User manual HP LASERJET 4350

[. . . ] hp LaserJet 4250/4350 series printers use HP LaserJet 4250 or 4350 series printer User Guide Copyright and License © 2004 Copyright Hewlett-Packard Development Company, L. P. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. [. . . ] Verify that you are using the correct optional accessory for the printer. If the duplexer will not duplex, check that the rear output bin is closed. If the duplexer will not duplex, you might need to install more memory. (See Printer memory. ) Go to Interpreting controlpanel messages. NOTE The duplexer is included for models that have "d" in the product name. If the optional stacker or stapler/stacker is not working properly, check the accessory lights. (See Accessory lights. ) If the optional stacker or stapler/stacker is not working properly, check to see if a message appears on the printer control panel display. (See Interpreting control-panel messages. ) If the optional stapler/ stacker is not stapling, but the accessory light is solid green, and neither TOO MANY PAGES IN JOB nor DIFFERENT PAPER SIZES IN JOB appears on the printer control panel display, call for support. (See HP customer care. ) ENWW Troubleshooting flowchart 127 Solving general printing problems In addition to the issues and solutions that are listed in this section, see Troubleshooting common Macintosh problems if you are using a Macintosh computer, and see Troubleshooting common PostScript problems if you are using the PS driver. Printer selects media from the wrong tray. Cause The tray selection in the software program might be incorrect. Solution For many software programs, the paper tray selection is found on the Page Setup menu within the program. Remove any media in other trays to make the printer select from the correct tray. For Macintosh computers, use the HP LaserJet Utility to change the priority of the tray. The configured size does not match the size of the media that is loaded in the tray. Through the control panel, change the configured size to match the size of the media that is loaded in the tray. Printer does not pull paper from tray. To set the guides correctly, see Loading trays. For the 500-sheet paper tray, make sure that the leading edge of the paper stack is even. An uneven edge can prevent the lift plate from rising. Paper curls when it exits the printer. Cause Solution The paper curls when it exits to the top output bin. Open the rear output bin to allow the paper to exit in a straight path through the printer. Turn over the paper that you are printing on. Reduce the fusing temperature to reduce the curling. (See Selecting the correct fuser mode. ) First sheet of media jams in the print-cartridge area. [. . . ] Include a completed copy of the Service information form. In the U. S. , call HP Customer Care to request new packing material. In other areas, use the original packing material, if possible. Hewlett-Packard recommends insuring the equipment for shipment. 274 Appendix G Service and support ENWW Service information form WHO IS RETURNING THE EQUIPMENT? [. . . ]