User manual HP DESIGNJET 800

[. . . ] Introduction Media & Ink Solutions Front Panel Printer Options Front View of Printer Other Index Printer Connections Using this Guide Introducing Your HP DesignJet 800 Printer Introduction This User's Reference Guide explains how to use your D/A1 size or A0+/E+ size HP DesignJet 800 Printer. The Introduction Tab contains these topics: · Using this Guide Contains information on how to use this guide. There is an explanation of when you should use it and what each of the navigation buttons do when you click on them. Introducing Your HP DesignJet 800 Printer Contains a brief overview of the printer. [. . . ] HP Customer Care offers award-winning support to ensure you get the most from your HP DesignJet. The contact details for your local HP Customer Care Center are provided in the Hewlett-Packard Customer Care booklet supplied with your printer. HP Customer Care provides comprehensive, proven support expertise and leverages new technologies to give customers unique end-to-end support. Services include setup and installation, troubleshooting tools, warranty upgrades, repair and exchange services, phone and Web support, software updates, and self-maintenance services. To find out more about HP Customer Care, please visit us at: www. hp. com/go/support. Introduction Solving Problems Media & Ink Image Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help What to Do Before You Call 1. Review the troubleshooting suggestions in this section: ­ In the relevant driver documentation supplied with this printer (for users sending PostScript files or those using Microsoft Windows). ­ If you have installed third party software drivers and RIPs refer to that user documentation. If the problem appears to be related to your software application, first contact your software vendor. If you still have difficulty, refer to the HP Support Services booklet shipped with this printer. This document contains a comprehensive list of various support services available to help solve printer problems. If you do call one of the Hewlett-Packard offices, please have the following information available to help us answer your questions more quickly: ­ The printer you are using (the product number and the serial number, found on the label at the back of the printer). ­ Any special equipment or software you are using (for example, spoolers, networks, switch-boxes, modems, or special software drivers). ­ The cable you are using (by part number) and where you purchased it. ­ The type of interface used on your printer (parallel, or network). ­ The software name and version you are currently using. ­ If the problem is a system error it will have a error number; record the error number and have it ready. See Printer Does not Print. Introduction Solving Problems Media & Ink Image Quality Problems Solutions Ink Supply Problems Front Panel Media Problems Printer Options Image Error Other Other Problems Index Getting Help HP DesignJet Online Direct access to HP and the information you want, when you need it. www. hp. com/go/designjet HP DesignJet Online is a free, web-based "user club" exclusive to HP DesignJet users. Having registered, the user has unrestricted access to a range of useful services, the emphasis being on "useful", as this is definitely not a sales-oriented site. Communication from HP to users includes: · a quarterly newsletter focussing on usage tips, technical briefings and examples of HP DesignJet applications around the world; · full information on worldwide HP Customer Care contacts; · an on-line HP DesignJet Diagnosis troubleshooting tool; · a calendar of HP DesignJet-related events and programs; · on-line access to training videos and selected user documents; · and immediate information on new products. Communication from the users to HP includes: · feedback on HP DesignJet features; · automatic contact with HP Customer Care from the troubleshooting tool, for HP to follow up; · and the chance to ask technical questions on large-format printing to industry experts. And finally, communication from user to user includes the chance to win prizes by submitting HP DesignJet success stories, as well as a user-to-user discussion forum where users can share best practices and ask for advice from their fellow professionals. [. . . ] A programming language that controls jobs going to a printer. A type of interface between computer and device. Generally faster than a serial interface. The PANTONE MATCHING SYSTEM® is an international standard for color communication in the graphics art industry. [. . . ]