User manual HP STORAGEWORKS 2500 DISK SYSTEM

[. . . ] HP StorageWorks 2500 Disk System user guide Part number: 5697-5922 First edition: November 2006 Legal and notice information © Copyright 2006 Hewlett-Packard Development Company, L. P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. [. . . ] · Event data--Date and time of the event, the host, event ID, name of the monitor, event number, event class, severity level, hardware path, and associated OS error log entry ID. · Description of Error--Narrative information indicating the component that experienced the event and the nature of the event. · Probable Cause / Recommended Action--The cause of the event and suggested steps toward a solution. This information should be the first step in troubleshooting. 2500 Disk System user guide 45 Example 1. Hardware event notification >------------ Event Monitoring Service Event Notification ------------< Notification Time: Thu Aug 17 17:36:29 2006 rxtest1 sent Event Monitor notification information: /storage/events/enclosures/gazemon/0_3_1_0. 8. 0. 255. 5. 4. 0 is >= 1. Its current value is INFORMATION(1). Event data from monitor: Event Time. . . . . . . . . . : Thu Aug 17 17:36:29 2006 Severity. . . . . . . . . . . . : INFORMATION Monitor. . . . . . . . . . . . . : gazemon Event #. . . . . . . . . . . . . : 112 System. . . . . . . . . . . . . . : rxtest1. india. hp. com Summary: Enclosure at hardware path 0/3/1/0. 8. 0. 255. 5. 4. 0 : Hot Plugs Removed / Inserted Description of Error: Disk Drive 2 is missing. Probable Cause / Recommended Action: Install Number Disk drive or blank. Additional Event Data: System IP Address. . . : 15. 70. 197. 15 Event Id. . . . . . . . . . . . : 0x44e45bc500000000 Monitor Version. . . . . : B. 01. 00 Event Class. . . . . . . . . : I/O 46 Troubleshooting Client Configuration File. . . . . . . . . . . : /var/stm/config/tools/monitor/default_gazemon. clcfg Client Configuration File Version. . . : A. 01. 01 Qualification criteria met. Number of events. . : 1 Associated OS error log entry id(s): None Additional System Data: System Model Number. . . . . . . . . . . . . : ia64 hp server rx2600 EMS Version. . . . . . . . . . . . . . . . . . . . . : A. 04. 20 STM Version. . . . . . . . . . . . . . . . . . . . . : C. 53. 00 Latest information on this event: http://docs. hp. com/hpux/content/hardware/ems/gazemon. htm#112 v-v-v-v-v-v-v-v-v-v-v-v-v D E T A I L S v-v-v-v-v-v-v-v-v-v-v-v-v Component Data: Firmware Version. . . . . . . : 3BE6 Serial Number. . . . . . . . . . : 3ET0WYKT00007316EQTE Inquiry Product ID. . . . . : BF03654564 Inquiry Vendor ID. . . . . . : COMPAQ Product/Device Identification Information: Logger ID. . . . . . . . . : sdisk Product Identifier: JBOD Product Qualifier. : M5214 ENCLOSURE SCSI Target ID. . . . : 0x04 SCSI LUN. . . . . . . . . . : 0x00 >---------- End Event Monitoring Service Event Notification ----------< 2500 Disk System user guide 47 EMU error condition report The EMU constantly monitors enclosure operation and notifies the user of conditions that could affect operation. When an error condition is detected, the EMU: · · · · · Displays Er in the alphanumeric display Generates an audible alarm (if enabled) Updates the visual indicators Generates a condition report Reports the condition to the HP-UX application software Severity levels DS2500 error conditions are grouped into one of four severity types: · Unrecoverable--This category is the most severe condition. It occurs when one or more enclosure components have failed and some enclosure functions are disabled. HP recommends implementing corrective action immediately for an unrecoverable condition. · Critical--Occurs when one or more enclosure components have failed or are operating outside of their specification, and normal operation of at least one component is impossible. HP recommends prompt corrective action to prevent system degradation. · Noncritical--Occurs when one or more enclosure components have failed or are operating outside of their specifications, but normal operation of the enclosure is possible. Additional errors, however, could affect the ability of the devices to operate correctly. · Information--Advises you that a condition exists that could become an error and require corrective action. In effect, an information condition provides an early warning, which enables you to prepare to implement corrective action before a component fails. Error condition reports NOTE: An error always generates a condition report. However, condition reports may also be generated for circumstances other than errors. The EMU stores each condition report in an error queue for at least 15 seconds after the error is reported. This ensures that all errors are displayed in the event of multiple or recurring errors. The complete report is stored in the error queue. When you correct the error, the condition report is removed from the queue. You can the use the EMU push buttons to display the condition report in the alphanumeric display. [. . . ] Transceiver 04 Figure 37 Transceiver element numbers Table 27 Transceiver error conditions Error condition code 0. F. en. 01 0. F. en. 02 0. F. en. 03 0. F. en. 04 0. F. en. 05 Severity Description Actions Critical Critical Critical Critical Critical Transceiver en is incompatible with the I/O module. Transceiver en can not detect a data signal. Fibre Channel DS2500 bus fault involving transceiver en The EMU detects that transceiver en has been removed. An invalid Fibre Channel character was detected in the incoming data stream on transceiver en. Contact your HP-authorized service representative. Install a new transceiver. [. . . ]