User manual HP DVD WRITER DVD100 DVD WRITER DVD 200/100 SERIES - (MULTIPLE LANGUAGES) GETTING HELP GUIDE

[. . . ] To contact your personal HP Customer Care consultant by telephone, call the number for your region listed under the section "telephone numbers" on page 5. NOTE: Prices and information are subject to change without notice. To open the online User's Guide, double-click the HP DVD Writer icon on your desktop, then click Help, Online User's Guide. If you received an error message, write it down before you call. [. . . ] On external drives the serial number appears on the back of the drive. Computer brand and model The computer brand appears on the front of your computer and in the documentation that came with your computer. Example: HP Pavilion 8490 Operating system and amount of memory (RAM) installed In Windows 95/98/Me, from the Start menu on the taskbar, select Settings and then Control Panel. The version number appears below Microsoft Windows and the amount of memory installed is displayed in the lower part of the screen. 0 MB RAM In Windows NT, while signed on as Administrator, from the Start menu on the task bar, select Programs, Administrative Tools (Common), and Windows NT Diagnostics. Select the Version tab and write down the version number and service 3 Then select the Memory tab and write down the amount of memory listed under Physical Memory - Total; for example: 32 MB RAM In Windows 2000, from the Start menu on the task bar, select Settings, Control Panel. Write down the version number and amount of memory installed. Write down the version number and amount of memory installed. Other CD-ROM or DVD-ROM drives In Windows 95/98/Me, from the Start menu on the taskbar, select Settings and then Control Panel. Write down the names of the devices that are displayed. Example: Toshiba DVD-ROM SD-M1202 In Windows NT, from the Start menu on the taskbar, select Settings and then Control Panel. Write down the names of the devices that are displayed. Write down the names of the devices that are displayed. Sound card In Windows 95/98/Me, from the Start menu on the taskbar, select Settings and then Control Panel. Write down the names of the devices that are displayed. Example: Sound Blaster In Windows NT, from the Start menu on the taskbar, select Settings and then Control Panel. Write down the names of the devices that are displayed. Write down the names of the devices that are displayed. Video Capture Device Check the documentation that came with your video capture device. Free phone support is available for customers whose drives are still within their stated warranty period. [. . . ] Support is provided free of charge during the warranty period. Use the HP Customer Care numbers below during and after your product's warranty period. Support is provided free of charge during the warranty period. If your HP drive requires repair or replacement and is under warranty, call the appropriate number for your region from the list beginning on page 5 to receive instructions. [. . . ]