User manual HP ENVY PHOENIX 800-070EF

[. . . ] The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. [. . . ] Or, press and hold the Power button on the computer for 5 or more seconds to turn off the computer, and then press the Power button to restart the computer. Contact Support, whether it was possible or not to start up Windows. Either the hard disk drive or the system board may need to be replaced. Ensure that the cables connecting the computer to the external power source are plugged in properly. When the cables connecting the computer to the external power source are plugged in properly, and the wall outlet is functioning, the green power supply light on the back of the computer should be on; if it is not, contact Support. If the display (monitor) is blank, the monitor might not be properly connected. Connect the monitor to the computer, plug it in, and turn it on. Test the wall outlet by connecting a different electrical device to it. 10 Chapter 5 Troubleshooting Symptom Computer seems to be locked up and is not responding. Possible solution Use the Task Manager to close any programs not responding, or restart the computer: 1. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. Select the program that is not responding, and then select End task. If closing programs does not work, restart the computer: 1. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously. Select the Power icon, and then select Restart. Or, press and hold the Power button on the computer for 5 or more seconds to turn off the computer, and then press the Power button to restart the computer. error message: Invalid system disk or NonSystem disk or Disk error. When drive activity stops, remove the disc and press the spacebar on the keyboard. Computer does not start 11 Power Symptom Computer does not turn off when the Power button is pressed. Ensure that computer air vents are not blocked and that the internal fan is running — see Cleaning procedures on page 9. (Your computer might not have an internal fan. ) Possible solution Press and hold the Power button until the computer turns off. [. . . ] The HP Support Assistant provides useful troubleshooting and diagnostics information and includes the following: ● ● ● 3. E-mail support HP Real Time Chat with qualified support specialists Support phone numbers 2. For help online, go to the HP Customer Care Center website at http://www. Phone assistance to get you up and running is covered for thirty (30) days from the time you purchased your computer. [. . . ]