User manual HP SURESTORE HVD10 DISK SYSTEM SURESTORE E DISK SYSTEM HVD10 USER AND SERVICE GUIDE - A5616-90901

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Disk modules require careful handling and ESD precautions. $ % & ' )LJXUH 'LVN EH]HO KDQGOH FDP ODWFK IUDPH VWDQGRIIV ( FLUFXLW ERDUG ) LQVHUWLRQ JXLGH * FDSDFLW\ ODEHO 7KH SODVWLF SDUWV RI WKH GLVN PRGXOH DUH VDIH WR WRXFK %H]HO KDQGOH $ LQ )LJXUH  &DP ODWFK % , QVHUWLRQ JXLGH ) 22 &RPSRQHQWV 0HWDO VWDQGRIIV ' SURWHFW H[SRVHG FLUFXLWV DJDLQVW GDPDJH ZKHQ WKH GLVN PRGXOH LV ODLG FLUFXLWVLGH GRZQ RQ D IODW VXUIDFH 7KH LQLWLDO RSWLRQV IRU WKLV SURGXFW UDQJH IURP *E\WH WR *E\WH . 530 KDUG GLVN GULYHV DQG RQ +3 D 0E\WH VROLG VWDWH GLVN $ ODEHO * RQ WKH GLVN PRGXOH VKRZV WKH VWRUDJH FDSDFLW\ DQG URWDWLRQDO VSHHG RI WKH LQVWDOOHG GLVN 2EWDLQ LQIRUPDWLRQ DERXW WKH ODWHVW GLVN RSWLRQV IURP DQ +3 VDOHV UHSUHVHQWDWLYH Product Description %XV &RQWURO &DUG 7KH %XV &RQWURO &DUG %&& VKRZQ LQ )LJXUH LV DQ HOHFWULFDO DVVHPEO\ LQ DQ RSHQ PHWDO WUD\ 7KH FDUG SOXJV LQWR WKH WRS RU ERWWRP KRUL]RQWDO VORW LQ WKH EDFN RI WKH GLVN V\VWHP 7KH ERWWRP VORW LV WKH IDFWRU\ GHIDXOW 7KH %&& SURYLGHV WKH SDWK IURP GXDO +9' KRVW FRQQHFWLRQV WR 6( EXVHV LQVLGH WKH GLVN V\VWHP Caution Touching exposed circuits can discharge electricity and disable the card. 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[. . . ] SURPSW DQG DJDLQ DW WKH '8, SURPSW 5HVWRUH WKH GLVN WR XVH E\ W\SLQJ YVRSHQ SK\VLFDO YROXPH QXPEHU! Troubleshooting 9LHZ 'LVN 6WDWXV 105 Isolating Faults 7DEOH OLVWV WKH SUREDEOH FDXVHV DQG VROXWLRQV IRU SUREOHPV \RX PD\ GHWHFW RQ WKH GLVN V\VWHP :KHQ PRUH WKDQ RQH SUREOHP GHVFULEHV \RXU VLWXDWLRQ LQYHVWLJDWH WKH ILUVW VROXWLRQ WKDW DSSOLHV 7KH WDEOH OLVWV WKH PRVW EDVLF SUREOHPV ILUVW DQG H[FOXGHV WKHP IURP VXEVHTXHQW SUREOHP GHVFULSWLRQV 7DEOH 7URXEOHVKRRWLQJ 7DEOH LED State System power LED and power supply LED are off Probable Cause/Solution Power cord is not plugged in. AC breaker is tripped or AC power source has failed. Replace. Problem Description Disk system fails to power on when installed System power A faulty component is causing power supplies to turn off. Remove LED is off; all components and reinsert one at a time, starting with the power power supply supplies, until the faulty component is isolated. LED is amber Alarm sounds at startup System fault LED is on System fault An incompatible BCC is installed in the second slot. LED and BCC DIP switch settings on secondary BCC are incompatible with fault LED flash the primary BCC. Power supply LED is off Fan LED is amber Power supply LED is amber A redundant power supply is present but not connected to AC. The PDU/PDRU or primary power source for the (redundant) power supply has failed. If the fan is not redundant, shut down the disk system. If the power supply is not redundant, shut down the disk system. An incompatible or defective component caused a temporary fault. Unplug the power cord and wait for the LED to turn off. If the fault persists, replace the power supply. 106 , VRODWLQJ )DXOWV 7DEOH 7URXEOHVKRRWLQJ 7DEOH FRQWG LED State BCC and system fault LEDs flash Disk module LED is on or off Probable Cause/Solution Internal or external DIP switches on the new BCC do not match the DIP switch settings on the installed BCC. Use diagnostic utilities (STM or Sysdiag) to determine disk status. Depending on the results, monitor or replace disk module. If the all disks on the bus have this problem, the cable is faulty. If all disks in the disk system have this problem, the BCC is faulty. The disk system is connected in an invalid configuration. Reconnect in a valid configuration (see chapter 3). Troubleshoot the HBA. Problem Description Alarm sounds when BCC is inserted EMS reports critical errors IOSCAN (HP- On or off UX) lists disk as NO_HW, or Mapper or DSTAT ALL (MPE/iX) lists no device type SCSI cable is Bus active connected but LED is off corresponding LED is off Troubleshooting , VRODWLQJ )DXOWV 107 108 , VRODWLQJ )DXOWV Removal and Replacement 5 REMOVAL AND REPLACEMENT Disk Module Bus Control Card Fan Power Supply Disk System Door Top Cover (HP-Qualified Only) Backplane/Mezzanine (HP-Qualified Only) Caution Do not remove fillers or hot-pluggable components until you are ready to install the replacement parts. An empty slot will cause uneven cooling and eventual overheating. 109 Disk Module $GG RU UHSODFH GLVN PRGXOHV WR LQFUHDVH VWRUDJH FDSDFLW\ RU HOLPLQDWH IDXOWV 6HH FKDSWHU IRU WURXEOHVKRRWLQJ SURFHGXUHV 'LVN PRGXOHV PXVW EH 8OWUD 6&6, /9'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emoval and Replacement 7R 5HPRYH D 'LVN 0RGXOH RU )LOOHU Caution To prevent damage from static electricity, follow standard ESD procedures and avoid touching exposed circuitry. Do not remove a disk module or filler from an operating product until you have the replacement part and are ready to install it. [. . . ] 1* 9-Gbyte 10K rpm LVD disk modules, qty. 4 9-Gbyte 10K rpm LVD disk modules, qty. 8 9-Gbyte 10K rpm LVD disk modules, qty. 10 18-Gbyte 10K rpm LVD disk modules, qty. [. . . ]