User manual HP EVO N110

[. . . ] b Maintenance and Service Guide Compaq Armada 110 and Compaq Evo N110 Document Part Number: 238850-003 December 2001 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems, and performing computer disassembly procedures. © 2001 Compaq Information Technologies Group, L. P. Compaq, the Compaq logo, Armada, and Evo are trademarks of Compaq Information Technologies Group, L. P in the U. S. Microsoft and Windows are trademarks of Microsoft Corporation in the U. S. [. . . ] Done N Replace system board. Maintenance and Service Guide 2­21 Troubleshooting 2. 19 Non-Functioning Pointing Device Pointing device not operating properly. Connect notebook to good external pointing device. N External device works?Replace system board. Y Reseat internal pointing device connector (if applicable). N OK?Replace internal pointing device or cable. Y Y Done OK?Done N Replace system board. 2­22 Maintenance and Service Guide Troubleshooting 2. 20 Network or Modem Connection No network/modem connection. N Network or modem jack active?Replace jack or have jack activated. Y Y Digital line?Connect to non-digital line. N N NIC/modem configured in OS?OK? Y Done Y Disconnect all power from the notebook and open. N Replace NIC/modem if applicable. Y Reseat NIC/modem if applicable. Done N Replace system board. Maintenance and Service Guide 2­23 3 Illustrated Parts Catalog This chapter provides an illustrated parts breakdown and a reference for spare part numbers and option part numbers. 3. 1 Serial Number Location When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer (Figure 3-1). Figure 3­1: Serial Number Location Maintenance and Service Guide 3­1 Illustrated Parts Catalog 3. 2 Computer System Major Components Figure 3­2: Computer System Major Components 3­2 Maintenance and Service Guide Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components Spare Part Number Item 1 Description Displays 14. 1-inch, XGA, CTFT (used only with computer models with 1. 0-GHz processors) 14. 1-inch, XGA, CTFT (used only with computer models with 850-, 800-, and 700-MHz processors) 12. 1-inch, SVGA, CTFT (used only with computer models with 850-, 800-, and 700-MHz processors) Plastics Kit 269909-001 233545-001 233544-001 233562-001 not illustrated: Computer feet RJ-45 cover RJ-11 cover 233559-001 2a 2b 2c 2d 3 4 Left hinge cover Right hinge cover Memory expansion compartment cover Mini PCI slot cover LED cover Keyboard Arabic Belgian Czech Danish French French Canadian German Hebrew Hungarian International Italian Japanese 233740-171 233740-381 233740-221 233740-081 233740-051 233740-121 233740-041 233740-BB1 233740-211 233740-002 233740-061 233740-291 Korean Latin American Spanish Norwegian Portuguese Russian Spanish Swedish Swiss Taiwanese Turkish U. K. English 233740-AD1 233740-161 233740-091 233740-131 233740-251 233740-071 233740-101 233740-BF1 233740-AB1 233740-141 233740-031 233740-001 Maintenance and Service Guide 3­3 Illustrated Parts Catalog Computer System Major Components (continued) 3­4 Maintenance and Service Guide Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Spare Part Number 269863-001 233555-001 Item 5 Description Heat sink (used only with computer models with 1. 0-GHz processors) Heat sink (used only with computer models with 850-, 800-, and 700-MHz processors) When replacing the heat sink, you must install a new thermal pad. Refer to Section 5. 9, "Heat Sink, " for instructions on thermal pad installation. Top cover TouchPad Diskette drive Hard drives 20 GB 15 GB 10 GB (hard drive bracket spared in Hardware Kit, spare part number 234005-001) 6 7 8 9 233568-001 236076-001 233553-001 253596-001 253595-001 233554-001 10 Disk cell RTC battery Hardware Kit 236359-001 234005-001 11a 11b 11c 12 Hard drive bracket Fan bracket Optical drive alignment rail Fan (fan bracket spared in Hardware Kit, item 11, spare part number 234005-001) 233552-001 Maintenance and Service Guide 3­5 Illustrated Parts Catalog Computer System Major Components (continued) 3­6 Maintenance and Service Guide Illustrated Parts Catalog Table 3-1 Spare Parts: Computer System Major Components (Continued) Spare Part Number Item 13 Description Processors 1. 0 GHz Intel Pentium III 1. 0 GHz Intel Celeron 850 MHz Intel Pentium III 850 MHZ Intel Celeron 800 MHz Intel Pentium III 700 MHz Intel Celeron 269861-001 269862-001 253593-001 253594-001 233551-001 233549-001 14 Optical drives (optical drive alignment rail spared in Hardware kit, item 11, spare part number 234005-001) 24X Max CD-ROM drive 8X Max DVD-ROM drive 233550-001 233548-001 233567-001 15 System board (includes 64 MB SDRAM, left and right speakers, and left and right brackets) Base enclosure Battery packs 9 cell Lithium ion (Li ion) 9 cell Nickel Metal Hydride (Ni MH) 16 17 233547-001 231964-001 231965-001 Maintenance and Service Guide 3­7 Illustrated Parts Catalog 3. 