User manual HP INSIGHT DIAGNOSTICS SOFTWARE

[. . . ] HP Insight Diagnostics User Guide Part number: 390374-003 Third edition: September 2005 Legal notices © Copyright 2005 Hewlett-Packard Development Company, L. P. Valid license from HP required for possession, use or copying. Consistent with FAR 12. 211 and 12. 212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U. S. Government under vendor's standard commercial license. [. . . ] For a Windows system, this command removes the entries in the Windows Scheduled Tasks list. Compare a file to the current output or if two files are specified, compare the files without generating a new report. Run a new Survey snapshot and output to the terminal. NOTE: -t and -o cannot be used together. Run a new survey snapshot and output to a file. Default is formed using the current date in this format: surveyCCYY-MM-DD-HH-mm-ss. xml (CC=century, YY=year, MM=month, DD=day, HH=hour, mm=minute, ss=second). NOTE: -t and -o cannot be used together. Overwrite the output file if it already exists. NOTE: If no -o option is specified this option is ignored. -s "mmhhddMMDD" -u -c FILE1 [FILE2] -t -o FILE -f Using HP Insight Diagnostics 12 Table 2-1 Command line options Command -?, -h Description Display help HP Insight Diagnostics commands for Windows · To see command line options: cd C:\hp\hpdiags hpdiags -? HP Insight Diagnostics commands for Linux · To see command line options: cd C:\hp\hpdiags hpdiags -? Modifying browser for a Linux server The browser on a Linux server must be modified so the complete HP Insight Diagnostics screen will display. 1. 2. The menu bar that displays the Web address and Back button and the menu bar directly below it must be minimized. Click the down arrow on the left side of the menu bars. Right-click an open space in the menu bar. Click Apply. Using HP Insight Diagnostics 13 User interface The HP Insight Diagnostics home page contains the following tabs: Survey, Diagnose, Test, Status, Log, and Help. These tabs separate the major functions of HP Insight Diagnostics. Survey tab When you select the Survey tab, the Category and View menus enable you to view important system configuration information. The Summary view limits the amount of data displayed, while the Advanced view shows all the data in the selected category. Whether you choose Advanced or Summary, the following categories of information are available on the Survey menu: · · · · · · · · · · · · · · Overview displays a listing of general information about the computer. All displays a listing of all information about the computer. Architecture displays the type of bus the computer uses. In addition, if the bus is PCI, information about the PCI configuration displays. Asset Control displays the serial number of the computer (system identification number). Communication displays information about the computer parallel (LPT) and serial (COM) port settings, Universal Serial Bus (USB), and network controller information. [. . . ] If time is critical and all memory tests cannot be run, then the Random Address test and the Noise test should be run. These two tests will catch the most errors. Troubleshooting disk drives and storage systems To further troubleshoot a disk drive or if you continue experiencing storage-related issues after running Diagnose, perform the following: · Check for known storage-related issues on the hp. com search engine (search tip: to search for customer advisories related to ProLiant servers configured with Smart Array controllers, use the following search string: +ProLiant +Advisory +"Smart Array". Upgrade the controller driver and firmware revision and any drive-related software components such as management agents and storage utilities. Check SCSI cables for any signs of damage or bent pins. [. . . ]