Detailed instructions for use are in the User's Guide.
[. . . ] b
Maintenance and Service Guide
Compaq Armada 110TM
Document Part Number: 238850-001
April 2001
This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems, and performing computer disassembly procedures.
© 2001 Compaq Computer Corporation Compaq, the Compaq logo, Armada, Deskpro Registered in U. Microsoft, MS-DOS, Windows, Windows NT are trademarks of Microsoft Corporation in the United States and other countries. All other product names mentioned herein may be trademarks of their respective companies. [. . . ] Replace internal keyboard or cable.
Y Y
Done OK?Done
N
Replace system board.
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Troubleshooting
2. 19 Non-Functioning Pointing Device
Pointing device not operating properly.
Connect notebook to good external pointing device.
N
External device works?Replace system board.
Y
Reseat internal pointing device connector (if applicable).
N
OK?Replace internal pointing device or cable.
Y Y
Done OK?Done
N
Replace system board.
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Troubleshooting
2. 20 Network or Modem Connection
No network/modem connection.
N
Network or modem jack active?Replace jack or have jack activated.
Y Y
Digital line?Connect to non-digital line.
N N
NIC/modem configured in OS?OK?
Y
Done
Y
Disconnect all power from the notebook and open.
N
Replace NIC/modem if applicable.
Y
Reseat NIC/modem if applicable. Done
N
Replace system board.
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3
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers.
3. 1 Serial Number Location
When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer (Figure 3-1).
Figure 31: Serial Number Location
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3. 2 Computer System Major Components
Figure 32: Computer System Major Components
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Illustrated Parts Catalog
Table 3-1 Spare Parts: Computer System Major Components
Spare Part Number
Item 1
Description Displays 14. 1-inch, XGA, CTFT 12. 1-inch, SVGA, CTFT Plastics Kit
233545-001 233544-001 233562-001 not illustrated: Computer feet RJ-45 cover RJ-11 cover 233559-001
2a 2b 2c 2d 3 4
Left hinge cover Right hinge cover Memory expansion compartment cover Mini PCI slot cover LED cover Keyboard Arabic Belgian Czech Danish French French Canadian German Hebrew Hungarian International Italian Japanese 233740-171 233740-381 233740-221 233740-081 233740-051 233740-121 233740-041 233740-BB1 233740-211 233740-002 233740-061 233740-291
Korean Latin American Spanish Norwegian Portuguese Russian Spanish Swedish Swiss Taiwanese Turkish U. K. English
233740-AD1 233740-161 233740-091 233740-131 233740-251 233740-071 233740-101 233740-BF1 233740-AB1 233740-141 233740-031 233740-001 233555-001
5
Heat sink (requires installation of thermal pad; refer to Section 5. 9, "Heat Sink, " for instructions on thermal pad installation) Top cover TouchPad
6 7
233568-001 236076-001
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Illustrated Parts Catalog
Computer System Major Components (continued)
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Illustrated Parts Catalog
Table 3-1 Spare Parts: Computer System Major Components (Continued)
Spare Part Number 233553-001 233554-001
Item 8 9
Description Diskette drive 10-GB hard drive (hard drive bracket spared in Hardware Kit, spare part number 234005-001) Disk cell RTC battery Hardware Kit
10
236359-001 234005-001
11a 11b 11c 12
Hard drive bracket Fan bracket Optical drive alignment rail Fan (fan bracket spared in Hardware Kit, item 11, spare part number 234005-001) Processors 800 MHz Intel Pentium III 700 MHz Intel Celeron Optical drives (optical drive alignment rail spared in Hardware kit, item 11, spare part number 234005-001) 24X Max CD-ROM drive 8X Max DVD-ROM drive 233550-001 233548-001 233567-001 233552-001
13
233551-001 233549-001
14
15
System board (includes 64 MB SDRAM, left and right speakers, and left and right brackets) Base enclosure Battery packs 9 cell Lithium ion (Li ion) 9 cell Nickel Metal Hydride (Ni MH)
16 17
233547-001
231964-001 231965-001
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Illustrated Parts Catalog
3. 3 Plastics Kit Components
Figure 33: Plastics Kit Components Table 3-2 Plastics Kit Components Spare Part Number 233562-001
Item 1 2 3 4 5 6 7 Description Left hinge cover Right hinge cover Memory expansion compartment cover Mini PCI slot cover Computer feet RJ-45 cover RJ-11 cover
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3. 4 Hardware Kit Components
Figure 34: Hardware Kit Components Table 3-3 Hardware Kit Components Spare Part Number 234005-001
Item 1 2 3 Description Fan bracket Optical drive alignment rail Hard drive bracket
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Illustrated Parts Catalog
3. 5 Cable Kit Components
Figure 35: Cable Kit Components Table 3-4 Cable Kit Components Spare Part Number 234006-001
