User manual HP COMPAQ PRESARIO NX7000

[. . . ] Maintenance and Service Guide HP Compaq Business Notebook nx7000 Compaq Presario Widescreen Notebook PC X1000 Document Part Number: 325388-001 July 2003 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying notebook features, components, and spare parts, troubleshooting notebook problems, and performing notebook disassembly procedures. © 2003 Hewlett-Packard Development Company, L. P. Microsoft and Windows are trademarks of Microsoft Corporation in the U. S. Intel, Pentium, and SpeedStep are trademarks of Intel Corporation in the U. S. [. . . ] Close notebook, plug in power, and reboot. Go to Section 2. 9, No OS Loading. N Device boots properly?If integrated NIC, replace system board. Device boots properly? N Y Y Done Possible bad diskette drive. Replace drive. Done Maintenance and Service Guide 2­27 Troubleshooting Flowchart 2. 18--Nonfunctioning Keyboard Keyboard not operating properly. Connect notebook to good external keyboard. N External device works?Replace system board. Y Reseat internal keyboard connector (if applicable). N OK?Replace internal keyboard or cable. Y Y Done OK?Done N Replace system board. 2­28 Maintenance and Service Guide Troubleshooting Flowchart 2. 19--Nonfunctioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. N External device works?Replace system board. Y Reseat internal pointing device connector (if applicable). N OK?Replace internal pointing device or cable. Y Y Done OK?Done N Replace system board. Maintenance and Service Guide 2­29 Troubleshooting Flowchart 2. 20--No Network/Modem Connection No network or modem connection. N Network or modem jack active?Replace jack or have jack activated. Y Y Digital line?Connect to nondigital line. N N NIC/modem configured in OS?OK? Y Done Y Disconnect all power from the notebook and open. N Replace NIC/modem (if applicable). Y Reseat NIC/modem (if applicable). Done N Replace system board. 2­30 Maintenance and Service Guide 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3. 1 Serial Number Location When ordering parts or requesting information, provide the notebook serial number and model number located on the bottom of the notebook. Serial Number Location Maintenance and Service Guide 3­1 Illustrated Parts Catalog 3. 2 Notebook Major Components Notebook Major Components 3­2 Maintenance and Service Guide Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components Item 1 Description Display assemblies Spare Part Number With carbon finish for use with HP Compaq nx7000 models 15. 4-inch, WUXGA 15. 4-inch, WSXGA+ 15. 4-inch, WXGA 337006-001 337003-001 337008-001 With silver finish for use with Compaq Presario X1000 models 15. 4-inch, WUXGA 15. 4-inch, WSXGA+ 15. 4-inch, WXGA 1a Display inverter (includes four display rubber screw covers) Miscellaneous Plastics Kits Contains parts with carbon finish for use with HP Compaq nx7000 models Contains parts with silver finish for use with Compaq Presario X1000 models 2a 2b 2c 2d 2e 2f Include: Switch cover PC Card slot space saver Docking connector cover Hard drive shield Hard drive connector Hard drive cover Notebook feet (not illustrated) 338133-001 337009-001 337005-001 337004-001 337007-001 336994-001 Maintenance and Service Guide 3­3 Illustrated Parts Catalog Notebook Major Components 3­4 Maintenance and Service Guide Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Item 3 Description Keyboards Belgium Denmark France French Canada Germany International Italy Japan Korea 337016-181 337016-081 337016-051 337016-121 337016-041 337016-B31 337016-061 337016-291 337016-AD1 Norway Portugal Saudi Arabia Spain Switzerland Taiwan Thailand United Kingdom United States Spare Part Number 337016-091 337016-131 337016-171 337016-071 337016-111 337016-AB1 337016-281 337016-031 337016-001 336979-001 337015-001 336983-001 336973-001 4 5 Speaker cover with cable Left and right speakers (not illustrated) Top cover (includes TouchPad and TouchPad shield) Miscellaneous Cable Kit, includes 6a 6b 6c 7 Speaker cover cable SD Card slot board cable Modem board cable Optical drives 24X Max DVD-ROM/CD-RW combination drive 8X Max DVD-ROM drive 24X Max CD-ROM drive 336987-001 336986-001 336985-001 337013-001 8 VGA board shield (includes thermal pads) Maintenance and Service Guide 3­5 Illustrated Parts Catalog Notebook Major Components 3­6 Maintenance and Service Guide Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Item 9 Description VGA boards (includes thermal pads) ATI Mobility Radeon 9200 with 64 MB video memory ATI Mobility Radeon 9200 with 32 MB video memory ATI Mobility Radeon 7500c with 32 MB video memory Spare Part Number 336970-001 336969-001 336968-001 336964-001 337014-001 10 11 System board (includes thermal pads) PC Card assembly (not illustrated) Processors (include thermal pads) Intel Pentium-M 1. 