User manual INTELBRAS CORP 16000 PABX

[. . . ] Corp 16000 Version 02/04 Dear User Intelbras Corp 16000 was developed with a maximum capacity of 16 lines and 64 extensions offering many facilities for your daily office telecommunication requirements while optimizing the use of the CSP technology ( control stored program ). The CORP 16000 can be used in either decadic or tone signaling. This manual will guide you through the various operations of your PABX. We therefore highly recommend that you read this manual carefully before attempting to use your equipment. We appreciate your comments about this manual and we kindly request you to assist us in improving the quality of the information provided herein. Documentation dept Intelbras S/A document@intelbras. com. br Fax: 0 xx 48 3281 9505 This material includes a operation and programming manual 1 1 EXTENSIONS OPERATION 1. 1 ANSWERING CALLS All incoming will be answered by the extension programmed as operator ( attendant). If the call is not answered within the programme dtime, it will be forwarded to another extension set as overflow attendant. [. . . ] If the extension is busy or unavailable, the call will be forwarded to the following extension as per the order. 2. Hierarchic Calls are always diverted to the first available extension of the group as per the order. If the extension does not answer the call is forwarded to the next available extension and so forth. If all extensions are busy the call is out on hold until the first extensionis free. 3. Multiple Ring Incoming call will ring on all extensions. Internal transferred calls will also follow the same order of the hierarchic order. If this group receives a direct or transferred call and all the extensions are busy, the call is transferred, to the first extension of the group. 19 2. 4. 1 To Program a Group (1 - distributor; 2 hierarchic ; 3 multiple ring ). Once in programming mode, do the following :     + GROUP N - 1 to 8 tone or confirmation prompt. + N OF RINGS - 3 to 7 + TYPE OF GROUP - 1 to 3, wait for 2. 4. 1. 1. 1. 1. 1. 1. 1 To include na extension + GROUP N - 1 to 8 + + GROUP N - 1 to 8 + + EXTENSION N, wait for tone or confirmation prompt. + EXTENSION N, wait for tone or confirmation prompt To exclude na extension To cancel + GROUP N - 1 to 8, wait for tone or confirmation prompt. Factory setting : no group programmed. 2. 5 FUNCTIONS TIMING 2. 5. 1 Time of Flash Once in programming mode, do the following :  + TIME - 1 to 9 (100 to 900 ms), wait for tone or confirmation prompt. . Factory setting : 200 ms. 2. 5. 2 Number of Rings for Alarm Once in programming mode, do the following :  + RINGS - 3 to 7, wait for tone or confirmation prompt. Factory setting : 5 rings. 2. 5. 3 Number of rings for recall Once in programming mode, do the following :  + RINGS - 3 to 7, wait for tone or confirmation prompt. Factory setting : 3 rings. Captulo II 20 2. 5. 4 Time for External Activation 1 Once in programming mode, do the following :  + TIME - 00 to 20 seconds, wait for tone or confirmation prompt. Factory setting : 4 seconds. 2. 5. 5 Time for External Activation 2 Once in programming mode, do the following :  + TIME - 00 to 20 seconds, wait for tone or confirmation prompt. Important: - This is the maximum command time of the external activation; - Set the time to 00, if you want to leave the commad time open; - The command can be disactivated before the programmed time by pressing akey or flash. Factory setting : 4 seconds. 2. 5. 6 Number of attempts for external recall Once in programming mode, do the following :  + ATTEMPTS - 1 to 9, wait for tone or confirmation prompt. Factory setting : 9 attempts. 2. 5. 7 Time between attempts Once in programming mode, do the following :  + TIME - 1 to 9 minutes, wait for tone or confirmation prompt. Factory setting: 1 minute. 2. 5. 8 Activation Time for Doorphone 1 Once in programming mode, do the following :  + TIME - 1 to 5 seconds, wait for tone or confirmation prompt. . Factory setting : 1 second. 2. 5. 9 Activation Time for Doorphone 2 Once in programming mode, do the following :  + TIME - 1 to 5 seconds, wait for tone or confirmation prompt. Factory setting : 1 second. 21 2. 5. 10 Time to intiate Call Report Line : 01 to 16; 99 for all the lines. Once in programming mode, do the following :  + LINE + + TIME - 05 to 45 seconds, wait for tone or confirmation prompt. Factory setting : 7 seconds. 2. 6 CANCEL CONFIGURATIONS From the main extension ( programmer) you can cancel some of your PABX configurations such as : 2. 6. 