User manual DELL 3100CN

[. . . ] DellTM Laser Printer 3100cn Owner's Manual Look Inside For: · Loading Paper · Setting Up for Local and Network Printing · Using Your Printer · Maintenance · Contacting Dell w w w. c o m / s u p p l i es | s u p p o r t . c o m Order Toner Cartridges DellTM toner cartridges are available only through Dell. You can order toner cartridges online at www. dell. com/supplies or by phone. US Algeria Argentina Australia Austria Belgium Canada Caribbean Islands Chile Colombia Czech Republic Denmark Egypt Finland France Germany Ireland Israel Italy Japan Jordan Kuwait Lebanon Luxembourg 877-INK-2-YOU Contact your distributor. [. . . ] If you are calling from a different country or are in a different Service area, see "Contacting Dell" on page 53 for your local telephone number. 3. Follow the menu prompts in the automated telephone system to speak with a technical support representative. Automated Order-Status Service To check on the status of any DellTM products that you have ordered, you can go to support. dell. com, or you can call the automated order-status service. A recording prompts you for the information needed to locate and report on your order. See "Contacting Dell" on page 53 for the telephone number to call for your region. 52 Appendix Contacting Dell To contact Dell electronically, you can access the following websites: · · · www. dell. com support. dell. com (technical support) premiersupport. dell. com (technical support for educational, government, healthcare, and medium/large business customers, including Premier, Platinum, and Gold customers) NOTE: Toll-free numbers are for use within the country for which they are listed. When you need to contact Dell, use the electronic addresses, telephone numbers, and codes provided in the following table. If you need assistance in determining which codes to use, contact a local or an international operator. Country (City) International Access Code Country Code City Code Anguilla Antigua and Barbuda Argentina (Buenos Aires) International Access Code: 00 Country Code: 54 City Code: 11 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 800-335-0031 1-800-805-5924 For specific web addresses for your country, find the appropriate country section in the table below. General Support General Support Website: www. dell. com. ar E-mail: us_latin_services@dell. com E-mail for desktop and portable computers: la-techsupport@dell. com E-mail for servers and EMC: la_enterprise@dell. com Customer Care Tech Support Tech Support Services Sales toll-free: 0-800-444-0730 toll-free: 0-800-444-0733 toll-free: 0-800-444-0724 0-810-444-3355 toll-free: 800-1578 Aruba General Support Appendix 53 www. dell. com/supplies | support. dell. com Country (City) International Access Code Country Code City Code Australia (Sydney) Country Code: 61 City Code: 2 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers E-mail (Australia): au_tech_support@dell. com Home and Small Business Government and Business Preferred Accounts Division (PAD) For servers and storage For desktop and portable computers Customer Care Corporate Sales Transaction Sales Fax 1-300-65-55-33 toll-free: 1-800-633-559 toll-free: 1-800-060-889 toll-free: 1-800-505-095 toll-free: 1-800-733-314 toll-free: 1-800-819-339 toll-free: 1-800-808-385 toll-free: 1-800-808-312 toll-free: 1-800-818-341 International Access Code: 0011 E-mail (New Zealand): nz_tech_support@dell. com Austria (Vienna) International Access Code: 900 Country Code: 43 City Code: 1 Website: support. euro. dell. com E-mail: tech_support_central_europe@dell. com Home/Small Business Sales Home/Small Business Fax Home/Small Business Customer Care Preferred Accounts/Corporate Customer Care Home/Small Business Technical Support Preferred Accounts/Corporate Technical Support Switchboard 0820 240 530 00 0820 240 530 49 0820 240 530 14 0820 240 530 16 0820 240 530 14 0660 8779 0820 240 530 00 toll-free: 1-866-278-6818 1-800-534-3066 Bahamas Barbados Belgium (Brussels) International Access Code: 00 Country Code: 32 City Code: 2 General Support General Support Website: support. euro. dell. com E-mail for French Speaking Customers: support. euro. dell. com/be/fr/emaildell/ Technical Support Technical Support Fax Customer Care Corporate Sales Fax Switchboard 02 481 92 88 02 481 92 95 02 713 15 . 