech_dell@dell. com Technical Support Customer Care Fax TechFax Switchboard 02 2186 27 27 02 2186 27 11 02 2186 27 14 02 2186 27 28 02 2186 27 11 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 Website: support. euro. dell. com E-mail: support. euro. dell. com/dk/da/emaildell/ Technical Support Customer Care (Relational) Home/Small Business Customer Care Switchboard (Relational) Switchboard Fax (Relational) Switchboard (Home/Small Business) Switchboard Fax (Home/Small Business) 7023 0182 7023 0184 3287 5505 3287 1200 3287 1201 3287 5000 3287 5001 toll-free: 1-866-278-6821 1-800-148-0530 toll-free: 999-119 01-899-753-0777 Dominica Dominican Republic Ecuador El Salvador Finland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 General Support General Support General Support General Support Website: support. euro. dell. com E-mail: support. euro. dell. com/fi/fi/emaildell/ Technical Support Customer Care Fax Switchboard 09 253 313 60 09 253 313 38 09 253 313 99 09 253 313 00 Contacting Dell 49 www. dell. com | support. dell. com Country (City) International Access Code Country Code City Code France (Paris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: support. euro. dell. com E-mail: support. euro. dell. com/fr/fr/emaildell/ Home and Small Business Technical Support Customer Care Switchboard Switchboard (calls from outside of France) Sales Fax Fax (calls from outside of France) Corporate Technical Support Customer Care Switchboard Sales Fax 0825 004 719 0825 338 339 01 55 94 71 00 01 55 94 71 00 01 55 94 71 01 0825 387 270 0825 823 833 0825 004 700 04 99 75 40 00 0825 004 700 0825 004 701 04 99 75 40 01 Germany (Langen) International Access Code: 00 Country Code: 49 City Code: 6103 Website: support. euro. dell. com E-mail: tech_support_central_europe@dell. com Technical Support Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care Switchboard 06103 766-7200 0180-5-224400 06103 766-9570 06103 766-9420 06103 766-9560 06103 766-9555 06103 766-7000 50 Contacting Dell Country (City) International Access Code Country Code City Code Greece International Access Code: 00 Country Code: 30 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: support. euro. dell. com E-mail: support. euro. dell. com/gr/en/emaildell/ Technical Support Gold Technical Support Switchboard Sales Fax 080044149518 08844140083 2108129800 2108129800 2108129812 toll-free: 1-866-540-3355 1-800-999-0136 toll-free: 1-877-270-4609 Grenada Guatemala Guyana Hong Kong International Access Code: 001 Country Code: 852 General Support General Support General Support Website: support. ap. dell. com Technical Support E-mail: apsupport@dell. com Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerAppTM, PowerEdgeTM, PowerConnectTM, and PowerVaultTM) Customer Care Large Corporate Accounts Global Customer Programs Medium Business Division Home and Small Business Division 2969 3188 2969 3191 2969 3196 3416 0910 3416 0907 3416 0908 3416 0912 2969 3105 1600 33 8045 1600 33 8044 1600 33 8046 India Technical Support Sales (Large Corporate Accounts) Sales (Home and Small Business) Contacting Dell 51 www. dell. com | support. dell. com Country (City) International Access Code Country Code City Code Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: support. euro. dell. com E-mail: dell_direct_support@dell. com Technical Support U. K. only) Home User Customer Care Small Business Customer Care U. K. only) Corporate Customer Care Corporate Customer Care (dial within U. K. only) Fax/SalesFax Switchboard 1850 543 543 0870 908 0800 01 204 4014 01 204 4014 0870 906 0010 1850 200 982 0870 907 4499 01 204 4444 0870 907 4000 01 204 0103 01 204 4444 Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 Website: support. euro. dell. com E-mail: support. euro. dell. com/it/it/emaildell/ Home and Small Business Technical Support Customer Care Fax Switchboard Corporate Technical Support Customer Care Fax Switchboard 02 577 826 90 02 577 825 55 02 575 035 30 02 577 821 1-800-682-3639 02 577 826 90 02 696 821 14 02 696 821 13 02 696 821 12 Jamaica General Support (dial from within Jamaica only) 52 Contacting Dell Country (City) International Access Code Country Code City Code Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: support. jp. dell. com Technical Support (servers) Technical Support outside of Japan (servers) Technical Support (Dimension and Inspiron) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, routers) Technical Support outside of Japan (PDAs, projectors, printers, routers) Faxbox Service 24-Hour Automated Order Service Customer Care Business Sales Division (up to 400 employees) Preferred Accounts Division Sales (over 400 employees) Large Corporate Accounts Sales (over 3500 employees) Public Sales (government agencies, educational institutions, and medical institutions) Global Segment Japan Individual User Switchboard toll-free: 0120-198-498 81-44-556-4162 toll-free: 0120-198-226 81-44-520-1435 toll-free: 0120-198-433 81-44-556-3894 toll-free: 0120-981-690 81-44-556-3468 044-556-3490 044-556-3801 044-556-4240 044-556-1465 044-556-3433 044-556-3430 044-556-1469 044-556-3469 044-556-1760 044-556-4300 toll-free: 080-200-3800 toll-free: 080-200-3600 toll-free: 080-200-3800 604 633 4949 2194-6202 2194-6000 Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2 Technical Support Sales Customer Service (Seoul, Korea) Customer Service (Penang, Malaysia) Fax Switchboard Contacting Dell 53 www. dell. com | support. dell. com Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers 512 728-4093 512 728-3619 512 728-3883 512 728-4397 512 728-4600 or 512 728-3772 Customer Technical Support (Austin, Texas, U. S. A. ) Customer Service (Austin, Texas, U. S. A. ) Fax (Technical Support and Customer Service) (Austin, Texas, U. S. A. ) Sales (Austin, Texas, U. S. A. ) SalesFax (Austin, Texas, U. S. A. ) Luxembourg International Access Code: 00 Country Code: 352 Website: support. euro. dell. com E-mail: tech_be@dell. com Technical Support (Brussels, Belgium) Home/Small Business Sales (Brussels, Belgium) Corporate Sales (Brussels, Belgium) Customer Care (Brussels, Belgium) Fax (Brussels, Belgium) Switchboard (Brussels, Belgium) 3420808075 toll-free: 080016884 02 481 91 00 02 481 91 19 02 481 92 99 02 481 91 00 toll-free: 0800 105 34 160 910 29 693 115 Macao Country Code: 853 Malaysia (Penang) International Access Code: 00 Country Code: 60 City Code: 4 Technical Support Customer Service (Xiamen, China) Transaction Sales (Xiamen, China) Website: support. ap. dell. com Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support (Dimension, Inspiron, and Electronics and Accessories) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Service (Penang, Malaysia) Sales toll-free: 1 800 88 0193 toll-free: 1 800 88 1306 toll-free: 1800 88 1386 04 633 4949 toll-free: 1 800 88 0553 54 Contacting Dell Country (City) International Access Code Country Code City Code Mexico International Access Code: 00 Country Code: 52 Sales Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers 001-877-384-8979 or 001-877-269-3383 50-81-8800 or 01-800-888-3355 001-877-384-8979 or 001-877-269-3383 50-81-8800 or 01-800-888-3355 toll-free: 1-866-278-6822 001-800-882-1519 020 674 45 00 020 674 47 66 020 674 42 00 020 674 43 25 020 674 55 00 020 674 50 00 020 674 47 75 020 674 47 50 020 674 50 00 020 674 47 50 Customer Technical Support Customer Service Main Montserrat Netherlands Antilles Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 General Support General Support Website: support. euro. dell. com Technical Support Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales Relational Sales Home/Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell. com E-mail (Australia): au_tech_support@dell. com Technical Support (for desktop and portable computers) Technical Support (for servers and workstations) Home and Small Business Government and Business Sales Fax Nicaragua General Support toll-free: 0800 446 255 toll-free: 0800 443 563 0800 446 255 0800 444 617 0800 441 567 0800 441 566 001-800-220-1006 Contacting Dell 55 www. dell. com | support. dell. com Country (City) International Access Code Country Code City Code Norway (Lysaker) International Access Code: 00 Country Code: 47 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: