User manual HP DESIGNJET 500

[. . . ] Introduction Media & Ink Solutions Front Panel Printer Options Front View of Printer Other Index Printer Connections Using this Guide Introducing Your HP DesignJet 500 Printer Introduction This User's Reference Guide explains how to use your D/A1 size or A0+/E+ size HP DesignJet 500 Printer. The Introduction Tab contains these topics: · Using this Guide Contains information on how to use this guide. There is an explanation of when you should use it and what each of the navigation buttons do when you click on them. Introducing Your HP DesignJet 500 Printer Contains a brief overview of the printer. [. . . ] For an explanation of image rotation, see Rotating an Image. Image is Unexpectedly Rotated · · Image Error Introduction Solving Problems Media & Ink Image Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Other Other Problems Index Getting Help Print is Distorted or Unintelligible · · · The interface cable between your computer and the printer could be faulty. Try another cable to see if the problem is corrected. If you have connected your computer to the parallel port on the printer, make sure you are using a genuine HP parallel interface cable. Depending on the software, drivers and RIPs you are using with your printer, there will be different solutions to solving this problem. Refer to the Vendor's User Documentation for details. The I/O Setup / I/O Timeout setting may be too long. From the front-panel menu decrease the setting and print again. One Image Overlays Another on the Same Sheet · Image Error Introduction Solving Problems Media & Ink Image Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Other Other Problems Index Getting Help Other Sources of Information If you don't find the solution to the problem here, other sources of help are: · The documentation supplied with the driver that you are using to manage the output from your software application to the printer. Image Error Introduction Solving Problems Media & Ink Image Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Index Getting Help Other Problems · Communication Problems Describes typical problems you could encounter with communications between your computer and the printer. Printer Does not Print Details common causes for the printer failing to print. Printer Seems Too Slow Lists the reasons why printing may slow down. · · Other Problems Introduction Solving Problems Media & Ink Image Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Index Getting Help Communication Problems Symptoms are: · · · · The front-panel display does not show Processing when you are sending a print to the printer. Your computer displays an error message when you are trying to print. Your computer or printer "hangs" (stays idle) while communication is taking place. However, note that large prints can take a correspondingly long time to print. Your printed output shows random or inexplicable errors (misplaced lines, partial graphics etc. ) How to solve the problem: · · · · · Have you selected the correct printer in your software?Does the printer work correctly when printing from other software?If the printer is connected to a network, try using it when connected directly to your computer through parallel or USB ports. If your printer is connected to your computer through any other intermediate devices, such as switch boxes, buffer boxes, cable adapters, cable converters, etc. , try using it when connected directly to your computer. For details of supported cables, see Connection Specifications. File Size and Memory There is no direct relationship between file size on your computer and memory used in the printer to print that file. In fact, because of file compression (and general complexity) it is often impossible to estimate how much memory will be used. This means that some large prints will work fine, but some smaller prints may not and you will have to add more memory to your printer. Other Problems Introduction Solving Problems Media & Ink Image Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Index Getting Help Printer Does not Print · You may have a power problem. If there is no activity at all from the printer, and power on indicator in the power switch on the front of the printer is off, check that the power cable is connected correctly and that there is power available at the socket. You may have a problem with your application driver. Is your software configured for this printer? [. . . ] A programming language that controls jobs going to a printer. A type of interface between computer and device. Generally faster than a serial interface. The PANTONE MATCHING SYSTEM® is an international standard for color communication in the graphics art industry. [. . . ]