User manual HP LASERJET 3200SE

[. . . ] hp LaserJet 3200/3200m printer · fax · copier · scanner user guide LaserJet all-in-one hp LaserJet 3200/3200m product user guide Copyright and License © Hewlett-Packard Company 2002 All Rights Reserved. Except as allowed by copyright laws or herein, reproduction, adaptation, or translation without prior written permission is prohibited. A user of the Hewlett-Packard printer associated with this user guide is granted a license to: a) print hard copies of this user guide for PERSONAL, INTERNAL, or COMPANY use subject to the restriction not to sell, resell, or otherwise distribute the hard copies; and b) place an electronic copy of this user guide on a network server provided access to the electronic copy is limited to PERSONAL, INTERNAL users of the Hewlett-Packard printer associated with this user guide. Edition 5, 5/2003 The information contained in this document is subject to change without notice. [. . . ] See the software Help for more information. If the product is connected to same phone line, but at a different extension, pick up the extension phone, wait 10 seconds, and then hang-up the extension phone. The product will respond to a fax tone and start to receive incoming faxes. Another option is to pickup the telephone, and press 1-2-3 in sequence, and wait three seconds. l l EN Resolving fax problems 151 General fax problems Use the table in this section to resolve fax problems. Problem No parallel or USB port is available, or the parallel or USB port is being shared by another device. Cause The product might need to be directly connected to the computer's parallel or USB port. It might not be able to share the parallel port with another device. Solution If you have a device such as an external disk drive or switch box connected to the parallel or USB port, try unhooking it and connecting the product directly to the computer parallel or USB port. If it works and you want to continue using both devices, you must use two parallel or USB ports on your computer. The maximum length of a page you can Document load is 35 inches (889 mm). Faxing of a stops feeding in the middle of longer page stops at 35 inches (889 mm). faxing. If there is no jam and it has been less than a minute, wait a moment before pressing STOP/CLEAR. If there is a jam, see "Clearing jams from the scanner path areas" on page 177. Then, resend the job. If there is a jam, see "Clearing jams from The minimum scannable page size is 2 by 3. 5 inches (51 by 89 mm). If the item the scanner path areas" on page 177. is too small, it can jam inside the scanner area. Fax activity logs or fax call reports are printing at unwanted times. The fax activity log or fax call reports settings are not correct. Print a configuration report (see "Printing a configuration report" on page 48) and check when the reports print. See "Setting when the fax call report prints" on page 45 and "Setting the fax activity log to print automatically" on page 44 to change the settings. The volume for The volume setting needs to be adjusted. See "Changing sound volume" on page 39 for instructions about changing sounds coming volume settings. from the product is too high or too low. 152 Chapter 8 - Problem Solving and Product Maintenance EN Sending fax problems Use the table in this section to solve problems that might occur when sending faxes. Problem Cause Solution The fax machine to which you are sending Try sending to another fax machine. Connect the product to a different phone line and try sending. Also, try connecting a phone directly to the phone line and making a call to check the phone line. The product is If your product is on a PBX system, the receiving faxes PBX system might be generating a dial tone the product cannot detect. but is not sending them. Disable the detect dial tone setting. See "Changing the detect dial tone setting" on page 85. There might be a poor phone connection. The fax machine to which you are sending Try sending to another fax machine. [. . . ] See resolution draft mode 111 EN Index 273 Draft quality 126 drivers, printer part numbers 258 requirements for 103 dropouts, character 184 duplexing instructions for 112 troubleshooting 161 duty cycle printer 229 scanner 230 toner cartridges 216 European Union regulatory information 238 Express Exchange repair service 247 extension phones receiving faxes from 93 troubleshooting 155 F faded print, troubleshooting 183, 185 FastRes 115 fax compatibility 229 fax confirmation report 45 Fax Functions menu 20 fax headers, changing 79 fax logs printing 43 stopping 152 fax numbers See also group-dial codes; one-touch buttons; speed-dial codes blocking 67 international 78 pauses, inserting 78 fax reports first page thumbnail, including 46 printing 45 stopping 152 Fax Settings menu 20 fax sounds, adjusting volume 39 fax tones receiving signal 65 silent, detecting 94 Fax/Send key 19 faxes activity logs, printing 43 autoreduction, setting 95 blocked number logs, printing 48 call reports, printing 45 canceling 64 clearing from memory 89 confirmation report 45 contrast defaults, adjusting 81 contrast job settings, adjusting 61 cover sheet, customizing 100 default paper size 38 delayed sending 59 delayed, clearing 89 deleting from memory 89 error correction settings 97 extension phones, receiving from 93 feeding problems 152 forwarding 87 margins 229 not printing 158 polling 88 receiving 65 E EconoMode 111 ECP ports 161 edges not printing 184 electrical specifications 228 electronic mail. See e-mail electronic phone books uninstalling 210 using 55 e-mail attaching files to 145 scanning to 143 emissions acoustic 230 ozone 240 energy consumption 240 Energy Star 240 enlarging control panel key for 19 copies 123 defaults, adjusting 127 range 230 Enter/Menu key 18 entering characters 78 letters 80 numbers 79 punctuation 80 spaces 80 envelopes printing 108 selecting 23, 117 sizes for 24 environmental specifications 228 environmental stewardship program 240 equivalence