User manual HP COMPAQ VC4725 THIN CLIENT HARDWARE REFERENCE GUIDE: COMPAQ VC4725 THIN CLIENT

[. . . ] This document contains proprietary information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of HP. Box 4010 Cupertino, CA 95015-4010 USA Copyright © 2005­2006 Hewlett-Packard Development Company, L. P. This product incorporates copyright protection technology that is protected by method claims of certain U. S. [. . . ] You must be logged in as the computer administrator to install or uninstall a device driver. To switch users, click Start, click Log Off, and then click Switch User; choose the computer administrator user. (The computer administrator is usually the user Owner. ) 8 PC Troubleshooting and Maintenance Guide Hardware Installation (continued) Symptom New or existing device does not work after installing a new device. Possible solution To resolve a device conflict, you may need to disable one of the devices or uninstall an old device driver: 1 Click Start, and click Control Panel. 3 Click the System icon, and select the Hardware tab. 5 Click the plus sign (+) next to the problem device and check for exclamation points in a yellow circle near the device icon. The exclamation point means there is a device conflict or problem with the device. Exclamation points do not always appear when a device is not working properly. 6 If there is an old or unnecessary device driver listed in the Device Manager, this may be causing the device conflict. To uninstall the old driver for the new device driver to work properly, do the following: Right-click the device, click Uninstall, and then click OK. 7 Right-click the device, and select Properties. Web pages may also load slowly if there is a high demand for the Web site at that time. To uninstall AOL: 1 Click Start on the taskbar. 4 Select America Online, click Change/Remove, and then follow the onscreen instructions. NOTE: Removing the AOL program will not cancel your account with AOL. Spyware is software that usually runs silently in the background on your PC, collecting and sending information about you and your use of the PC to another person or system on the Internet. You can find and remove spyware from your PC by using any one of a number of software programs available for this purpose. Many of the popular virus protection programs have some tools that scan for and remove spyware from your PC. To avoid getting spyware on your PC: · Do not install programs if you are not sure they come from reputable companies. Check the company's Web site very carefully for information about what is included with the program. · Do not automatically click Yes when a download window asks if it is OK to install a program on your PC. Read the message in the window and make sure it is a software program that you really want. [. . . ] Insert recovery disc #1 and close the tray. 3 Turn off the PC: · If the PC works: Click Start, Turn Off Computer, and then Turn Off. Or · If the PC is not responding: Press and hold the On button approximately 5 seconds until the PC turns off. 4 Disconnect all peripheral devices from the PC except the monitor, the keyboard, and the mouse. [. . . ]