User manual HP VECTRA VE 5/XXX 3

[. . . ] User's Guide HP Vectra VE Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard. [. . . ] Use the and arrow keys to scroll through the items on the general help screen. 3 English 45 3 The HP Setup Program Using the Setup Program HP Setup Program 3 46 English 4 Troubleshooting Your PC This chapter can help you solve problems that you may encounter when using your PC. If you are unable to solve your problem after following the advice in this chapter, refer to "Hewlett Packard Support and Information Services" on page 67. Troubleshooting 4 4 Troubleshooting Your PC HP Summary Screen HP Summary Screen The HP Summary Screen provides information about your PC's current configuration. To view the Summary Screen, press just after your PC is switched on and while the Vectra Logo appears during the Poweron-Self-Test (POST). Refer also to "The HP Summary Screen", on page 42. If Your PC Does Not Start At All If your PC does not start at all it is possible that the power supply is in `safe-protection mode'. To reset the power supply, remove the power cord from the PC for at least 60 seconds, then plug it in again and switch on the PC. If Your PC Does Not Start Properly Use this section if your PC does not start properly when you turn it on, and you experience one of the following symptoms: · · · Your PC's display is blank and there are no error messages. You cannot change any values in the Setup program. A POST error message is displayed. Display is Blank and There Are No Error Messages If your display is blank and there are no error messages when you turn on your PC, follow this procedure: 1 Check external items. Troubleshooting 48 English 4 4 Troubleshooting Your PC If Your PC Does Not Start Properly Check External Items Be sure the following external items are functioning properly: · · · · Check that the computer and display are turned on. (The power light should be illuminated. ) Check the display's contrast and brightness settings. Make sure that all cables and power cords are firmly plugged in. Make sure the power outlet is working. Check Internal Items If the PC still does not start properly, follow this procedure to check the internal items: 1 Turn off the display, the computer, and all external devices. 2 Unplug all power cords and cables, noting their positions. Disconnect the PC from any telecommunications network. 4 Check the following items: Action Check all internal cables. Check that the processor is correctly installed. Check that the processor speed switches have been set correctly. Check that the memory modules are correctly installed. Check that accessory boards are firmly seated in their slots. Verify that any switches and jumpers on the accessory boards are properly set. Check that the switches on the system board are properly set. Reference Ensure they are correctly attached and firmly in place. Refer to "Installing an Upgrade/Overdrive Processor" on page 32. [. . . ] Export Administration regulations or other applicable regulation. Use, duplication, or disclosure by the U. S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause in DFARS 252. 227-7013. Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U. S. A. [. . . ]