3 Plastics Kit Components Figure 3­3: Plastics Kit Components Table 3-2 Plastics Kit Components Spare Part Number 233562-001 Item 1 2 3 4 5 6 7 Description Left hinge cover Right hinge cover Memory expansion compartment cover Mini PCI slot cover Computer feet RJ-45 cover RJ-11 cover 3­8 Maintenance and Service Guide Illustrated Parts Catalog 3. 4 Hardware Kit Components Figure 3­4: Hardware Kit Components Table 3-3 Hardware Kit Components Spare Part Number 234005-001 Item 1 2 3 Description Fan bracket Optical drive alignment rail Hard drive bracket Maintenance and Service Guide 3­9 Illustrated Parts Catalog 3. 5 Cable Kit Components Figure 3­5: Cable Kit Components Table 3-4 Cable Kit Components Spare Part Number 234006-001 Item 1 2 3 4 Description Diskette drive cable (2) TouchPad cable RJ-11 cable RJ-45 cable 3­10 Maintenance and Service Guide Illustrated Parts Catalog 3. 6 Mass Storage Devices Figure 3­6: Mass Storage Devices Table 3-5 Mass Storage Devices Spare Part Number 233553-001 Item 1 2 Description Diskette drive Hard drives 20 GB 15 GB 10 GB (hard drive bracket spared in Hardware Kit, spare part number 234005-001) 253596-001 253595-001 233554-001 3 4 24X Max CD-ROM drive 8X Max DVD-ROM drive 233550-001 233548-001 Maintenance and Service Guide 3­11 Illustrated Parts Catalog 3. 7 Miscellaneous Table 3-6 Spare Parts: Miscellaneous (not illustrated) Spare Part Number Description Communication boards Type III mini PCI combination 56 Kbps modem/network interface card (NIC) Type III mini PCI 56 Kbps modem board PC Card modem Modem adapters Czech German Hungarian Modem cable Modem cable adapters Australian Belgian French RJ-11 P55 adapters Danish Finnish 316904-081 316904-351 Italian Swedish 234963-221 236432-041 234963-211 Norwegian Swiss 233558-001 233557-001 233564-001 234963-091 198294-111 234962-001 304398-011 304398-181 304398-051 316904-061 316904-101 158593-031 237672-001 RJ-11 PTT adapter (used in the United Kingdom) RJ-45 network cable 3­12 Maintenance and Service Guide Illustrated Parts Catalog Table 3-6 Spare Parts: Miscellaneous (not illustrated) (Continued) Spare Part Number 163444-001 163444-291 233556-001 Description External AC adapter 50W slim AC adapter Logo kit Memory expansion boards 128 MB at 133 MHz 64 MB at 133 MHz 256 MB at 100 MHz 128 MB at 100 MHz 64 MB at 100 MHz Screw kit (includes M2. 5 × 7, M2. 5 × 5. 5, M2. 5 × 5, and M2. 5 × 4. 5 screws; refer to Appendix C, "Screw Listing, " for more information on screw specifications and usage) Power cord, black, 6 feet Australian Danish European/Middle Eastern/African Italian Japanese 246959-011 246959-081 246959-021 213352-001 197233-001 Korean Swiss Taiwanese U. K. English 212682-001 212681-001 167136-001 135244-001 135243-001 233565-001 246959-AD1 246959-AG1 234961-AA1 246959-031 246959-001 Maintenance and Service Guide 3­13 4 Removal and Replacement Preliminaries This chapter provides essential information for proper and safe removal and replacement service. 4. 1 Tools Required You will need the following tools to complete the removal and replacement procedures: I I I Magnetic screwdriver Phillips P0 screwdriver Tool kit (includes connector removal tool, loopback plugs, and case utility tool) 4. 2 Service Considerations Listed below are some of the considerations that you should keep in mind during disassembly and assembly procedures. computer, place As you remove each subassembly from thethe work area to it (and all accompanying screws) away from prevent damage. Maintenance and Service Guide 4­1 Removal and Replacement Preliminaries Plastic Parts Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions. Cables and Connectors Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Ensure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; they tear easily. Ä CAUTION: When servicing the computer, ensure that cables are placed in their proper location during the reassembly process. Improper cable placement can damage the computer. 4. 3 Preventing Damage to Removable Drives Removable drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a removable drive, or loss of information, observe these precautions: I Before removing or inserting a hard drive, shut down the computer. [. . . ] Certain restrictions and exclusion apply. Consult the Compaq Customer Support Center for details. Maintenance and Service Guide 6­5 Specifications Table 6-4 10. 0-GB Hard Drive (Continued) 20. 0 GB Physical configuration Cylinders3 Heads Sectors per track3 Bytes per sector Buffer size3 Disk rotational speed Transfer rate Interface max (Mbytes/sec)2 Media (Mbits/sec)3 11 2System 15. 0 GB 10. 0 GB 22, 784 4 293­560 512 2 MB 4200 rpm 25, 800 2 398­731 512 2 MB 4200 rpm 22, 784 2 293­560 512 512 KB 4200 rpm 66. 6 109­203 66. 6 109­203 66. 6 109­203 GB = 1, 000, 000, 000 bytes. 3Actual drive specifications may differ slightly. Certain restrictions and exclusion apply. [. . . ]