support. euro. dell. com E-mail: support. euro. dell. com/no/no/emaildell/ Technical Support Relational Customer Care Home/Small Business Customer Care Switchboard Fax Switchboard 671 16882 671 17575 231 62298 671 16800 671 16865 001-800-507-0962 0800-50-669 Panama Peru Poland (Warsaw) International Access Code: 011 Country Code: 48 City Code: 22 General Support General Support Website: support. euro. dell. com E-mail: pl_support_tech@dell. com Customer Service Phone Customer Care Sales Customer Service Fax Reception Desk Fax Switchboard 57 95 700 57 95 999 57 95 999 57 95 806 57 95 998 57 95 999 Portugal International Access Code: 00 Country Code: 351 Website: support. euro. dell. com E-mail: support. euro. dell. com/pt/en/emaildell/ Technical Support Customer Care Sales Fax 707200149 800 300 413 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 21 424 01 12 1-800-805-7545 toll-free: 1-877-441-4731 1-800-882-1521 toll-free: 1-877-270-4609 Puerto Rico St. Lucia General Support General Support General Support St. Vincent and the Grenadines General Support 56 Contacting Dell Country (City) International Access Code Country Code City Code Singapore (Singapore) International Access Code: 005 Country Code: 65 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: support. ap. dell. com Technical Support (Dimension, Inspiron, and Electronics and Accessories) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Service (Penang, Malaysia) Sales toll-free: 1800 394 7430 toll-free: 1800 394 7488 toll-free: 1800 394 7478 604 633 4949 toll-free: 1 800 394 7425 Slovakia (Prague) International Access Code: 00 Country Code: 421 Website: support. euro. dell. com E-mail: czech_dell@dell. com Technical Support Customer Care Fax Tech Fax Switchboard (Sales) 02 5441 5727 420 22537 2707 02 5441 8328 02 5441 8328 02 5441 7585 South Africa (Johannesburg) International Access Code: 09/091 Country Code: 27 City Code: 11 Website: support. euro. dell. com E-mail: dell_za_support@dell. com Technical Support Customer Care Sales Fax Switchboard 011 709 7710 011 709 7707 011 709 7700 011 706 0495 011 709 7700 604 633 4810 Southeast Asian and Pacific Countries Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) Contacting Dell 57 www. dell. com | support. dell. com Country (City) International Access Code Country Code City Code Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: support. euro. dell. com E-mail: support. euro. dell. com/es/es/emaildell/ Home and Small Business Technical Support Customer Care Sales Switchboard Fax Corporate Technical Support Customer Care Switchboard Fax 902 100 130 902 118 546 91 722 92 00 91 722 95 83 902 100 130 902 118 540 902 118 541 902 118 541 902 118 539 Sweden (Upplands Vasby) International Access Code: 00 Country Code: 46 City Code: 8 Website: support. euro. dell. com E-mail: support. euro. dell. com/se/sv/emaildell/ Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support Technical Support Fax Sales 08 590 05 199 08 590 05 642 08 587 70 527 20 140 14 44 08 590 05 594 08 590 05 185 Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 Website: support. euro. dell. com E-mail: swisstech@dell. com E-mail for French-speaking HSB and Corporate Customers: support. euro. dell. com/ch/fr/emaildell/ Technical Support (Home and Small Business) Technical Support (Corporate) Customer Care (Home and Small Business) Customer Care (Corporate) Fax Switchboard 0844 811 411 0844 822 844 0848 802 202 0848 821 721 022 799 01 90 022 799 01 01 58 Contacting Dell Country (City) International Access Code Country Code City Code Taiwan International Access Code: 002 Country Code: 886 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: support. ap. dell. com E-mail: ap_support@dell. com Technical Support (OptiPlex, Latitude, Inspiron, Dimension, and Electronics and Accessories) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Transaction Sales Corporate Sales toll-free: 00801 86 1011 toll-free: 00801 60 1256 toll-free: 00801 65 1228 toll-free: 00801 65 1227 Thailand International Access Code: 001 Country Code: 66 Website: