User manual HP SCANJET PRO 3000

[. . . ] 7 Load cards into the auto document feeder . 10 Filter out a color from a document (color channel dropout). 18 Uninstall and then reinstall the HP Scanjet 3000 scanner driver . 22 The scan is completely black or completely white . [. . . ] Use the HP Software CD that came with the scanner to reinstall the HP Scanjet 3000 Reconnect the USB cable and power cable to the scanner, and then press the Power button to turn on the scanner. Check that the scanner has power · Check the USB connection Check the physical connection to the scanner. Use the cable that was included with the scanner. Another USB cable might not be compatible with the scanner. Ensure that the USB cable is securely connected between the scanner and the computer. The trident icon on the USB cable faces up when the cable is properly connected to the scanner. If the problem persists after verifying the above items, try the following: 1. Do one of the following tasks depending on how the scanner is connected to the computer: · If the USB cable is connected to a USB hub or a docking station for a laptop, disconnect the USB cable from the USB hub or the docking station, and then connect the USB cable to a USB port on the back of the computer. If the USB cable is directly connected to the computer, plug it into another USB port on the back of the computer. Remove all other USB devices from the computer except for the keyboard and the mouse. Press and hold the Power button for 3 seconds to turn off the scanner, wait 30 seconds, and then press the Power button to turn on the scanner. After the computer has restarted, try using the scanner. If the scanner works, reconnect any additional USB devices one at a time; try the scanner after connecting each additional device. Disconnect any USB devices that prevent the scanner from working. If the scanner does not work, uninstall and then reinstall the HP scanner driver. See also Uninstall and then reinstall the HP Scanjet 3000 scanner driver Check that the scanner has power The power cable is connected between the scanner and a power outlet. Ensure that the power cable is securely connected between the scanner and a live electrical outlet. If the power cable is connected to a surge protector, ensure that the surge protector is plugged into an outlet and turned on. If the problem persists after verifying the above items, follow these steps: · Press and hold the Power button for 3 seconds to turn off the scanner, and then Disconnect the power cable from the scanner. Reconnect the power cable to the scanner, and then press the Power button to turn on the scanner. See also Check the cables reset the scanner If you receive an error message similar to Scanner initialization failed or Scanner not found when trying to use the scanner, you should reset the scanner. To reset the scanner, follow these steps: 1. [. . . ] If you would like to extend or upgrade the product's warranty, please contact your point of purchase or see the HP Care Pack Services at www. If you already purchased an HP Care Pack Service, please check the support conditions in your contract. Where to get additional information There are several sources of information that describe using the scanner and the scanning software. hP Scanjet 3000 driver help The HP Scanjet 3000 Scanner Driver Help explains how to use HP Scanjet 3000 scanner driver features such as removing color and changing basic scanning settings. [. . . ]