User manual HP DESKJET 500 PRINTERS - SUPPORTED CITRIX PRESENTATION SERVER ENVIRONMENTS

[. . . ] Citrix® has collaborated with HP to test select HP printers and their associated HP print drivers in a Citrix Presentation ServerTM and Citrix Presentation ServerTM for Microsoft® Windows® Server 2003 x64 Edition environments. These tests were run to determine how HP printers and their associated printer drivers performed using the standard printer and printer-related features tests that Citrix uses to test its Presentation Server and Presentation Server client software. This document lists all of the printers tested by HP in Presentation Server environments, explains the printer tests performed by Citrix, identifies which HP printers and printer driver versions were used, and describes any issues that occurred while performing these tests. Citrix has also collaborated with HP to test select HP scanners and All-in-One printers and their associated HP TWAIN drivers in a Citrix Presentation Server environment. [. . . ] Host-based printers rely upon the bulk of the rendering to be done on the host machine by the host-based driver and are designed for direct-connect, non-networked environments. As a result, host-based print jobs can be considerably larger than PCL-based jobs, which is undesirable when printing over constrained bandwidth connections. HP printer with DOT4 port on client does not create a redirected printer in Terminal Server This issue does not occur with Citrix, only with Terminal Server. If an HP printer is connected to a client with a USB DOT4 port, then no redirected printer is created when logging onto a Terminal Server. All printing features of the driver are supported in Terminal Server/Citrix environments with the exception of bi-directional communication to client printers. Answer: Check the LaserJet, Business Inkjet, Designjet, Deskjet, and ink-based All-in-One and Photosmart printer sections of this white paper to see if your printer is listed as supported. Question: Why do my autocreated printer settings not reflect the correct printer settings from my client printers?5 and the Citrix UPD have the ability to read the local printer settings from the client. 5 and the client must be a 32-bit or x64 Windows client with at least ICA version 9. Question: Can I use my All-in-One, mfp, or scanner connected to my client to scan to applications within my Citrix ICA session?Microsoft recommends using XP drivers which should work without issue. Citrix tested the following HP LaserJet, Business Inkjet, Designjet and Deskjet printers and their associated 32-bit and 64-bit drivers with Citrix Presentation Server 4. Throughout the testing, no problems were encountered when running Citrix test cases with the HP printers and drivers listed for each test case. Printer setup ­ Printers were connected to both client and server systems, and as stand-alone network printers using HP JetDirect print server devices. Printers were connected to client and server systems using parallel cables and USB cables. Note on hardware used ­ Varied client and server systems from numerous manufacturers were used throughout the testing process; the number of systems and configurations are outside the scope of this document. The printer was installed on the client system and drivers for the printers were downloaded from the HP Driver Support website. the client system connected to the Citrix Presentation server farm. Each type of printer setting that is configurable by printer policies was checked to verify operability with the HP printers and drivers and to ensure that the client could print successfully. Known issues with printer management properties and HP printers and drivers No issues were discovered when testing the Citrix Presentation Server printer management properties using the HP LaserJet/Business Inkjet/Designjet/Deskjet printers and drivers listed above. Description With Citrix Presentation Server, policy-based session printers are defined as those printers attached locally to a server running Citrix Presentation Server or to a shared printer that was imported from a network print server. When the Session printers policy is applied to a user and the user logs on to a server farm, the printers that are configured for that user are created in the session automatically without requiring an installation of the printer drivers or printer on the client's system. [. . . ] the printers were configured for multiple domain users. Drivers for the printers were downloaded from the HP Driver Support website. The shared printers in the server farm were configured through a Session printer policy and the HP drivers for the shared Citrix Presentation Server printers were replicated to other servers in the farm. The client system connected to a Citrix Presentation Server that did not have HP LaserJet/Business Inkjet/Designjet/Deskjet printers attached, but that did have HP drivers replicated to it. [. . . ]