table, paper weight 232 error correction 97 Error light 18, 148 error messages, resolving 195 error reports, printing 45 Europe, website for 242 European support 252 274 Index EN receiving to computer 99 reports, printing all 50 reprinting 66 requesting 88 resolution defaults, adjusting 81 resolution job settings, adjusting 62 sending 55, 57 stamping, enabling 96 stopping 64 transmission times 62 troubleshooting 152 faxing See also dialing ad-hoc groups 58 canceling 64 contrast, adjusting 61 control panel key 19 copying during 15, 16 cover sheet, customizing 100 delayed sending 59 error correction settings 97 extension phones, receiving from 93 feeding problems 152 forwarding 87 group-dial codes, using 57 HP LaserJet Director button 34 loading media 26 manual dialing 77 media, selecting 25 menus for 20 multiple recipients 57 multiple tasks during 15, 16 one recipient 55 originals, loading 26 printing during 15, 16 receiving 65 receiving to computer 99 redialing manually 60 reprinting 66 resolution settings, adjusting 62 scanning during 15, 16 sending 55, 57, 98 setup checklist 149 software, using 98 specifications 229 speed 229 stopping 64 transmission times 62 troubleshooting 152 volume adjustments for 39 FCC regulations 234 features icons for 12 multiple, using 14, 16 overview 13 feeder support, document part number 257 feeder tray 22 feeding problems causes of 170 duplexing 161 faxing 152 paper input bin 173 scanner path 177 single-sheet input slot 173 file formats, saving to 138 fine fax resolution 62 first page thumbnail 46 font list, PCL 49 font list, PostScript 49 form, service information 248 formatting codes, troubleshooting 168 forms multiple, avoiding 25 preprinted, troubleshooting 187 printing on 23 service information 248 Forward Arrow key 19 forwarding faxes 87 front paper path door 21 functionality, icons for 12 G glass, cleaning 214 glossary of terms 261 glossy paper, problems with 23 graphics See also image quality, troubleshooting adding using HP LaserJet Document Manager (Windows) or HP LaserJet Workplace (Mac OS) 35 converting to text 138 fax resolution 62, 63 saving scans as 138 gray backgrounds, troubleshooting 189 grounding 220 group-dial codes deleting 75 error messages 198 programming 74 sending faxes using 57 troubleshooting 153 groups, faxing to 57, 58 guides adjusting 173 paper input 22 EN Index 275 H headers, fax changing 79 menus for 20 heavy media duplexing 112 equivalence table 232 output path for 31 printing on 110 height 228 horizontal printing 28 HP authorized service providers 247 HP Customer Care 251 European and in-country support 252 product repair assistance 252 worldwide options 252 HP Direct Ordering 251 HP JetDirect print servers HP LaserJet Director 32 ordering 258 requirements for 103 HP LaserJet Cover Page Editor 100 HP LaserJet Director buttons 32 icons for 12 scanning with 133 turning off 34 HP LaserJet Document Manager using 35 HP LaserJet paper ordering 258 using 23 HP LaserJet Workplace using 35 HP Multipurpose paper ordering 258 using 23 HP Planet Partners Printing Supplies Environmental Program 241 HP repair services 247 HP Sales and Service offices 253 HP Support Assistant compact disc 251 HP Workplace using 35 humidity, operating environment 228 I IC CS-03 requirements 237 icons, user guide 12 image quality, troubleshooting black pages 192 character dropouts 184 characters, misformed 190 contrast 183, 190 dropouts 184 edges not printing 184 faded print 185 gray backgrounds 189 lines 185, 191 loose toner 188 repeating defects 187 repeating images 187 skewed pages 189 smears 187, 188 smudges 186 specks 186 stains 186 streaks 185, 187 tire tracks 194 white lines 191 white spots 191 incoming calls, routing 156 ink. See input tray, paper input guides, paper adjusting 173 identifying 22 input limit reached 198 input slot, single-sheet capacity 24 feeding problems with 173 identifying 22 paper sizes 231 using 29, 107 input support, paper part number 257 input tray, paper capacity 24, 231 default sizes, adjusting 38 feeding problems with 173 identifying 22 loading 28 inserting paper 26, 28 installing memory 220 separation pads 225 insuring shipments 247 internal mirror, contaminated 191 international faxing dialing 77, 78 settings for 97 irregular media, loading 27 J jams clearing from input areas 174 clearing from interior area 174 clearing from scanner path 177, 179 error messages for 196 preventing 25, 28, 29 276 Index EN JetDirect print servers HP LaserJet Director 32 ordering 258 requirements for 103 Job Status, canceling faxes from 64 long distance dialing alternate, one-touch keys for 73 prefixes 55 loose toner, troubleshooting 188 K key press volume, adjusting 40 keypad overlay, part number 257 keys, control panel 18 keys, numeric. See dialing; entering M Macintosh uninstalling software from 210 maintenance 211 making copies 121 manual answer mode 90 manual dialing 77 manual redialing 60 margins faxing 229 scanning 230 Material Safety Data Sheet 243 media See also special media adding 29 curling 192 duplexing sizes 113 heavy, output path for 31 heavy, printing on 110, 112 irregular, loading 27 loading 26, 28 narrow, troubleshooting 187 ordering 258 output path, selecting 31 selecting 23, 25 sizes, default adjustments 38 sizes, supported 24, 231 specification guide, ordering 258 specifications 23, 25, 231 storing 171 troubleshooting 173 types of 25 weight, equivalence table 232 wrinkling 193 wrong size, copying to 164 memory adding 220 clearing 89 collating, insufficient for 128 fax limitations 57 forwarding faxes 87 ordering 257 removing 223 reprinting faxes from 66 specifications 228 storing delayed faxes 59 testing 222 menu structure, control panel 19, 47 L labels printing 110 selecting output path for 31 specifications for 118 landscape orientation 28 languages display panel, changing 41 languages, control panel 78 laser safety statement 233 LaserJet Cover Page Editor 100 LaserJet Director. 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