6 GHz Intel Pentium-M 1. 5 GHz Intel Pentium-M 1. 4 GHz Intel Pentium-M 1. 3 GHz 337011-001 337023-001 337024-001 337010-001 336960-001 336959-001 337000-001 337001-001 336993-001 336963-001 12 Base enclosure (includes infrared lens) Left and right wireless antenna with cables (not illustrated) Heat sink with fan Thermal pad (not illustrated) Fan SD Card slot board with cable 13 14 15 Maintenance and Service Guide 3­7 Illustrated Parts Catalog Notebook Major Components 3­8 Maintenance and Service Guide Illustrated Parts Catalog Table 3-1 Spare Parts: Notebook Major Components (Continued) Item Description Miscellaneous Doors/Covers Kit, includes: 16a 16b 16c 16d 17 RTC battery RTC battery cover Mini PCI compartment cover Memory expansion compartment cover Mini PCI communications boards Mini PCI 802. 11b wireless LAN Mini PCI 802. 11b wireless LAN Mini PCI Bluethumb wireless LAN 18 Memory expansion boards 1024 MB DDR 512 MB DDR 256 MB DDR 128 MB DDR 19 336909-001 336998-001 336997-001 336996-001 336976-001 336977-001 338134-001 Spare Part Number 336984-001 Hard drives (hard drive cover, shield, and connector included with hard drive and in Miscellaneous Plastics Kits) 80 GB (4200 RPM) 60 GB (5400 RPM) 60 GB (4200 RPM) 40 GB (4200 RPM) 336992-001 336991-001 336990-001 336989-001 336999-001 336962-001 20 21 Modem board with cable Battery pack, 8 cell, 4. 4 wH Maintenance and Service Guide 3­9 Illustrated Parts Catalog 3. 3 Miscellaneous Plastics Kit Components Miscellaneous Plastics Kit Components 3­10 Maintenance and Service Guide Illustrated Parts Catalog Table 3-2 Miscellaneous Plastics Kit Components Spare Part Number 338133-001 (contains parts with carbon finish for use with HP Compaq nx7000 models) Spare Part Number 337009-001 (contains parts with silver finish for use with Compaq Presario X1000 models) Item 1 2 3 4 5 6 7 Description Switch cover PC Card slot space saver Docking connector cover Notebook feet (7) Hard drive cover Hard drive shield Hard drive connector Maintenance and Service Guide 3­11 Illustrated Parts Catalog 3. 4 Miscellaneous Cable Kit Components Miscellaneous Cable Kit Components Table 3-3 Miscellaneous Cable Kit Components Spare Part Number 336973-001 Item 1 2 3 Description SD Card slot board cable Speaker cover cable Modem cable 3­12 Maintenance and Service Guide Illustrated Parts Catalog 3. 5 Miscellaneous Doors/Covers Kit Components Miscellaneous Doors/Covers Kit Components Table 3-4 Miscellaneous Doors/Covers Kit Components Spare Part Number 336984-001 Item 1 2 3 4 Description RTC battery RTC battery cover Memory expansion compartment cover Mini PCI compartment cover Maintenance and Service Guide 3­13 Illustrated Parts Catalog 3. 6 Mass Storage Devices Mass Storage Devices Table 3-5 Mass Storage Devices Spare Part Number Information Item 1 Description Optical drives 24X Max DVD-ROM/CD-RW combination drive 8X Max DVD-ROM drive 24X Max CD-ROM drive Spare Part Number 336987-001 336986-001 336985-001 2 Hard drives (include hard drive bezel and frame) 80 GB (4200 RPM) 60 GB (5400 RPM) 60 GB (4200 RPM) 40 GB (4200 RPM) 336992-001 336991-001 336990-001 336989-001 3­14 Maintenance and Service Guide Illustrated Parts Catalog 3. 7 Miscellaneous Table 3-6 Spare Parts: Miscellaneous (not illustrated) Description AC adapter Logo Kits For use with HP Compaq nx7000 notebooks For use with Compaq Presario X1000 notebooks Power cord, 3-wire Australia Denmark Europe/Middle East/Africa Italy 246959-011 246959-081 246959-021 246959-061 Japan Korea Switzerland United Kingdom United States 246959-291 246959-AD1 246959-AG1 246959-031 246959-001 337012-001 336995-001 338135-001 Spare Part Number 338136-001 Screw Kit (includes the following screws; refer to Appendix C, "Screw Listing, " for more information on screw specifications and usage. ) Phillips M2. 5×15. 0 screw Phillips M2. 5×7. 0 screw Phillips M2. 5×5. 