65 02 481 91 00 02 481 92 99 02 481 91 00 54 Appendix Country (City) International Access Code Country Code City Code Bermuda Bolivia Brazil International Access Code: 00 Country Code: 55 City Code: 51 British Virgin Islands Brunei Country Code: 673 Canada (North York, Ontario) International Access Code: 011 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers 1-800-342-0671 toll-free: 800-10-0238 0800 90 3355 51 481 5470 51 481 5480 0800 90 3390 toll-free: 1-866-278-6820 604 633 4966 604 633 4949 604 633 4955 toll-free: 1-800-247-9362 toll-free: 1-800-847-4096 toll-free: 1-800-326-9463 toll-free: 1-800-847-4096 toll-free: 1-800-387-5757 toll-free: 1-800-387-5752 toll-free: 1-800-387-5755 1 866 440 3355 1-800-805-7541 toll-free: 1230-020-4823 General Support General Support Website: www. dell. com/br Customer Support, Technical Support Technical Support Fax Customer Care Fax Sales General Support Customer Technical Support (Penang, Malaysia) Customer Service (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Online Order Status: www. dell. ca/ostatus AutoTech (automated technical support) Customer Care (Home Sales/Small Business) Customer Care (med. /large business, government) Technical Support (Home Sales/Small Business) Technical Support (med. /large bus. , government) Sales (Home Sales/Small Business) Sales (med. /large bus. , government) Spare Parts Sales & Extended Service Sales Cayman Islands Chile (Santiago) Country Code: 56 City Code: 2 General Support Sales, Customer Support, and Technical Support Appendix 55 www. dell. com/supplies | support. dell. com Country (City) International Access Code Country Code City Code China (Xiamen) Country Code: 86 City Code: 592 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Technical Support website: support. dell. com. cn Technical Support E-mail: cn_support@dell. com Technical Support Fax Technical Support (DimensionTM and InspironTM) Technical Support (OptiPlexTM, LatitudeTM, and Dell PrecisionTM) Technical Support (servers and storage) Technical Support (projectors, PDAs, printers, switches, routers, and so on) Customer Advocacy Customer Advocacy Fax Home and Small Business Preferred Accounts Division Large Corporate Accounts GCP Large Corporate Accounts Key Accounts Large Corporate Accounts North Large Corporate Accounts North Government and Education Large Corporate Accounts East Large Corporate Accounts East Government and Education Large Corporate Accounts Queue Team Large Corporate Accounts South Large Corporate Accounts West Large Corporate Accounts Spare Parts 818 1350 toll-free: 800 858 2969 toll-free: 800 858 0950 toll-free: 800 858 0960 toll-free: 800 858 2920 toll-free: 800 858 2060 592 818 1308 toll-free: 800 858 2222 toll-free: 800 858 2557 toll-free: 800 858 2055 toll-free: 800 858 2628 toll-free: 800 858 2999 toll-free: 800 858 2955 toll-free: 800 858 2020 toll-free: 800 858 2669 toll-free: 800 858 2572 toll-free: 800 858 2355 toll-free: 800 858 2811 toll-free: 800 858 2621 980-9-15-3978 0800-012-0435 Colombia Costa Rica General Support General Support 56 Appendix Country (City) International Access Code Country Code City Code Czech Republic (Prague) International Access Code: 00 Country Code: 420 City Code: 2 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: support. euro. dell. com E-mail: czech_dell@dell. com Technical Support Technical Support Fax Customer Care Customer Care Fax Switchboard 02 2186 27 27 02 2186 27 28 02 2186 27 11 02 2186 27 14 02 2186 27 11 Denmark (Copenhagen) International Access Code: 00 Country Code: 45 Website: support. euro. dell. com E-mail Support (portable computers): den_nbk_support@dell. com E-mail Support (desktop computers): den_support@dell. com E-mail Support (servers): Nordic_server_support@dell. com Technical Support Customer Care (Relational) Home/Small Business Customer Care Switchboard (Relational) Switchboard Fax (Relational) Switchboard (Home/Small Business) Switchboard Fax (Home/Small Business) 7023 0182 7023 0184 3287 5505 3287 1200 3287 1201 3287 5000 3287 5001 toll-free: 1-866-278-6821 1-800-148-0530 toll-free: 999-119 01-899-753-0777 Dominica Dominican Republic Ecuador El Salvador General Support General Support General Support General Support Appendix 57 www. dell. com/supplies | support. dell. com Country (City) International