User manual HP DESKJET 1220CSE

[. . . ] User's Guide HP DeskJet 1220C Professional Series Acknowledgements HP ColorSmart II, HP PhotoREt III, and HP ZoomSmart Scaling Technology are trademarks of Hewlett-Packard Company. registered trademark of Microsoft Corporation. Windows is a trademark of Microsoft Corporation. Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. [. . . ] For the alternative top media feed, do not load more than 10 sheets of paper or 3 envelopes. Load only one sheet of paper into the manual feed tray. 19 Using and Caring for Print Cartridges When you open the printer's access cover, the yellow arrow on the print cartridge cradle aligns to one of the icons near the back of the printer. If the Print Cartridge Status light flashes, open the printer's access cover and follow the instructions below. If the arrow points to. . . Problem with color print cartridge It means. . . The print cartridge is either: - missing - improperly installed - the wrong print cartridge for the printer - defective To solve the problem. . . 1 Insert print cartridge if there is none. 2 Reinsert print cartridge if there is one. 3 If the above do not solve the problem, verify the color cartridge is an HP C6578 Series cartridge, and the black cartridge is an HP 51645 Series cartridge. 4 If the problem persists, replace the cartridge. Consider replacing the color cartridge with an HP C6578 Series cartridge. Problem with black print cartridge Color print cartridge low on ink Color print cartridge is running low on ink. Black print cartridge low on ink Black print cartridge is running low on ink. Consider replacing the black cartridge with an HP 51645 Series cartridge. Print cartridges OK Print cartridges are operational. No problems. 20 troubleshooting troubleshooting Power Cannot Be Turned On · Check that the power cord is connected. · Check that the Removable panel, located at the back of the printer, is tightly pushed into the slot and that the knob is in the LOCK position. Nothing Is Printed · Check the power Make sure the power cord is connected firmly to the printer and to a working outlet, and that the printer is turned on. The Power light on the front panel of the printer should be lit. · Be patient Complex documents containing many fonts, graphics, and/or color photos take longer to begin printing. If the Power light is blinking, the printer is processing information. · Check the paper Make sure paper is loaded correctly in the tray and that the paper is not jammed in the printer. · Check the print cartridges Make sure that both the black and color print cartridges are properly installed and that the access cover of the printer is closed. The cartridge LED flashes if the print cartridges are not installed correctly. · Try printing a sample page Turn the printer off, and then back on. Press the Resume button and release it when the Resume light starts to blink. If the sample page prints, then the problem is not with the printer. · Check the printer setup Make sure your HP DeskJet printer is selected as the current or default printer and that Pause Printing is not checked. · Check the network setup Make sure that your printer is properly set up in your network environment. [. . . ] Software, media, parts, or supplies not provided or supported by HP; or c. Operation outside the product's specifications. For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage. [. . . ]