0 screw Spring-loaded Phillips M2. 0×9. 0 screw Phillips M2. 5×3. 5 screw Phillips M2. 5×3. 0 screw Phillips M2. 0×3. 0 screw Maintenance and Service Guide 3­15 4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4. 1 Tools Required You will need the following tools to complete the removal and replacement procedures: Magnetic screwdriver Phillips P0 screwdriver Flat-bladed tool Tool kit (includes connector removal tool, loopback plugs, and case utility tool) Maintenance and Service Guide 4­1 Removal and Replacement Preliminaries 4. 2 Service Considerations The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures. the As you remove each subassembly from the notebook, place work subassembly (and all accompanying screws) away from the area to prevent damage. Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. [. . . ] Remove the system board. Removing the System Board Reverse the above procedure to install the system board. Maintenance and Service Guide 5­43 6 Specifications This chapter provides physical and performance specifications. Table 6-1 Notebook Dimensions Height Width Depth 3. 45 cm 25. 40 cm 35. 56 cm 1. 4 in 10. 0 in 14. 0 in Weight (varies by configuration) 2. 95 kg Stand-alone power requirements Nominal operating voltage Average operating power Peak operating power Power in Standby mode Power in Hibernation mode Temperature Operating Nonoperating 10° to 35° C -10° to 60° C 50° to 95° F 14° to 140° F 14. 4 VDC 15. 8 W 38. 0 W < 800 mW < 100 mW 6. 5 lbs Relative humidity (noncondensing) Operating Nonoperating 10% to 90% 5% to 90%, 38. 7° C (101. 6° F) maximum wet bulb temperature Maintenance and Service Guide 6­1 Specifications Table 6-1 Notebook (Continued) Altitude (unpressurized) Operating (14. 7 to 10. 1 psia) Nonoperating (14. 7 to 4. 4 psia) Shock Operating Nonoperating Vibration Operating Nonoperating 0. 5 G zero-to-peak, 10 to 500 Hz, 0. 25 oct/min sweep rate 1. 0 G zero-to-peak, 10 to 500 Hz, 0. 5 oct/min sweep rate 10 G, 11 ms, half-sine 60 G, 11 ms, half-sine 0 to 3, 048 m 0 to 9, 144 m 0 to 10, 000 ft 0 to 30, 000 ft Applicable product safety standards specify thermal limits for plastic surfaces. The notebook operates well within this range of temperatures. 6­2 Maintenance and Service Guide Specifications Table 6-2 15. 4-inch, Wide UXGA, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Viewing angle 0. 173 × 0. 173 mm 1920 × 1200 RGB vertical stripe Edge lit 80 × 25 +/- 55° degrees horizontal, +/- 45° vertical typical 20. 7 cm 33. 1 cm 39. 1 cm up to 16. 8 million 300:1 170 nits typical 8. 1 in 13. 0 in 15. 4 in Maintenance and Service Guide 6­3 Specifications Table 6-3 15. 4-inch, Wide SXGA+, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Viewing angle 0. 197 × 0. 197 mm 1680 × 1050 RGB vertical stripe Edge lit 80 × 25 +/- 65° degrees horizontal, +/- 50° vertical typical 20. 7 cm 33. 1 cm 39. 1 cm up to 16. 8 million 200:1 180 nits typical 8. 1 in 13. 0 in 15. 4 in 6­4 Maintenance and Service Guide Specifications Table 6-4 15. 4-inch, Wide XGA+, TFT Display Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pixel resolution Pitch Format Configuration Backlight Character display Viewing angle 0. 259 × 0. 259 mm 1280 × 800 RGB vertical stripe Edge lit 80 × 25 +/- 65° degrees horizontal, +/- 50° vertical typical 20. 7 cm 33. 1 cm 39. 1 cm up to 16. 8 million 200:1 180 nits typical 8. 1 in 13. 0 in 15. 4 in Maintenance and Service Guide 6­5 Specifications Table 6-5 Hard Drives 80 GB 60 GB (5400 rpm) 60 GB 60 GB (4200 rpm) 40 GB 40 GB User capacity per drive1 Dimensions Height Width Weight Interface type Transfer rate Synchronous (maximum) Security 80 GB 30 GB 9. 5 mm 70 mm 99 g ATA-5 9. 5 mm 70 mm 102 g ATA-5 9. 5 mm 70 mm 99 g ATA-5 9. 5 mm 70 mm 99 g ATA-5 100 MB/ sec ATA security 100 MB/ sec ATA security 100 MB/ sec ATA security 100 MB/ sec ATA security Seek times (typical read, including setting) Single track Average Maximum Logical blocks2 Disk rotational speed Operating temperature 11 3 ms 13 ms 24 ms 156, 301, 488 3 ms 13 ms 24 ms 117, 210, 240 3 ms 13 ms 24 ms 78, 140, 160 3 ms 13 ms 24 ms 58, 605, 120 4200 rpm 5° to 55° C (41° to 131° F) 5400 rpm 5° to 55° C (41° to 131° F) 4200 rpm 5° to 55° C (41° to 131° F) 4200 rpm 5° to 55° C (41° to 131° F) GB = 1, 073, 741, 824 bytes. drive specifications may differ slightly. 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