Item 1 2 3 4 Description Diskette drive cable (2) TouchPad cable RJ-11 cable RJ-45 cable
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3. 6 Mass Storage Devices
Figure 36: Mass Storage Devices Table 3-5 Mass Storage Devices
Spare Part Number 233553-001 233554-001 233550-001 233548-001
Item 1 2 3 4
Description Diskette drive 10-GB hard drive 24X Max CD-ROM drive 8X Max DVD-ROM drive
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Illustrated Parts Catalog
3. 7 Miscellaneous
Table 3-6 Spare Parts: Miscellaneous (not illustrated)
Spare Part Number 233558-001 233557-001 233564-001 234963-091 198294-111 234962-001 304398-011 304398-181 304398-051 316904-081 316904-351 Italian Swedish 316904-061 316904-101 158593-031 237672-001
Description Modems Type III mini PCI combination 56 Kbps modem/NIC board Type III mini PCI 56 Kbps modem board PC Card modem Modem adapters Czech German Hungarian Modem cable Modem cable adapters Australian Belgian French RJ-11 P55 adapters Danish Finnish 234963-221 236432-041 234963-211 Norwegian Swiss
RJ-11 PTT adapter (used in the United Kingdom) RJ-45 network cable
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Table 3-6 Spare Parts: Miscellaneous (not illustrated) (Continued)
Spare Part Number 163444-001 163444-291 233556-001 167136-001 135244-001 135243-001 233565-001
Description External AC adapter 50W slim AC adapter Logo kit Memory expansion boards 256 MB 128 MB 64 MB Screw kit (includes M2. 5 × 7, M2. 5 × 5. 5, M2. 5 × 5, and M2. 5 × 4. 5 screws; refer to Appendix C, "Screw Listing, " for more information on screw specifications and usage) Power cord, black, 6 feet Australian Danish European/Middle Eastern/African Italian Japanese 246959-011 246959-081 246959-021 213352-001 197233-001 Korean Swiss Taiwanese U. K. English
246959-AD1 246959-AG1 234961-AA1 246959-031 246959-001
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4
Removal and Replacement Preliminaries
This chapter provides essential information for proper and safe removal and replacement service.
4. 1 Tools Required
You will need the following tools to complete the removal and replacement procedures:
s s s
Magnetic screwdriver Phillips P0 screwdriver Tool kit (includes connector removal tool, loopback plugs, and case utility tool)
4. 2 Service Considerations
Listed below are some of the considerations that you should keep in mind during disassembly and assembly procedures. computer, place As you remove each subassembly from thethe work area to it (and all accompanying screws) away from prevent damage.
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Removal and Replacement Preliminaries
Plastic Parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
Cables and Connectors
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; they tear easily.
Ä
CAUTION: When servicing the computer, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the computer.
4. 3 Preventing Damage to Removable Drives
Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe these precautions:
s
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, then shut it down. [. . . ] The computer operates well within temperatures.
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Specifications
Table 6-2 14. 1-inch XGA, TFT Display
Dimensions Height Depth Width Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Refresh Total Power Consumption 0. 279 × 0. 279 mm 1024 × 768 RGB vertical stripe Cold cathode fluorescent, 1 tube 80 × 25 60 Hz 8. 0 W 8. 42 in 11. 22 in 14. 10 in Up to 16. 8 million 180:1 >150 nits typical 21. 40 cm 28. 50 cm 35. 81 cm
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Specifications
Table 6-3 12. 1-inch SVGA, TFT Display
Dimensions Height Depth Width Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Refresh Total Power Consumption 0. 3075 × 0. 3075 mm 800 × 600 RGB vertical stripe Cold cathode fluorescent, 1 tube 80 × 25 60 Hz 4. 5 W 7. 83 in 10. 83 in 12. 10 in Up to 16. 8 million 250:1 >120 nits typical 19. 90 cm 27. 50 cm 30. 74 cm
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Table 6-4 10. 0-GB Hard Drive
User capacity per drive1 Drive height (with drive frame) Drive width (with drive frame) Interface type Seek times (typical read, including setting) Single track Average Full stroke User addressable sectors3 Logical configuration Cylinders Heads Sectors per track 16, 683 16 63 2. 5 ms 12. 0 ms 23. 0 ms 19, 640, 880 10. 0 GB 0. 37 in 2. 5 in ATA-4 9. 5 mm 63. 5 mm
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Specifications
Table 6-4 10. 0-GB Hard Drive (Continued)
Physical configuration Cylinders3 Heads Sectors per track3 Bytes per sector User addressable sectors3 Buffer size3 22784 2 293-560 512 19, 640, 880 512 KBytes 4200 rpm
Disk rotational speed Transfer rate Interface max (Mbytes/sec)2 Media (Mbits/sec)3
1 2
66. 6 109-20
1 GB = 1, 000, 000, 000 bytes. 3 Actual drive specifications may differ slightly. Certain restrictions and exclusion apply. Consult the Compaq Customer Support Center for details.