Access Code Country Code City Code Finland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: support. euro. dell. com E-mail: fin_support@dell. com E-mail Support (servers): Nordic_support@dell. com Technical Support Technical Support Fax Relational Customer Care Home/Small Business Customer Care Fax Switchboard 09 253 313 60 09 253 313 81 09 253 313 38 09 693 791 94 09 253 313 99 09 253 313 00 France (Paris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4) Website: support. euro. dell. com E-mail: support. euro. dell. com/fr/fr/emaildell/ Home and Small Business Technical Support Customer Care Switchboard Switchboard (calls from outside of France) Sales Fax Fax (calls from outside of France) Corporate Technical Support Customer Care Switchboard Sales Fax 0825 004 719 0825 338 339 01 55 94 71 00 01 55 94 71 00 01 55 94 71 01 0825 387 270 0825 823 833 0825 004 700 04 99 75 40 00 0825 004 700 0825 004 701 04 99 75 40 01 58 Appendix Country (City) International Access Code Country Code City Code Germany (Langen) International Access Code: 00 Country Code: 49 City Code: 6103 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: support. euro. dell. com E-mail: tech_support_central_europe@dell. com Technical Support Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care Switchboard 06103 766-7200 0180-5-224400 06103 766-9570 06103 766-9420 06103 766-9560 06103 766-9555 06103 766-7000 Greece International Access Code: 00 Country Code: 30 Website: support. euro. dell. com E-mail: support. euro. dell. com/gr/en/emaildell/ Technical Support Gold Service Technical Support Switchboard Gold Service Switchboard Sales Fax 00800-44 14 95 18 00800-44 14 00 83 2108129810 2108129811 2108129800 2108129812 toll-free: 1-866-540-3355 1-800-999-0136 toll-free: 1-877-270-4609 Grenada Guatemala Guyana Hong Kong International Access Code: 001 Country Code: 852 General Support General Support General Support Website: support. ap. dell. com E-mail: apsupport@dell. com Technical Support (DimensionTM and InspironTM) Technical Support (OptiPlexTM, LatitudeTM, and Dell PrecisionTM) Technical Support (PowerAppTM, PowerEdgeTM, PowerConnectTM, and PowerVaultTM) Gold Queue EEC Hotline Customer Advocacy Large Corporate Accounts Global Customer Programs Medium Business Division 2969 3188 2969 3191 2969 3196 2969 3187 3416 0910 3416 0907 3416 0908 3416 0912 Appendix 59 www. dell. com/supplies | support. dell. com Country (City) International Access Code Country Code City Code India Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers 2969 3155 1600 33 8045 1600 33 8044 Home and Small Business Division Technical Support Sales Website: support. euro. dell. com E-mail: dell_direct_support@dell. com Technical Support U. K. only) Home User Customer Care Small Business Customer Care U. K. only) Corporate Customer Care Corporate Customer Care (dial within U. K. only) Fax/Sales Fax Switchboard Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 Website: support. euro. dell. com E-mail: support. euro. dell. com/it/it/emaildell/ Home and Small Business Technical Support Customer Care Fax Switchboard Corporate Technical Support Customer Care Fax Switchboard Jamaica General Support (dial from within Jamaica only) 1850 543 543 0870 908 0800 01 204 4014 01 204 4014 0870 906 0010 1850 200 982 0870 907 4499 01 204 4444 0870 907 4000 01 204 0103 01 204 4444 02 577 826 90 02 696 821 14 02 696 821 13 02 696 821 12 02 577 826 90 02 577 825 55 02 575 035 30 02 577 821 1-800-682-3639 60 Appendix Country (City) International Access Code Country Code City Code Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: support. jp. dell. com Technical Support (servers) Technical Support outside of Japan (servers) Technical Support (DimensionTM and InspironTM) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell PrecisionTM, OptiPlexTM, and LatitudeTM) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, routers) Technical Support outside of Japan (PDAs, projectors, printers, routers) Faxbox Service 24-Hour Automated Order Service Customer Care Business Sales Division (up to 400 employees) Preferred Accounts Division Sales (over 400 employees) Large Corporate Accounts Sales (over 3500 employees) Public Sales (government agencies, educational institutions, and medical institutions) Global Segment Japan