User manual HP LASERJET 1012

[. . . ] hp LaserJet 1010 1012 1015 series printer use hp LaserJet 1010 hp LaserJet 1012 hp LaserJet 1015 series printer user guide Copyright Information Copyright Hewlett-Packard Company 2003 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. A user of the Hewlett-Packard printer associated with this user guide is granted a license to: a) print hard copies of this user guide for PERSONAL, INTERNAL or COMPANY use subject to the restriction not to sell, re-sell or otherwise distribute the hard copies; and b) place an electronic copy of this user guide on a network server, provided access to the electronic copy is limited to PERSONAL, INTERNAL users of the Hewlett-Packard printer associated with this user guide. The information contained in this document is subject to change without notice. [. . . ] Yes: If the document prints, go to Step 6: Does the printed page look like you expected?No: If the document does not print, see Printer software problems. If you are unable to resolve the problem, Contact HP support. Step 6: Does the printed page look like you expected? Yes: The problem should be resolved. If it is not resolved, Contact HP support. No: See Printed page is different than what appeared on screen. If you are unable to resolve the problem, Contact HP support. Contact HP support In the United States, see http://www. hp. com/support/lj1010 In other countries/regions, see http://www. hp. com ENWW Finding the solution 59 Status light patterns 1 2 3 1 2 3 symbol for light off symbol for light on symbol for light blinking Status light patterns Status lights Condition of the printer Ready The printer is ready to print. Action No action is necessary. Processing The printer is receiving or processing data. Wait for the job to print. Cleaning Mode/Engine test A cleaning page or engine test page is printing. Wait until the cleaning page is finished printing and the printer is in Ready mode. Wait until the engine test page is finished printing and the printer is in Ready mode. 60 Chapter 6 ENWW Status light patterns (continued) Status lights Condition of the printer Out of memory The printer is out of memory. Action The page you are printing might be too complex for the printer's memory capacity. See Understanding print quality settings for more information. Door open, media out, no print cartridge, or media jam. The printer is in an error state that requires operator intervention or help. Check the following: The print cartridge door is completely closed. The print cartridge is correctly installed in the printer. See Changing the print cartridge for instructions. No action is necessary. Printer initialization A printer initialization is taking place. Fatal error All lights are on. Unplug the printer for 30 minutes, and then plug it back in. If the printer still has an error, contact HP Support. See Contact HP support. All lights are off. Make sure that there is power. Unplug both ends of the power cord, and plug them back in. Return to Finding the solution. ENWW Status light patterns 61 Media handling problems Choose the item that best describes the problem: Media jam Print is skewed (crooked) More than one sheet of media feeds through the printer at one time Printer does not pull media from the input tray Printer curled the media Print job is extremely slow Media handling problems Problem Media jam Solution See Clearing jams for more information. Make sure that you are printing with media that meets specifications. See Printer media specifications for more information. Make sure that you are printing with media that is not wrinkled, folded, or damaged. See Cleaning the printer for more information. Adjust the media guides to the width and length of the media that you are using and try reprinting. Make sure that the media is not wrinkled, folded, or damaged. The printer separation pad might be worn. [. . . ] Replace the product with a remanufactured unit. Replace the product with a new or remanufactured product of equal or greater functionality. Require that the customer return the unit to an authorized service provider. ENWW Hardware service 103 Extended warranty HP SupportPack provides coverage for the HP product and all HP-supplied internal components. The HP SupportPack can provide Express Exchange or onsite service. [. . . ]