User manual EPSON PERFECTION 636

[. . . ] EPSON ® PerfectionTM 636 Reference Guide Copyright Notice All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION. The information contained herein is designed only for use with this EPSON scanner. EPSON is not responsible for any use of this information as applied to other scanners. [. . . ] 1 Remove any optional equipment and replace the document cover. 2 Turn on the scanner and wait until the carriage moves to the home position (towards the back of the scanner). 3 Use a coin or screwdriver to turn the transportation lock to the locked position to secure the carriage. home position locked unlocked Maintaining the Scanner Page 47 Troubleshooting This chapter gives you the basics for diagnosing and solving scanner problems. For additional troubleshooting tips, see the "Problems?Need Help?" chapter of your Scanner Basics book and the "Troubleshooting" chapters of your electronic EPSON TWAIN User's Guide and LaserSoft for EPSON Perfection 636 User's Guide. If none of the suggested solutions solve your problem, contact your EPSON dealer or see Where to Get Help. Problems and Solutions This section divides scanner problems into two categories: Operating Problems Image Quality Problems See the table in Scanner Light first. If this does not help you solve your problem, go to the category for the type of problem you have, then look for the problem description. Troubleshooting Page 48 Scanner Light The operate light indicates the status of the scanner. If an error occurs, the scanner stops operating and the operate light shows the type of error. Light status F (slowly flashing green) N (green) O Scanner status Initializing or busy scanning Ready to scan images The scanner is turned off Solution -- -- -- Check the interface connection. Then turn the scanner off and back on to reset it. Make sure that the transportation lock is in the unlocked position; then turn the scanner off and then back on. If the scanner still does not operate properly, or if this error occurs repeatedly, consult your dealer. Make sure that the cover of the optional auto document feeder is closed and/or push the paper feeding mechanism down until it clicks into place. Load paper in the auto document feeder, or turn the scanner off and remove the jammed paper from the auto document feeder. F The interface setup is wrong, or (rapidly flashing the scanner is not properly red) connected to the computer. The transportation lock has not been released, the fluorescent lamp needs to be replaced, or the scanner is broken. F The cover of the optional auto (rapidly flashing document feeder is open, or the orange) release lever is pressed and paper feeding unit is slightly open. No paper is loaded, or paper has jammed in the auto document feeder. N = on (green), O = off, F = flashing Troubleshooting Page 49 Operating Problems Problems you may have while using the scanner often involve the operation of your software and computer. Operation problems usually occur because of: Incorrect setup of the interface card (see Scanner Basics). Incorrect setup of your computer or software (see Scanner Basics). Incorrect operation of your software (see your electronic EPSON TWAIN User's Guide and LaserSoft for EPSON Perfection 636 User's Guide). Inappropriate selection of the scanner software settings (see your electronic EPSON TWAIN User's Guide and LaserSoft for EPSON Perfection 636 User's Guide). Also see the documentation that came with your computer and printer for possible solutions. The operate light does not come on. Problem The scanner is not turned on. Solution Press the P operate button to turn on the scanner. [. . . ] Images represented with various shades of gray in addition to black and white. A method of using dot patterns to represent an image. The position at the rear (nearest the cover hinge position) of the scanner where the carriage rests before a scanning operation. A piece of hardware, a method, or a standard used for connection between or among computer devices. [. . . ]