Individual User Switchboard toll-free: 0120-198-498 81-44-556-4162 toll-free: 0120-198-226 81-44-520-1435 toll-free:0120-198-433 81-44-556-3894 toll-free: 0120-981-690 81-44-556-3468 044-556-3490 044-556-3801 044-556-4240 044-556-1465 044-556-3433 044-556-3430 044-556-1469 044-556-3469 044-556-1760 044-556-4300 toll-free: 080-200-3800 toll-free: 080-200-3600 toll-free: 080-200-3800 604 633 4949 2194-6202 2194-6000 Korea (Seoul) International Access Code: 001 Country Code: 82 City Code: 2 Technical Support Sales Customer Service (Seoul, Korea) Customer Service (Penang, Malaysia) Fax Switchboard Appendix 61 www. dell. com/supplies | support. dell. com Country (City) International Access Code Country Code City Code Latin America Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers 512 728-4093 512 728-3619 512 728-3883 512 728-4397 512 728-4600 or 512 728-3772 Customer Technical Support (Austin, Texas, U. S. A. ) Customer Service (Austin, Texas, U. S. A. ) Fax (Technical Support and Customer Service) (Austin, Texas, U. S. A. ) Sales (Austin, Texas, U. S. A. ) SalesFax (Austin, Texas, U. S. A. ) Luxembourg International Access Code: 00 Country Code: 352 Website: support. euro. dell. com E-mail: tech_be@dell. com Technical Support (Brussels, Belgium) Home/Small Business Sales (Brussels, Belgium) Corporate Sales (Brussels, Belgium) Customer Care (Brussels, Belgium) Fax (Brussels, Belgium) Switchboard (Brussels, Belgium) 3420808075 toll-free: 080016884 02 481 91 00 02 481 91 19 02 481 92 99 02 481 91 00 toll-free: 0800 582 604 633 4949 toll-free: 0800 581 toll-free: 1 800 88 0193 toll-free: 1 800 88 1306 toll-free: 1800 88 1386 04 633 4949 toll-free: 1 800 888 202 toll-free: 1 800 888 213 Macao Country Code: 853 Malaysia (Penang) International Access Code: 00 Country Code: 60 City Code: 4 Technical Support Customer Service (Penang, Malaysia) Transaction Sales Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support (Dimension and Inspiron) Technical Support (PowerEdge and PowerVault) Customer Service Transaction Sales Corporate Sales 62 Appendix Country (City) International Access Code Country Code City Code Mexico International Access Code: 00 Country Code: 52 Sales Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers 001-877-384-8979 or 001-877-269-3383 50-81-8800 or 01-800-888-3355 001-877-384-8979 or 001-877-269-3383 50-81-8800 or 01-800-888-3355 toll-free: 1-866-278-6822 001-800-882-1519 020 674 45 00 020 674 47 66 020 674 42 00 020 674 4325 020 674 55 00 020 674 50 00 020 674 47 75 020 674 47 50 020 674 50 00 020 674 47 50 Customer Technical Support Customer Service Main Montserrat Netherlands Antilles Netherlands (Amsterdam) International Access Code: 00 Country Code: 31 City Code: 20 General Support General Support Website: support. euro. dell. com Technical Support Technical Support Fax Home/Small Business Customer Care Relational Customer Care Home/Small Business Sales Relational Sales Home/Small Business Sales Fax Relational Sales Fax Switchboard Switchboard Fax New Zealand International Access Code: 00 Country Code: 64 E-mail (New Zealand): nz_tech_support@dell. com E-mail (Australia): au_tech_support@dell. com Technical Support (for desktop and portable computers) Technical Support (for servers and storage) Home and Small Business Government and Business Sales Fax Nicaragua General Support 0800 443 563 0800 505 098 0800 446 255 0800 444 617 0800 441 567 0800 441 566 001-800-220-1006 Appendix 63 www. dell. com/supplies | support. dell. com Country (City) International Access Code Country Code City Code Norway (Lysaker) International Access Code: 00 Country Code: 47 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: support. euro. dell. com E-mail Support (portable computers): nor_nbk_support@dell. com E-mail Support (desktop computers): nor_support@dell. com E-mail Support (servers): nordic_server_support@dell. com Technical Support Relational Customer Care Home/Small Business Customer Care Switchboard Fax Switchboard 671 16882 671 17514 23162298 671 16800 671 16865 001-800-507-0962 0800-50-669 Panama Peru Poland (Warsaw) International Access Code: 011 Country Code: 48 City Code: 22 General Support General Support Website: support. euro. dell. com E-mail: pl_support_tech@dell. com Customer Service Phone Customer Care Sales Customer Service Fax