User manual HP LASERJET P2010

[. . . ] HP LaserJet P2010 Series User Guide HP LaserJet P2010 Series User Guide Copyright information © 2007 Copyright Hewlett-Packard Development Company, L. P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. [. . . ] If print quality begins to degrade under these circumstances, you must install a new print cartridge, even if toner supply remains in the cartridge. To use EconoMode, open the printer Properties (or Printing Preferences in Windows 2000 and XP). See Configure the Windows printer driver on page 13 or Configure the Macintosh printer driver on page 16 for instructions. On the Paper/Quality tab or the Finishing tab (the Paper Type/Quality tab for some Mac drivers), select the EconoMode checkbox. NOTE: Not all printer features are available in all drivers or operating systems. See the printer Properties (driver) online Help for information about availability of features for that driver. 2. 62 Chapter 8 Managing and maintenance ENWW 9 Problem solving This chapter provides information on the following topics: Finding the solution Status-light patterns Common Macintosh problems Media problem solving Printed page is different than what appeared on screen Printer software problems Improve print quality Clear jams Network-setup problem-solving ENWW 63 Finding the solution You can use this section to find the solution to common printer problems. Step 1: Is the printer set up correctly? Yes No Is the printer plugged into a power outlet that is known to work?Is the on/off switch in the on position?Is the print cartridge properly installed?See Replace the print cartridge on page 45. Is paper properly loaded in the input tray?See Load media on page 24. If you answered yes to the questions above, go to Step 2: Is the Ready light on?If the printer will not turn on, Contact HP support on page 66. Step 2: Is the Ready light on? Verify that the Ready light (1) is illuminated on the control panel. Yes No Go to Step 3: Can you print a demo page?If the control panel lights do not look like the picture above, see Status-light patterns on page 67. If you are unable to resolve the problem, Contact HP support on page 66. 64 Chapter 9 Problem solving ENWW Step 3: Can you print a demo page? Press the Go button when the device Ready light is on and no other jobs are printing to print a demo page. Yes No If the demo page printed, go to Step 4: Is the print quality acceptable?If no paper came out, see Media problem solving on page 77. If you are unable to resolve the problem, Contact HP support on page 66. Step 4: Is the print quality acceptable? Yes No If the print quality is acceptable, go to Step 5: Is the printer communicating with the computer?If the print quality is poor, see Improve print quality on page 82. Verify that the print settings are correct for the media you are using. See Media type and tray loading on page 28 for information about adjusting the settings for various types of media. If you are unable to resolve the problem, Contact HP support on page 66. Step 5: Is the printer communicating with the computer? Try printing a document from a software application. Yes No If the document prints, go to Step 6: Does the printed page look like you expected?If the document does not print, see Printer software problems on page 81. If you are using a Macintosh computer, see Common Macintosh problems on page 74. [. . . ] This number should not be confused with the product name or the product number(s). Boise, Idaho 83714, USA July 2007 For Regulatory Topics ONLY, contact: European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard GmbH, Department HQ-TRE / Standards Europe, Herrenberger Straße 140, D-71034 Böblingen, Germany, (FAX: +49-7031-14-3143) USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box 15, Mail Stop 160, Boise, Idaho 83707-0015, USA, (Phone: 208-396-6000) 118 Appendix D Regulatory information ENWW Regulatory statements Laser safety statement The Center for Devices and Radiological Health (CDRH) of the U. S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. [. . . ]