User manual HP COLOR LASERJET 2550

[. . . ] hp color LaserJet 2550 series use hp color LaserJet 2550 series printer User Guide Copyright and License © 2004 Copyright Hewlett-Packard Development Company, LP Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. [. . . ] Make sure that the cable itself is not faulty by using a different cable, if possible. Ensure that the print media you are using meets specifications. (GO) and (CANCEL JOB) simultaneously to print a Configuration page and a Press Supplies Status page. If the printer is network-enabled, an HP Jetdirect page also prints. If the pages do not print, check that at least one tray contains print media. If the page jams in the printer, go to Clearing jams. If the Configuration and Supplies Status pages print, check the following items. If the pages print correctly, then the printer hardware is working. The problem is with the computer you are using, with the printer driver, or with the program. If the pages do not print correctly, calibrate the printer. If the pages still do not print correctly, the problem is with the printer hardware. (See HP customer care or the support flyer that came in the printer box. ) 6. At the computer, check the print queue or print spooler (Print Monitor or Print Center Queue for Mac OSs) to see if the printer is paused or set to print offline. Verify that you have installed the HP color LaserJet 2550 series printer driver. Check the program to make sure that you are using an HP color LaserJet 2550 series printer driver. If it prints, then the problem is with the printer driver. For Windows, try using the other printer driver. Or, for Windows or Macintosh, uninstall the printer driver (see Uninstalling the printing software) and reinstall it (see the getting started guide). If the page does not print, then the problem is with the computer or the program. 74 Chapter 7 Problem solving ENWW 9. Print a short document from a different program that has worked in the past. If this solution works, then the problem is with the program you are using. If this solution does not work (the document does not print) complete these steps: a. [. . . ] From the Printing menu, select Change Setup. 152 Appendix E Working with memory ENWW Enabling the language-font DIMM If the printer has a new language-font DIMM installed, all Windows users of the printer must set the printer driver to recognize the newly installed font DIMM. Macintosh computers automatically recognize new language font DIMMs. To enable fonts for Windows 1. On the Start menu, point to Settings, and click Printers. Select this printer and select Properties. [. . . ]