support. ap. dell. com Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Customer Service (Penang, Malaysia) Corporate Sales Transaction Sales toll-free: 1800 0060 07 toll-free: 1800 0600 09 604 633 4949 toll-free: 1800 006 009 toll-free: 1800 006 006 1-800-805-8035 toll-free: 1-866-540-3355 Trinidad/Tobago Turks and Caicos Islands General Support General Support Contacting Dell 59 www. dell. com | support. dell. com Country (City) International Access Code Country Code City Code U. K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: support. euro. dell. com Customer Care website: support. euro. dell. com/uk/en/ECare/Form/Home. asp E-mail: dell_direct_support@dell. com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct/PAD and general) Global Accounts Customer Care Home and Small Business Customer Care Corporate Customer Care Preferred Accounts (5005000 employees) Customer Care Central Government Customer Care Local Government & Education Customer Care Health Customer Care Home and Small Business Sales Corporate/Public Sector Sales Home and Small Business Fax 0870 908 0500 0870 908 0800 01344 373 186 0870 906 0010 01344 373 185 0870 906 0010 01344 373 193 01344 373 199 01344 373 194 0870 907 4000 01344 860 456 0870 907 4006 toll-free: 000-413-598-2521 8001-3605 Uruguay Venezuela General Support General Support 60 Contacting Dell Appendix U. S Terms and Conditions of Sales These terms and conditions ("Agreement") apply to your purchase of computer systems and/or related products and/or services and support sold in the United States ("Product") by the Dell entity named on the invoice or acknowledgement ("Dell") provided to you. By accepting delivery of the Product, you accept and are bound to the terms and conditions of this Agreement. If you do not wish to be bound by this Agreement, you must notify Dell immediately and return your purchase pursuant to Dell's Total Satisfaction Return Policy. (See: http://support. dell. com/ContactUs/ByPhone. aspx?c=us&l=en&s=gen for our contact information. ) If returned, Product(s) must remain in the boxes in which they were shipped. THIS AGREEMENT SHALL APPLY UNLESS (I) YOU HAVE A SEPARATE PURCHASE AGREEMENT WITH DELL, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN; OR (II) OTHER DELL TERMS AND CONDITIONS APPLY TO THE TRANSACTION. 1 Other Documents. This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s) unless otherwise agreed to in a written agreement signed by both you and Dell. If you do not receive an invoice or acknowledgement in the mail, via e-mail, or with your Product, information about your purchase may be obtained at http://support. dell. com/dellcare/Invoice. aspx or by contacting your sales representative. 2 Payment Terms; Orders; Quotes; Interest. Payment terms are within Dell's sole discretion, and, unless otherwise agreed to by Dell, payment must be made at the time of purchase. Payment for Product may be made by credit card, wire transfer, or some other prearranged payment method. Dell may invoice parts of an order separately. Your order is subject to cancellation by Dell, at Dell's sole discretion. Unless you and Dell have agreed to a different discount, Dell's standard pricing policy for DellTMbranded systems, which include both hardware and services in one discounted price, allocates the discount off list price applicable to the service portion of the system to be equal to the overall calculated percentage discount off list price on the entire system. [. . . ] Some jurisdictions do not allow limits on the duration of an implied warranty, so this limitation may not apply to you. The entire liability of Dell and its suppliers, and your exclusive remedy, shall be (a) return of the price paid for the Software or (b) replacement of any disk not meeting this warranty that is sent with a return authorization number to Dell, at your cost and risk. This limited warranty is void if any disk damage has resulted from accident, abuse, misapplication, or service or modification by someone other than Dell. Any replacement disk is warranted for the remaining original warranty period or thirty (30) days, whichever is longer. [. . . ]