User manual HP ALL-IN-ONE 200-5110 GETTING STARTED GUIDE

[. . . ] Getting Started Copyright and License The only warranties for Hewlett-Packard products and services are set forth in the express statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP. [. . . ] Ensure that the speakers are connected to an audio connector, not a Line In or headphone connector. To resume from Sleep mode, press the Sleep button (select models only), or press Esc. Unplug headphones if they are connected to your computer (or speaker system). Internet access Symptom Internet programs do not start automatically. Possible solution Log in to your ISP, and start the desired program. For Windows 7: 1. Click the Start button, click Control Panel, click Action Center, and then click Troubleshooting. Under Network and Internet, click Connect to the Internet. Verify that you are using the proper cables for your Internet connection type. Your computer might have a dial-up modem and an Ethernet network adapter (also called a network interface card, or NIC). A modem uses a standard telephone cable, whereas the network adapter uses a network cable, to connect to a local area network (LAN). Do not connect a telephone cable to the network adapter, and do not plug a network cable into a telephone service line; doing so might damage the network adapter. 10 Chapter 3 Troubleshooting and maintenance ENWW Symptom Possible solution Run the wireless setup wizard: 1. Click the Start button, click Control Panel, click Network and Internet, and then click Network and Sharing Center. In the Network and Sharing Center window, click Set up a connection or network to open the wizard, and then follow the onscreen instructions. If your system has an external antenna, try to move the antenna to a better position. If the antenna is internal, try to move the computer. Try to connect again later, or contact your Internet service provider (ISP) for assistance. Software troubleshooting Some software repairs are as simple as restarting your computer, and others require performing a System Recovery from files on your hard disk drive. To repair software problems, try these methods: Turn the computer off completely and then turn it on again. This is the easiest (and sometimes the best) way. Update the drivers (see Updating drivers on page 12). Use Microsoft System Restore (see Microsoft System Restore on page 12) -- Restore your computer to a configuration that was in use before the software was installed. Reinstall the software program or hardware driver. (See Software program and hardware driver reinstallation on page 13) -- Restores the software (if it came with the product) or hardware driver to factory defaults. System Recovery (see System Recovery on page 16) -- Erase and reformat the hard disk drive, and then reinstall the operating system, programs, and drivers. This erases all data files you have created. ENWW Software troubleshooting 11 Updating drivers A driver is a software program that enables your computer to communicate with an attached device, such as a printer, hard disk drive, mouse, or keyboard. Complete the following procedure to update a driver, or to revert to an earlier version of the driver if the new one does not solve your problem: 1. Type Device Manager into the Start Search box, and then click Device Manager to open the Device Manager window. Click the plus sign (+) to expand the type of device you want to update or rollback. [. . . ] The number of discs in the recovery-disc set depends on your computer model (typically 1­3 DVD discs). The Recovery Disc Creator program tells you the specific number of blank discs needed to make the set. NOTE: The process of creating recovery discs takes some time to verify that the information written on the disc is correct. The next time you run the program, it resumes where it left off. Creating recovery discs To create recovery discs: 1. Click the Start button, click All Programs, click Recovery Manager, and then click Recovery Disc Creation. [. . . ]