User manual HP DESKJET 3325

[. . . ] HP shall not be liable for technical or editorial errors or omissions contained herein. ink failure, and bad electrical connections. A Warning indicates possible harm to you or to others. For example: Warning Keep both new and used print cartridges out of the reach of children. Accessibility The HP printer provides a number of features that make it accessible for people with disabilities. Visual The printer software is accessible for users with visual impairments or low vision through the use of Windows accessibility options and features. [. . . ] Open the configuration utility for the software firewall, and then enter the IP address that you assigned to the printer in the list of accepted IP addresses. For help with the software firewall configuration utility, see the documentation that came with the software firewall. After assigning the printer a static IP address, follow the printer software installation instructions in the setup guide to connect the printer to the network. Note After installing the printer software, re-enable the software firewall on the computer. 6. 7. Reset the printer to factory default settings Resetting the printer to the factory default settings clears all the settings from the printer memory for the network. This should only be done as a last resort when troubleshooting the printer. 10 HP Deskjet 6980 series Resetting the printer to the factory default settings can require you to reinstall the printer software. Additionally, you might also have to reconfigure the printer security settings. The printer default settings are: Option Communication mode Network name (SSID) Encryption IP address Wireless radio EWS administrator password Default setting Ad hoc hpsetup None Automatic Off [blank] Follow these steps to reset the printer to the factory default settings: 1. Press and hold down the Report Page button. While holding down the Report Page button, press the Cancel button three times. Release the Report Page button. Network Guide 11 Chapter 1 12 HP Deskjet 6980 series 2 Troubleshoot a wireless connection During the software installation process, the setup wizard searches for the printer twice, once when the Ethernet cable is connected to the printer, and then after the Ethernet cable has been removed. During software installation The computer cannot find the printer when the Ethernet cable is connected If the computer cannot find the printer when the Ethernet cable is connected, verify the following before investigating any of the topics in this section: All cable connections to the computer and the printer are secure. For example, if the computer IP address begins with 169 and the printer IP address begins with 10, then the printer and the computer are not on the same subnet. Click Start, click Run, and then enter Command. Type ipconfig at the command prompt, and then press Enter. To find the IP address on a Windows computer: 1. 2. 14 HP Deskjet 6980 series To find the IP address on a Mac OS X computer: 1. Select Airport in the Show drop-down list, and then click TCP/IP. If the computer and the printer are not on the same subnet, move the printer to the same subnet as the computer, and then run the setup wizard again. 1 The computer and the printer are on different subnets. 2 The computer and the printer are on the same subnets. The computer cannot find the printer after you remove the network cable Check the Wireless Status light on the front of the printer. If the Wireless Status light is not illuminated, the printer wireless radio is not active. Verify that the network cable has been removed from the printer. The printer cannot communicate over a wireless connection if the network cable is connected to the printer Ethernet port. Check the Network light Check the Network light on the front of the printer. If the Network light is not illuminated, the printer is not connected to the network. Try the following solutions: Check the Signal Strength Network Guide 15 Chapter 2 Press the Report Page button on the front of the printer to print an HP Report page. Check the Signal Strength indicated on the HP Report page. If the Signal Strength has a low rating, verify the following conditions: ­ No large objects are obstructing the path between the printer and the WAP or the printer and the computer. [. . . ] The Print Cartridge Status lights on the front of the printer are not illuminated or flashing. The printer is selected in the application from which you are attempting to print. The network is operational and the network hub, switch, or router is powered on. For further troubleshooting information, see the printer online user's guide installed on the computer. Check the Network light on the front of the printer. [. . . ]