Reception Desk Fax Switchboard 57 95 700 57 95 999 57 95 999 57 95 806 57 95 998 57 95 999 Portugal International Access Code: 00 Country Code: 351 Website: support. euro. dell. com E-mail: support. euro. dell. com/pt/en/emaildell/ Technical Support Customer Care Sales Fax 707200149 800 300 413 800 300 410 or 800 300 411 or 800 300 412 or 21 422 07 10 21 424 01 12 1-800-805-7545 toll-free: 1-877-441-4731 Puerto Rico St. Kitts and Nevis General Support General Support 64 Appendix Country (City) International Access Code Country Code City Code St. Lucia Singapore (Singapore) International Access Code: 005 Country Code: 65 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers 1-800-882-1521 toll-free: 1-877-270-4609 toll-free: 1800 394 7430 toll-free: 1800 394 7488 toll-free: 1800 394 7478 604 633 4949 toll-free: 800 6011 054 toll-free: 800 6011 053 General Support Technical Support (Dimension and Inspiron) Technical Support (Optiplex, Latitude, and Precision) Technical Support (PowerEdge and PowerVault) Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales St. Vincent and the Grenadines General Support South Africa (Johannesburg) International Access Code: 09/091 Country Code: 27 City Code: 11 Website: support. euro. dell. com E-mail: dell_za_support@dell. com Gold Queue Technical Support Customer Care Sales Fax Switchboard 011 709 7713 011 709 7710 011 709 7707 011 709 7700 011 706 0495 011 709 7700 604 633 4810 Southeast Asian and Pacific Countries Spain (Madrid) International Access Code: 00 Country Code: 34 City Code: 91 Customer Technical Support, Customer Service, and Sales (Penang, Malaysia) Website: support. euro. dell. com E-mail: support. euro. dell. com/es/es/emaildell/ Home and Small Business Technical Support Customer Care Sales Switchboard Fax Corporate Technical Support Customer Care Switchboard Fax 902 100 130 902 118 540 902 118 541 902 118 541 902 118 539 902 100 130 902 115 236 91 722 92 00 91 722 95 83 Appendix 65 www. dell. com/supplies | support. dell. com Country (City) International Access Code Country Code City Code Sweden (Upplands Vasby) International Access Code: 00 Country Code: 46 City Code: 8 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers Website: support. euro. dell. com E-mail: swe_support@dell. com E-mail Support for Latitude and Inspiron: Swe-nbk_kats@dell. com E-mail Support for OptiPlex: Swe_kats@dell. com E-mail Support for Servers: Nordic_server_support@dell. com Technical Support Relational Customer Care Home/Small Business Customer Care Employee Purchase Program (EPP) Support Technical Support Fax Sales 08 590 05 199 08 590 05 642 08 587 70 527 20 140 14 44 08 590 05 594 08 590 05 185 Switzerland (Geneva) International Access Code: 00 Country Code: 41 City Code: 22 Website: support. euro. dell. com E-mail: Tech_support_central_Europe@dell. com E-mail for French-speaking HSB and Corporate Customers: support. euro. dell. com/ch/fr/emaildell/ Technical Support (Home and Small Business) Technical Support (Corporate) Customer Care (Home and Small Business) Customer Care (Corporate) Fax Switchboard 0844 811 411 0844 822 844 0848 802 202 0848 821 721 022 799 01 90 022 799 01 01 toll-free: 00801 86 1011 toll-free: 00801 60 1256 toll-free: 00801 651 227 toll-free: 1800 0060 07 toll-free: 1800 0600 09 604 633 4949 toll-free: 0880 060 09 Taiwan International Access Code: 002 Country Code: 886 Thailand International Access Code: 001 Country Code: 66 Technical Support (portable and desktop computers) Technical Support (servers and storage) Corporate Sales Technical Support (Optiplex, Latitude, and Precision) Technical Support (PowerEdge and PowerVault) Customer Service (Penang, Malaysia) Sales 66 Appendix Country (City) International Access Code Country Code City Code Trinidad/Tobago Turks and Caicos Islands U. K. (Bracknell) International Access Code: 00 Country Code: 44 City Code: 1344 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers 1-800-805-8035 toll-free: 1-866-540-3355 General Support General Support Website: support. euro. dell. com Customer Care website: support. euro. dell. com/uk/en/ECare/Form/Home. asp E-mail: dell_direct_support@dell. com Technical Support (Corporate/Preferred Accounts/PAD [1000+ employees]) Technical Support (direct/PAD and general) Global Accounts Customer Care Home and Small Business