User manual HP STORAGEWORKS 3000 RAID ARRAY

[. . . ] Compaq StorageWorksTM Command Console V2. 2 for the RAID Array 3000 (Pedestal and Rack Mount Models) User's Guide Third Edition (January 2001) Part Number AA-RBF2C-TE Compaq Computer Corporation Compaq Confidential ­ Need to Know Required Writer: Bob Young Project: Command Console V2. 2 for the RAID Array 3000 (Pedestal and Rack Mount Models) User's Guide Comments: Part Number: AA-RBF2C-TE File Name: a-frnt. doc Last Saved On: 12/4/00 12:08 PM © 2001 Compaq Computer Corporation. COMPAQ, the Compaq logo and StorageWorks Registered with the U. S. Microsoft, MS-DOS, Windows, and Windows NT are trademarks of Microsoft Corporation. All other product names mentioned herein may be trademarks of their respective companies. [. . . ] Before you can connect to your storage subsystem over the SCSI bus, at least one virtual disk must be configured for each host port. To create the virtual disks you must use a serial connection to the subsystem. The procedure to create the virtual disks is summarized as follows: s Establish a serial connection to your RAID using the Establishing a Serial Connection, Dual Controller procedure provided in this User's Guide. Create a virtual disk for each host port. See " Creating a Virtual Disk. " Reboot your system. Start the disk administrator, create the partitions and assign drive letters for the two virtual disks. s s s For a dual-controller configuration, to connect over the SCSI bus proceed as follows: 1. Open the HSZ22 Storage window (Start|Programs|Command Console|HSZ22 Storage window). When the Connection Dialog box appears, select the SCSI option. Compaq Confidential ­ Need to Know Required Writer: Bob Young Project: Command Console V2. 2 for the RAID Array 3000 (Pedestal and Rack Mount Models) User's Guide Comments: Part Number: AA-RBF2C-TE File Name: d-ch3 Using Command Console. doc Last Saved On: 12/5/00 10:20 AM Using Command Console 3-11 3. When the HSZ22 Management: Local SCSI Connection dialog box appears, select a drive, then click OK (Figure 3­ 8). (In this example we have selected drive PhysicalDrive0 for the first controller, Serial Number 1163. ) Figure 3-8. HSZ22 Management: Local SCSI connection dialog box, dual controller 4. When the second HSZ22 Management: Local SCSI Connection dialog box appears (Figure 3­ 9), select a drive for the redundant controller. (In this example we have selected drive PhysicalDrive1 for the redundant controller, Serial Number 1114. ). Command Console will shortly connect to the RA3000 and display the Storage window. Figure 3-9. HSZ22 Local SCSI connection dialog box for redundant controller Compaq Confidential ­ Need to Know Required Writer: Bob Young Project: Command Console V2. 2 for the RAID Array 3000 (Pedestal and Rack Mount Models) User's Guide Comments: Part Number: AA-RBF2C-TE File Name: d-ch3 Using Command Console. doc Last Saved On: 12/5/00 10:20 AM 3-12 Command Console V2. 2 for the RAID Array 3000 (Pedestal and Rack Mount Models) User's Guide NOTE: If your agent system has only one SCSI port, you can still establish a SCSI connection with your dual controllers. For more information, refer to the Hardware User's Guide for your operating system and platform. Connecting Over a Network To communicate with your storage subsystem over a network, two software applications are required: Command Console client and Command Console agent. Client is the Graphical User Interface (GUI), which installs and runs a Windows NT 4. 0 SP4 or Windows 2000 system (minimum level). Agent installs and runs unseen in the background on the storage subsystem's host computer, running Windows NT 4. 0 SP6a or Windows 2000 SP1 (minimum levels. ) Client must be installed before agent. Together the two provide the software link required for communication over a network. The installation of agent is covered in the Getting Started RAID Array 3000 Installation Guide for your operating system and platform. Also refer to online help. The basic steps for connecting and communicating over a network: s s Install and configure Agent on the storage subsystem's host computer. Check that you have at least one virtual disk created on your storage subsystem. [. . . ] Firmware Update dialog box General Troubleshooting Guidelines Before contacting Compaq Technical Support, review the following information and the latest command console release notes to determine if you have a problem that you can easily correct. Also, keep in mind that system performance characteristic such as scan and initialization times directly relate to the capacity of you storage subsystem. If you are using client over a network, response times are related to network speed and load. Initializing Virtual Disks The initialization time for a virtual disk is dependent on the number of members in the virtual disk and the size of the virtual disk. The virtual disk is not available for I/O during initialization. Error Displayed but Current Status Good If you notice that an error is displayed in client but the current subsystem status is good, an error may have occurred in the past with a subsequent break in the communications between client and the controller. [. . . ]