User manual HP DESKWRITER 660C

[. . . ] Customer Telephone Support To resolve problems with your printer use the suggestions provided in the If You Have a Printing Problem section in this user's guide. From a touch tone phone, you can reach our automated, 24hour fax retrieval service that allows you to request information on HP Products by calling: HP FIRST Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 333-1917 To reach 24-hour access to pre-recorded messages for common printer problems, call: HP Audio Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 333-1917 If you continue to have problems call the HP Customer Support Center to speak with someone for technical assistance or for repair information. This service is free during the hardware warranty of your printer; however, you are charged a toll for the phone call. If your printer is out of warranty, see the If You Have a Printing Problem section of this user's guide. HP Customer Support Center. . . . . . . . . . . . . . . . . . [. . . ] Tape is covering the ink nozzles or vent hole of the print cartridges. Remove the print cartridges and remove any pieces of tape. Reinstall the print cartridge. s One of the print cartridges is improperly installed in the printer. Make sure each print cartridge snaps into place with the arrow aligned with the dot(s) on the cradle top. Make sure that both print cartridge cradles contain a properly installed print cartridge. Print a self-test as described on page 62. If this does not clear the ink nozzles, clean each print cartridge as described on page 63. Install new print cartridges. Both lights are on, and nothing prints. The printer failed. Turn off the printer and turn it on again. If the lights stay on, see Contacting Customer Support on page 73. ······························································································································ 53 S E C T I ON FI VE ··································································································· Symptom The resume and power lights blink alternately, and nothing prints. Solution A print cartridge is missing. Install a print cartridge in the empty print cartridge cradle(s). Turn the printer off by pressing the power button. Cancel the print job at the computer and turn the printer back on. Clear the paper jam as described for the symptom "Paper does not fully eject from the printer and the resume and power lights blink alternately" on page 57. Something is blocking the movement of the print cartridge cradles. Open the top cover and allow the print cartridges to move to the center position. Then pull the power module connector from the power socket on the back of the printer. Remove any object blocking the print cartridge cradles. Move the print cartridge cradles to the left and right with your hand. Close the top cover, reconnect the power module connector to the printer's power socket, and cycle power to the printer by pressing the power button twice. The printer failed or the computer-to-printer connection failed. Turn off the printer, disconnect the printer cable from the back of the printer, and turn the printer on again. [. . . ] letter, 50 sheets) HP Premium Transparency Film (U. S. letter, 20 sheets) HP Premium Transparency Film (European A4, 50 sheets) HP Premium Transparency Film (European A4, 20 sheets) HP Premium Glossy Paper (U. S. Letter, 50 sheets) HP Premium Glossy Paper (U. S. Letter, 10 sheets) HP Premium Glossy Paper (European A4, 50 sheets) HP Premium Glossy Paper (European A4, 10 sheets) HP Premium InkJet Paper (U. S. [. . . ]