Customer Care Corporate Customer Care Preferred Accounts (500­5000 employees) Customer Care Central Government Customer Care Local Government & Education Customer Care Health Customer Care Home and Small Business Sales Corporate/Public Sector Sales Home and Small Business Fax 0870 908 0500 0870 908 0800 01344 373 186 0870 906 0010 01344 373 185 0870 906 0010 01344 373 193 01344 373 199 01344 373 194 0870 907 4000 01344 860 456 0870 907 4006 toll-free: 000-413-598-2521 Uruguay General Support Appendix 67 www. dell. com/supplies | support. dell. com Country (City) International Access Code Country Code City Code U. S. A. (Austin, Texas) International Access Code: 011 Country Code: 1 Department Name or Service Area, Website and E-Mail Address Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1-800-433-9014 toll-free: 1-800-247-9362 toll-free: 1-800-624-9896 toll-free: 1-800-624-9897 toll-free: 1-877-Dellnet (1-877-335-5638) toll-free: 1-800-695-8133 toll-free: 1-877-577-3355 toll-free: 1-800-283-2210 toll-free: 1-800-822-8965 toll-free: 1-800-695-8133 toll-free: 1-877-459-7298 toll-free: 1-800-456-3355 toll-free: 1-800-234-1490 toll-free: 1-800-289-3355 or toll-free: 1-800-879-3355 toll-free: 1-888-798-7561 toll-free: 1-800-671-3355 toll-free: 1-800-357-3355 toll-free: 1-800-247-4618 toll-free: 1-800-727-8320 toll-free: 1-877-DELLTTY (1-877-335-5889) 1-877-673-3355 8001-3605 Automated Order-Status Service AutoTech (portable and desktop computers) Consumer (Home and Home Office) Technical Support Customer Service DellNetTM Service and Support Employee Purchase Program (EPP) Customers Financial Services website: www. dellfinancialservices. com Financial Services (lease/loans) Financial Services (Dell Preferred Accounts [DPA]) Business Customer Service and Technical Support Employee Purchase Program (EPP) Customers Printers and Projectors Technical Support Public (government, education, and healthcare) Customer Service and Technical Support Employee Purchase Program (EPP) Customers Dell Sales Dell Outlet Store (Dell refurbished computers) Software and Peripherals Sales Spare Parts Sales Extended Service and Warranty Sales Fax Dell Services for the Deaf, Hard-of-Hearing, or Speech-Impaired U. S. Virgin Islands Venezuela General Support General Support 68 Appendix U. S. Terms and Conditions of Sale These terms and conditions ("Agreement") apply to your purchase of computer systems and/or related products and/or services and support sold in the United States ("Product") by the Dell entity named on the invoice or acknowledgement ("Dell") provided to you. By accepting delivery of the Product, you accept and are bound to the terms and conditions of this Agreement. If you do not wish to be bound by this Agreement, you must notify Dell immediately and return your purchase pursuant to Dell's Total Satisfaction Return Policy. (See: http://support. dell. com/ContactUs/ByPhone. aspx?c=us&l=en&s=gen for our contact information. ) If returned, Product(s) must remain in the boxes in which they were shipped. THIS AGREEMENT SHALL APPLY UNLESS (I) YOU HAVE A SEPARATE PURCHASE AGREEMENT WITH DELL, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN; OR (II) OTHER DELL TERMS AND CONDITIONS APPLY TO THE TRANSACTION. 1. Other Documents. This Agreement may NOT be altered, supplemented, or amended by the use of any other document(s) unless otherwise agreed to in a written agreement signed by both you and Dell. If you do not receive an invoice or acknowledgement in the mail, via e-mail, or with your Product, information about your purchase may be obtained at https://support. dell. com/dellcare/Invoice. aspx or by contacting your sales representative. 2. Payment Terms; Orders; Quotes; Interest. Payment terms are within Dell's sole discretion, and, unless otherwise agreed to by Dell, payment must be made at the time of purchase. [. . . ] Government Restricted Rights The software and documentation are "commercial items" as that term is defined at 48 C. F. R. 2. 101, consisting of "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C. F. R. Government end users acquire the software and documentation with only those rights set forth herein. Contractor/manufacturer is Dell Products, L. P. , One Dell Way, Round Rock, Texas 78682. General This license is effective until terminated. [. . . ]