User manual HP SURESTORE 10/100 TAPE LIBRARY

[. . . ] hp surestore tape library 2/20, 4/40, 6/60, 8/80, and 10/100 series user's guide hp surestore tape library user guide 2/20, 4/40, 6/60, 8/80, and 10/100 series Product Number: C9521-90002 Edition 5 June 2002 © 2002 Hewlett-Packard Company Notice This document contains information that is protected by copyright. No part of this document may be photocopied, reproduced, or translated into another language. The information contained in this document is subject to change without notice. WARNING Warnings call attention to a procedure or practice that could result in personal injury if not correctly performed. Do not proceed until you fully understand and meet the required conditions. Typographical Conventions and Terms Bold: [Bold]: Computer: Menu choices and screens on the library. [. . . ] Contact your service representative. Drive not on Fibre Channel Drive(s) are detected by library controller, but are not detected by any of the Fibre Channel controllers. 122 Understanding Error States Chapter 4 Table 18 Library Status Magazine/Mailslot Magazine(s) missing Incompatible magazine(s) Mailslot open Partial Availability Conditions Cause Solution Library could not detect all the magazines. The magazine is incompatible with the drive type. The library robotics will not move until the mailslot is closed. Ensure that all magazines are present and correctly installed. (See Figure 37 on page 82. ) Ensure that you use the correct magazine for your drive type. Ensure that the mailslot drawer is closed. Chapter 4 Cards RMC not present Library could not detect the remote management card. Library could not detect the library slave controller cards. Note: Slave controller cards are required in all but the lowest level of the library. Power cycle the library. Verify that there is a slave card present in all but the lowest level of the library. Verify that the cards are properly seated. Contact your service representative. Slave card not present Remote management card failed Remote management card failed power-up test. Chapter 4 Understanding Error States 123 Table 18 Library Status Slave card failed Partial Availability Conditions Cause Library slave controller card failed power-up test. Note: Slave controller cards are required in all but the lowest level of the library. Solution Verify that a slave card is present in all but the lowest level of the library. Verify that the cards are properly seated. Verify that proper SCSI terminators and/or tape drives are attached to the Fibre Channel controller. Verify that there are no bent pins on the controller. Contact your service representative. Fibre Channel controller failed Fibre Channel controller failed power-up test. (Usually due to problems on the SCSI bus, such as an LVDS drive or terminator on an HVDS bus, etc. ) Front Panel Front panel not present Front panel failed Library could not detect the front panel display. Front panel display failed power-up test. Power cycle the library. Power cycle the library Contact your service representative. Miscellaneous Date and time not set Door open The date and time is not set on the front panel One or more tape doors are open. The library robotics will not move until the door is closed. Set the date and time. (See Setting the Date and Time on page 108. ) Ensure that doors are closed. 124 Understanding Error States Chapter 4 Table 18 Library Status Power supply fault Partial Availability Conditions Cause Library detected one or more redundant power supplies in a failed condition. Solution Determine which power supply has failed. (See Table 26 on page 139 for LED status information. ) Contact your service representative to replace the power supply. (See Upgrading Firmware on page 176. ) Chapter 4 Library fan failure A library card cage fan has failed. Upgrade library firmware A library component has firmware that is different from the rest of the library. [. . . ] Low Voltage Differential SCSI LEDs library LTO LVDS Glossary Glossary 223 M MAC Address magazine magazine access mailslot move Media access control address - a unique hardware-based address that identifies each node on a network. A slotted container that resides in the tape drawers that provides individual slots for five tape cartridges. A process of loading or unloading tapes that involves opening a tape drawer and exchanging one or more magazines. A process of loading or unloading tapes that allows the user to access either 1 slot, 1 magazine, or 2 magazines. [. . . ]