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Detailed instructions for use are in the User's Guide.
[. . . ] ®
24-pin Dot Matrix Printer
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON printer. EPSON is not responsible for any use of this information as applied to other printers. [. . . ] paper.
Paper feeding is crooked or the paper jams.
Cause What to do
The paper supply is obstructed. The paper supply is not aligned with the printer.
Make sure the paper supply is not obstructed by a cable or some other object. Make sure you align your paper supply with the paper loaded in the tractor so the paper feeds smoothly into the printer. See "Positioning the continuous paper supply" on page 5.
Troubleshooting
57
The paper supply is too far away from the printer. The holes on the sides of the paper are misaligned.
Make sure that your paper supply is within 1 meter (3 feet) of the printer. Check that the holes on the sides of the paper are aligned with each other. Also make sure the sprocket units are locked and their covers are closed. Set the paper-thickness lever to match the thickness of your paper. See "Adjusting the Paper-Thickness Lever" on page 3.
The paper-thickness lever is set incorrectly.
Your paper may be the wrong Make sure that the paper size and size or thickness for the thickness are within the specified printer. See "Paper" on page 133 for information on the continuous paper specifications. The sprocket units are Adjust the position of the sprockets to positioned incorrectly for the remove any slack along the width of the width of paper you are using. Note: If paper is jammed in the paper path, see "Clearing a Paper Jam" on page 71 for instructions.
The printer does not eject your continuous paper properly.
Cause What to do
You may be trying to feed too If you are using normal continuous much paper backward. paper, tear off the last printed page and press the Load/Eject button to feed the paper backward. If you are using labels, tear off the paper entering the printer, and then press the LF/FF button to feed the labels forward. Your paper may be too long or Make sure the page length of your paper too short. See "Paper" on page 133 for information on the continuous paper specification.
58
Troubleshooting
The paper size setting in your Check the paper size setting in your application or the printer driver. application or the printer driver may not match the size of the paper you are using. The printer's page length setting for the tractor may not match the size of the continuous paper you are using. Check Page length for tractor of the printer's default settings. See "Changing default settings" on page 47 for more information. Clear the paper jam as described in "Clearing a Paper Jam" on page 71.
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Troubleshooting
59
Printing position problems
Wrong top-of-form position
Your printing appears too high or low on the page.
Cause What to do
The paper size setting in your Check the paper size setting in your application software or printer application or printer driver. driver does not match the size of the paper you are using. [. . . ] This increases the print speed but may reduce precise vertical alignment. Bidirectional printing is this printer's standard printing mode. See also unidirectional printing.
buffer
The portion of the printer's memory used to store data before it is printed.
character table
A collection of letters, numbers, and symbols that constitute the set of characters used in a particular language.
characters per inch (cpi)
A measurement of the size of text characters.
continuous paper
Paper that has sprocket-feed holes on both sides, is perforated between pages, and is supplied in a folded stack. Also called fanfold paper.
control code
A special code used to control a printer function such as performing a carriage return or line feed.
cpi
See characters per inch (cpi).
data dump
See hex dump.
default
A value that takes effect when the equipment is turned on, reset, or initialized.
dithering
A way of arranging dots on a page to simulate a shade or tone.
Glossary
149
dot matrix
A method of printing in which each letter or symbol is formed by a pattern (matrix) of individual dots.
draft
The print mode used by your printer when you select Draft as the font. [. . . ]
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