User manual ESET REMOTE ADMINISTRATOR

[. . . ] ESET Remote Administrator Installation Manual and User Guide we protect your digital worlds © contents Contents 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ERA ­ client/server architecture . . . . . . . . . . . . . . . . . . . . 5 2. 1 ERA Server (ERAS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 2. 1. 1 2. 1. 2 2. 1. 3 2. 1. 4 2. 1. 5 2. 1. 6 2. 1. 7 Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 ERAS hierarchy at large networks . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] By default, reports are saved to: %ALLUSERSPROFILE%\Application Data\Eset\Eset Remote Administrator\Console\reports 4. 5. 5 Date / Time tab Appearance of the date / time columns: · Absolute Console will display absolute time (e. g. , 14:30:00). · Relative Console will display relative time (e. g. , 2 weeks ago). · Regional Console will display time according to regional settings (taken from the Windows settings). · Recalculate UTC time to your local time (use local time) Select this check box to recalculate to your local time. Otherwise, GMT ­ UTC time will be displayed. 4. 5. 6 Other Settings tab · Auto Apply Changes If enabled, filters in individual tabs will generate new outputs upon each modification of filter settings. Otherwise, filtering will take place only after clicking the Apply Changes button. 25 · Remote Administrator updates This section allows you to enable checking for new versions of ESET Remote Administrator. We recommend that you leave the default value of Monthly. If a new version is available, the ERA Console displays a notification at program startup. · Use automatic refresh If selected, data in individual tabs is automatically refreshed according to the designated interval. · Empty console recycle bins at application exit Select this option to automatically empty items from the internal recycle bin of the Console after exiting. You can also empty items manually by right-clicking the Recycle Bin icon in the Reports tab. · Show gridlines Select this option to separate individual cells in all tabs by gridlines. · Prefer showing Client as "Server/Name" instead of "Server/Computer/MAC" Affects the display mode for clients in some dialog windows (e. g. , New task). · Use systray icon ERA Console will be represented by a Windows notification area icon. · Show on taskbar when minimized If the ERA Console window is minimized, it will be accessible from the Windows notification area. · Use highlighted systray icon when problematic clients found Use this option in conjunction with the Edit button to define events which will trigger a change in color to the ERAC icon in the notification area. NOTE: If the ERA Console on the administrator's PC is going to be connected at all times to an ERA Server, we recommend that you enable the Show on taskbar option when minimized and leave the Console minimized when inactive. If a problem occurs, the icon in the notification area will turn red ­ which is a signal for the administrator to intervene. We also recommend adjusting the option Use highlighted systray icon when problematic clients found in order to specify which events will trigger a color change of the ERAC icon. · Show all groups in filter panes Changes the group filtration · Tutorial messages Disables (Disable All) or enables (Enable All) all informative messages · Warn if the server license is about to expire in X days If enabled, the program will display a notification X days before the license date · Warn if there is only X% free clients left in the server license If enabled, the Console will display a notification if there is less than X client slots free (each license is defined by the number of administered clients). 4. 6 Configuring ERA Server using the Console The ERA Server can be easily configured directly from ERA Console. [. . . ] · Verify that the client you selected is in the Selected items column on the right. The unwanted profile will be removed from the selected workstation. 49 8. 4 Scheduler setup To modify scheduled tasks remotely, open the ESET Configuration Editor and navigate to ESET Smart Security, ESET NOD32 Antivirus > Kernel > Setup > Scheduler/Planner (or NOD32 version 2 / General /Setup / Scheduler/ Planner) and click the Edit button. If you intend to add new tasks, you can use a completely new (empty) . xml configuration. If you wish to modify or remove existing tasks, it is necessary to: · Use an . xml configuration exported from the given client · Or use the same IDs of the tasks you intend to Edit or Remove. [. . . ]