User manual HP PAVILION ELITE M9170 PC TROUBLESHOOTING

[. . . ] Troubleshooting and Maintenance Guide The only warranties for Hewlett-Packard products and services are set forth in the express statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP. [. . . ] 4 Click the Modems tab, and then the Properties button. 5 In the Device status area, verify the modem is working properly. Note that Web pages do not always load as quickly as files stored on your computer. Web pages may also load slowly if there is a high demand for the Web site at that time. Troubleshooting Computer Problems 13 Internet Access (continued) Symptom The AOL program opens even when it is not being used. Possible solution You may want to remove the AOL program. To uninstall AOL: 1 Click the Windows Start Button, and then click Control Panel. 3 Select America Online, click Uninstall, and then follow the onscreen instructions. NOTE: Removing the AOL program will not cancel your account with AOL. My Internet browser home page changed to something I did not want. Spyware is software that usually runs silently in the background on your computer, collecting and sending information about you and your use of the computer to another person or system on the Internet. You can find and remove spyware from your computer by using any one of a number of software programs available for this purpose, including Windows Defender. To scan for spyware by using Windows Defender: 1 Click the Windows Start Button, All Programs, then click Windows Defender. Many of the popular virus protection programs also include tools that scan for and remove spyware from your computer. To avoid getting spyware on your computer: Do not install programs if you are not sure they come from reputable companies. Check the company Web site carefully for information about what is included with the program. Do not automatically click Yes when a download window asks if it is OK to install a program on your computer. Read the message in the window and make sure it is a software program that you really want. Unwanted pop-up advertisements display on my computer when connected to the Internet. This is typically caused by adware or advertising-supported software. You can configure your Web browser to block pop-ups. For example, in Internet Explorer, click Tools, and then Pop-up Blocker. To remove adware from your computer, use the antispyware/adware program included on your computer (select models only), or use any number of available software programs that remove adware programs. [. . . ] 9 Turn off the computer, reconnect all peripheral devices, and turn the computer back on. 10 Perform the procedure "Performing the post-recovery procedure" on page 27. 2 Insert recovery disc #1 into the appropriate drive tray (CD or DVD), and close the tray. 3 If the computer responds, click the Windows Start Button, click the Arrow button next to the Lock button, and then click Shut Down. Or If the computer does not respond, press and hold the On button for approximately 5 seconds, or until the computer turns off. [. . . ]