1 Extension Password Once in programming mode, do the following :  + EXTENSION N, wait for tone or confirmation prompt. 2. 6. 2 Follow Me Once in programming mode, do the following :  + EXTENSION N , wait for tone or confirmation prompt. 2. 6. 3 DND ( Do Not Disturb ) Once in programming mode, do the following :  + EXTENSION N , wait for tone or confirmation prompt. 2. 6. 4 Toll Restriction Once in programming mode, do the following :  + EXTENSION N , wait for tone or confirmation prompt. 2. 6. 5 Password, Follow me, DND and Toll Restriction (all at the same time) Once in programming mode, do the following :  + EXTENSION N , wait for tone or confirmation prompt. Captulo II 22 2. 6. 6 Extension TI Once in programming mode, do the following :  + EXTENSION N, wait for tone or confirmation prompt. 2. 6. 7 Hotline without Delay Once in programming mode, do the following :  + EXTENSION N, wait for tone or confirmation prompt 2. 6. 8 Extension Password for Voice Mail Once in programming mode, do the following :  + EXTENSION N, wait for tone or confirmation prompt 2. 7 CONFERENCE CALL Once in programming mode, do the following : Activate conferencing   , wait for tone or confirmation prompt. Disactivate , wait for tone or confirmation prompt. Example: to anable all extensions for call conference, from the mainextension press 261 . Factory setting : call conference activated. 2. 8 TRANSFERRED CALLS RETURN You can set your PABX to retrun transferred calls that are not answered. . Once in programming mode, do the following : To activate   , wait for tone or confirmation prompt. To disactivate , wait for tone or confirmation prompt. Example: to avoid having transferred calls return to the originating extension, press 270. Factory setting : call return activated. 23 2. 9 ACCESSING CSP FACILITIES AND CALL TRANSFER TO OTHER PABX Once in programming mode, do the following : Activating access   , wait for tone or confirmation prompt. Disactivating access , wait for tone or confirmation prompt. Factory setting : access disabled. 2. 10 HOLIDAYS You can set up to 16 different holidays for various facilities such as auto-nightmode, auto-activation et alarm. Once in programming mode, do the following :  or confirmation prompt. + DAY - 01 to 31 + MONTH - 01 to 12 (corresponding to each holiday), wait for tone Example: to program holiday on 1 may, press 152 + 01 + 05. disactivate  , wait for tone or confirmation prompt. Important: - When disactivating the feature all previous configurations will be lost; - Week-ends don't have to be included unless a public holiday coincides with a Saturday when carrying out 2. 10. 1 . Factory setting : no holiday programmed. 2. 10. 1 Programming time of week-end You can set the time when week end starts. Useful when companies work half day on Saturday.  + HOUR and MINUTE, wait for tone or confirmation prompt. Example: you want Saturday to start at 12:00, press 17 + 1200. Factory setting : all Saturdays set as holiday. Captulo II 24 2. 11 AUTO-NIGHTMODE You can set your PABX to enter and exit nightmode at regular hours automatically. You must set the hours and select auto-nightmode for everyday or weekdays. Once in programming mode, do the following : Time to exit       + HOUR and MINUTE, wait for tone or confirmation prompt. + HOUR and MINUTE, wait for tone or confirmation prompt. Time to enter Disactivate auto-nightmode and all schedule , wait for tone or confirmation prompt. Programming the type of attendance Auto-nightmode - everyday , wait for tone or confirmation prompt. Auto-nightmode - wekdays , wait for tone or confirmation prompt. Disactivate auto-nightmode , wait for tone or confirmation prompt. Important: - 1st hour of the day puts the PABX off the state of auto-nightmode; - you can set up to 24 different times to be programmed as per the order of activation; - hour and minute should bear two digits, the hour should be between 00 and 23. [. . . ] If generated by an external device, the extension or external number receive a beep sequence or message prompt (DISA board required). 60 Up to two interfaces per PABX with independant commands can be installed. For proper operation of the emergency call, you should follow the steps in item 3. 5. To install : - Connect the first interface to CN30 (emergency call 1) and the second interface to CN31. The key contacts, usually opened, must be connected to SalmA and SalmB of the interface for auto-activation ITA 700. 4. 3. 6 Auto-attendant The DISA board or auto-attendant allow the caller to directly access the extensions without going through the operator, see item 3. 3. 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