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Table 6-5 Diskette Drive
Diskette size Light Height Bytes per sector Sectors per track High density Low density Tracks per side High density Low density Read/write heads Average seek times Track-to-track (high/low) Average (high/low) Settling time Latency average 3 ms 95 ms 15 ms 100 ms 6 ms 174 ms 18 (1. 44 MB) 9 80 80 2 15 (1. 2 MB) 3. 5 inch On system 0. 5 in 512 12. 7 mm
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Specifications
Table 6-6 CD-ROM Drive
Applicable disk CD-ROM (Mode 1, 2, and 3) CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Extra Video CD CD-WO (fixed packets only) CD-Bridge . 59 in 12 cm, 8 cm 1. 2 mm 1. 6 µ 15 mm
Center hole diameter Disk diameter Disk thickness Track pitch Access time Random Full Stroke Cache buffer Data transfer rate Sustained, 24X Variable Normal PIO Mode 4 (single burst) Startup time Stop time
< 150 ms < 300 ms 128 KB
2400 KB/sec (150 KB/sec at 1X) 1500 to 3600 KB/sec (10X to 24X) 16. 66 KB/sec < 8 seconds < 4 seconds
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Table 6-7 DVD-ROM Drive
Applicable disk DVD-5, DVD-9, DVD-10 CD-ROM (Mode 1 and 2) CD Digital Audio CD-XA ready (Mode 2, Form 1 and 2) CD-I ready (Mode 2, Form 1 and 2) CD-R (read only) CD Plus Photo CD (single/multisession) CD-Bridge . 59 in 12 cm, 8 cm 1. 2 mm . 74 µ 15 mm
Center hole diameter Disk diameter Disk thickness Track pitch Access time Random Full Stroke Audio output level Lineout Headphone Cache buffer Data transfer rate Sustained, 1X DVD rate Sustained, 16X DVD rate Sustained, 1X DVD rate Sustained, 4X DVD rate Normal IO Mode 4 (single burst) Startup time Stop time
< 150 ms < 225 ms
0. 7 V rms none 128 KB
150 KB/sec 2400 KB/sec 1380 KB/sec 5520 KB/sec 16. 6 MB/sec < 15 seconds < 6 seconds
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Specifications
Table 6-8 AC Adapter
Weight Power supply (input) Operating voltage Operating current Operating frequency range Maximum transient 100 to 240 VAC RMS Nominal 1. 5 A RMS 50 to 60 Hz Nominal 4/50 kV 0. 45 lb 0. 21 kg
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Table 6-9 Battery Packs
Dimensions Lithium ion (Li ion) Height Length Width Weight Cells Nickel Metal Hydride (NiMH) Height Length Width Weight Cells Energy Li ion Voltage Amp-hour capacity Watt-hour capacity NiMH Voltage Amp-hour capacity Watt-hour capacity Environmental requirements Temperature Operating Nonoperating 50°F to 104°F -12°F to 140°F 10°C to 40°C -30°C to 60°C 11. 1 V 4. 8 Ah 53. 2 Wh 10. 8 V 4. 5 Ah 48. 6 Wh 0. 83 in 3. 15 in 6. 55 in 0. 97 lb 9 Li ion 0. 83 in 3. 15 in 6. 55 in 0. 1. 32 lb 9 NiMH 21 mm 166 81 0. 44 kg 21 mm 166 81 0. 60 kg
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Specifications
Table 6-10 System DMA
Hardware DMA DMA0 DMA1 DMA2 DMA3 DMA4 DMA5 DMA6 DMA7 System Function Available for audio Entertainment audio (default; alternate = DMA0, DMA3, none) Diskette drive ECP parallel port LPT1 (default; alternate = DMA0, none) DMA controller cascading (not available) Available for PC Card not assigned not assigned
PC Card controller can use DMA 1, 2, or 5.
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Table 6-11 System Interrupts
Hardware IRQ IRQ0 IRQ1 IRQ2 IRQ3 IRQ4 IRQ5 IRQ6 IRQ7 IRQ8 IRQ9 IRQ10 IRQ11 IRQ12 IRQ13 IRQ14 IRQ15 System Function System timer Keyboard controller Cascaded COM2 COM1 Audio (default)* Diskette drive Parallel port Real time clock (RTC) Infrared System use System use Internal point stick or external mouse Coprocessor (not available to any peripheral) IDE interface (hard drive and optical drive) System use
Cards IRQ3, PCIRQ15. [. . . ]