User manual HP COMPAQ IJ600

[. . . ] User's Guide for Windows 95 and Windows 98 Edition: 2000 The information in this guide is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN; NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. This guide contains information protected by copyright. No part of this guide may be photocopied or reproduced in any form without prior written consent from Compaq Computer Corporation. [. . . ] · If you are using a parallel cable, make sure it is an IEEE 1284-compliant parallel cable that supports bidirectional printing. · Bidirectional (two-way) communications is enabled in your printer software. 1 From the printer's Control Program, click the Options tab. 2 Make sure Disable Printer to PC Communications is not checked. Printer prints slowly or doesn't print Your printer and your computer may not be able to communicate properly. The following events also indicate two-way communications problems: · Print cartridge ink level indicators on the Status or Cartridges tabs of the printer's Control Program are shaded. · Error messages (such as Paper Out) and job progress information do not display on your computer screen. · · · · · Troubleshooting 13 · A message displays on your computer screen indicating your printer cannot establish bidirectional communications with your computer. Before proceeding, verify that: · The printer software is installed correctly. · The parallel or USB cable is securely attached to both the printer and the personal computer. · The printer is plugged in and turned On. · If you are using Windows 98 or Windows 2000, your printer port is set to an LPTn port for a parallel cable, or to a USB port for a USB cable. To check your printer port and change it if necessary: 1 From the File menu of your software application, select Print. 2 Check your printer port in the Where area. 3 If you need to change your printer port, uninstall and then reinstall the printer software. Follow the instructions on page 21, making sure to click Cancel on an subsequent screens. If you have a switch box or other device (such as a scanner or fax) connected to the computer's parallel port, make sure it supports bidirectional communication. You may need to disconnect your printer from the switch box or other device and connect it directly to your computer. Printer ejects a blank page after appearing to print · Make sure you have removed the transparent tape covering the bottom of the print cartridges. · Make sure your Compaq printer is set as the default printer. 14 · Chapter 3 · · · · Printer prints very slowly If you are printing photos or your document contains graphics, it may take longer to print than regular text. · Close any open applications not in use. · Decrease your print quality setting. · Consider purchasing more memory, or increasing the virtual memory for your computer. Troubleshooting Printer is plugged in but doesn't print, or you get a Printer Offline message Make sure: The printer is turned On and the paper is loaded correctly. The parallel or USB cable is securely connected. [. . . ] · Increase the separation between the equipment and receiver. · Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult your point of purchase or service representative for additional suggestions. The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. [. . . ]