User manual HP MOPIER 320 DIGITAL SENDER MODULE - ADMINISTRATOR'S GUIDE

[. . . ] HP Digital Sender Module Administrator's Guide English HP Digital Sender Module Administrator's Guide ________ Copyright Information © Copyright Hewlett-Packard Company 2000 All rights reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under copyright laws. First Edition, July 2000 Warranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. [. . . ] q If the problem persists, contact your HP-authorized dealer. EN Troubleshooting the HP Digital Sender Module 37 Control panel messages (continued) Message Description Actions HP Digital Sender Module The system was unable to q Try sending the job later. Error: Unable to open open the job configuration q Verify write permissions on the configuration file. MFP's hard disk to ensure they are compatible with the HP Digital Sender Module software. q If the problem persists, contact your HP-authorized dealer. HP Digital Sender Module The system was unable to q Try sending the job later. Error: Unable to write write the job configuration q Verify write permissions on the configuration file. MFP's hard disk to ensure they are compatible with the HP Digital Sender Module. q If the problem persists, contact your HP-authorized dealer. HP Digital Sender Module The MFP experienced an q Try sending the item again. Error: Unexpected loss of unexpected loss of data. q Turn the HP Digital Sender Module data off and then back on. q If the problem persists, contact your HP-authorized dealer. HP Digital Sender Module The system received an Error: Unrecognizable unrecognizable command received. The Digital Sender Service is temporarily unable to accept more jobs. The HP Digital Sender Module Service has not been installed The Digital Sender Module software is currently processing the maximum number of active jobs allowed. q Turn the HP Digital Sender Module off and then back on. q If the problem persists, contact your HP-authorized dealer. q Try sending the job later. q Restart the HP Digital Sender The Send button on the Module. HP MFP control panel has been pressed, but the q Contact your HP-authorized dealer Digital Sender Module for details regarding the HP Digital software has not been Sender Module software and installed. q Restart the HP Digital Sender The HP Digital Sender Module. Module software's current configuration prevented a q Use the HP Configuration Utility to connection from being configure the HP Digital Sender established. q If the problem persists, contact your HP-authorized dealer. The HP Digital Sender Module Service is configured incorrectly 38 Chapter 3 - Troubleshooting EN Control panel messages (continued) Message The HP Digital Sender Module Service is currently unavailable Description Actions A connection could not be q Try sending the job again established with the q Restart the HP Digital Sender Digital Sender Module. q Use the HP Configuration Utility to configure the HP Digital Sender software properly. q If the problem persists, contact your HP-authorized dealer. E-mail server could not contact SMTP server. q Verify SMTP server is running. [. . . ] match. The password and the confirmation text does not match. Please enter them again. The port number you have During the procedure to import q In the directory configuration, check the entered is wrong. Please type e-mail addresses, you entered port number. "389" is the in a different value. [. . . ]