User manual HP DESIGNJET 2000/3000CP

[. . . ] C4704A/C4703A HP DesignJet 2500/2000CP Printer 18 325 425 488 4998 1584 2000 58% 14% 20% 8% User's Guide Printed in Europe PostScript® is a registered trademark of Adobe Systems Incorporated. Safety Symbols CAUTION All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. 3MTM is a registered trademark of 3M Company. AdobeTM is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions. [. . . ] The front panel displays the message "Open right door to access head cleaners". Continue with the next section, Removing the Printhead Cleaners. Removing the Printhead Cleaners WARNING When you open the right door of the printer, the printhead cleaners move to the opening in the printer for removal. Keep hands clear of the opening until the printhead cleaners stop moving. 1 Open the right door on the printer. C4723114 2 After you open the right door, the front panel displays the message: "Remove head cleaners/Close right door. " 10-9 Maintaining Your Printer Storing and Moving Your Printer 3 Press down on the printhead cleaner handle and pull it out of the printer. C4723138 4 Repeat step 3 for the remaining three printhead cleaners. 5 Close the right door on the printer. C4704107 10-10 Maintaining Your Printer Storing and Moving Your Printer The front panel displays the message "Open left door to access ink cartrg. ". Continue with the next procedure, Removing the Ink Cartridges. Removing the Ink Cartridges 1 Open the left door on the printer. C4704108 After you open the left door, the printer displays the message "Remove all ink cartridge(s)" on the front panel. 2 While pressing down on the quick-connect release button (1), unplug the ink cartridge tube by pulling the tube connector away from the printer (2). 1 2 C4704113 10-11 Maintaining Your Printer Storing and Moving Your Printer CAUTION Never pull the ink cartridge out by the tube or connector. This may cause the ink cartridge to leak. Always grasp the body of the cartridge when removing or installing. 3 Remove the used ink cartridge from the slot in the printer. C4704143 4 Repeat steps 2 and 3 for the remaining three ink cartridges. When you have finished removing all four ink cartridges, the printer front panel displays the message "Close left door to continue". 5 Close the left door on the printer. C4704148 After the left door is closed, The front panel displays "STATUS, Checking ink system" as the printer checks that all printhead cleaners have been removed. If the printer detects a printhead cleaner, it prompts you to remove it. 10-12 Maintaining Your Printer Storing and Moving Your Printer Once the printer has verified that all printhead cleaners have been removed, it moves the printer mechanisms to the transport positions and displays the message "Switch power off". Switching off and Disconnecting the Printer 1 Switch the power off from the main power switch at the back of the printer. 2 Disconnect any cables connected to the printer. The printer is now ready for transportation or storage. IMPORTANT Store the Printheads and Printhead Cleaners in the HP DesignJet CP Ink System Storage Container see page 4-24, Removing and Storing Partially Used Ink Systems. 10-13 Maintaining Your Printer Storing and Moving Your Printer 10-14 1 Troubleshooting 11 A Note About Troubleshooting 11-2 Where to Find Help in Solving Problems 11-3 Finding the Source of Your Problem 11-4 Solving Image-Quality Problems 11-5 Solving Media-Handling Problems 11-28 Solving Ink System Problems 11-31 Clearing a Media Jam 11-44 Solving Communication Problems 11-45 Solving Problems with Image Position or Content 11-46 Solving Front-Panel Problems 11-51 Solving Miscellaneous Problems 11-54 Getting Help 11-56 11-1 Troubleshooting A Note About Troubleshooting A Note About Troubleshooting Much of the troubleshooting information contained in this chapter is provided to complement the printer's own internal image quality checking features. 2500CP Only The HP DesignJet 2500CP printer provides new printing concepts such as: n n n n n n Automatic Color Calibration Fault Tolerant Print Modes Image Quality Consistency Continuous Printing Color Emulation Out of Ink Detection (when "Printhead check" is ON and frequency is set to "1" in the front-panel menu). Troubleshooting should be an intuitive process with the printer either correcting its own faults or conveying a fault message via the front-panel display, prompting you to take corrective action. You should therefore only need to refer to these procedures if the printer does not correct the problem or instruct you via the frontpanel display. The order of problem solving is: 1 Automatic internal corrective action 2 On demand corrective action 3 On-line and printed troubleshooting procedures. 11-2 Troubleshooting Where to Find Help in Solving Problems Where to Find Help in Solving Problems n To find the meaning of front-panel messages, see chapter 12, Front-Panel Messages. n If you know the problem is related to a certain task, first check the relevant section in this manual, for step-by-step procedures. Use this manual's index or table of contents to find the section. For example, if you are having difficulty with page formatting, refer to chapter 5, Controlling the Page Format. [. . . ] However, if provinces in Canada), may: printer failure or damage is attributable to the use of a non-HP or a. Preclude the disclaimers and limitations in this Warranty refilled ink cartridge, HP will charge its standard time and materials Statement from limiting the statutory rights of a consumer charges to service the printer for the particular failure or damage. If HP receives, during the applicable warranty period, notice of a b. Otherwise restrict the ability of a manufacturer to enforce defect in any software, media, or ink cartridge product which is such disclaimers or limitations; or covered by HP's warranty, HP shall replace the defective product. [. . . ]