User manual INTER-TEL 8520

[. . . ] Model 8520 User Guide QUICK REFERENCE GUIDE TO FREQUENTLY-USED FEATURES These are the basic instructions for the most frequently-used telephone and voice mail features for Inter-Tel endpoints. For detailed information about these and other features, refer to the complete instructions in the appropriate user guide. PLACING AN INTERCOM CALL 1. If your call goes through handsfree to the called endpoint's speaker, speak after you hear a double tone. If you hear continuous ringing, wait for the call to be answered. PLACING AN OUTSIDE CALL OUTGOING or dial the Outgoing Call feature code (the default feature code is 8 ). [. . . ] Your trainer or system administrator will give you a list of reminder messages for your system. For convenience, you should update the following default list. DEFAULT MESSAGE 01 02 03 04 05 06 07 08 09 10 MEETING STAFF MEETING SALES MEETING CANCEL MEETING APPOINTMENT PLACE CALL CALL CLIENT CALL CUSTOMER CALL HOME CALL CORPORATE NEW MESSAGE 11 12 13 14 15 16 17 18 19 20 DEFAULT MESSAGE CALL ENGINEERING CALL MARKETING CALL ACCOUNTING CANCEL DND CANCEL CALL FWD TAKE MEDICATION MAKE RESERVATION REVIEW SCHEDULE LUNCH REMINDER NEW MESSAGE To request a reminder message: 1. With the handset in the cradle, dial 3 0 5 . EITHER, Dial the desired two-digit number for the message that you want. OR, Press or to scroll through the messages. While the desired message is displayed, press # . Enter the time you wish to receive the message in hours and minutes. If you dial three digits, such as 900 for 9:00, press # . If your system is set for 24-hour format, you must enter the time appropriately (e. g. , 1400 = 2:00PM). If your system is set for 12-hour display format, press 1 for AM or 2 for PM. To cancel all reminder message requests before they signal you: With the handset in the cradle, dial 3 0 6 . To clear a received reminder message: With the handset in the cradle, press . 44 Inter-Tel® Model 8520 User Guide Moving On SECTION CONTENTS PAGE Introduction . 49 Changing the Voice Mail Message Envelope. 50 Changing the Call Screening Transfer Method . 60 Performing a "Hookflash" During a Call . 61 Programming Direct Station Selection Buttons . 62 Programming Secondary Extension Buttons . 72 MOVING ON Inter-Tel® Model 8520 User Guide 45 INTRODUCTION Now that you've mastered the basics, it's time to move on to the advanced features. In this section, you'll learn how to program your endpoint, use directories, access your mailbox remotely, and perform various other functions. SETTING ENDPOINT PREFERENCES Your endpoint is automatically set to specific defaults. You can, however, configure many of these settings at any time. Customizable features on your endpoint include changing volume levels, enabling background music, selecting a ring tone, and others. Changing Volume Levels The telephone system has eight volume settings: handset intercom, handset outside call, speakerphone intercom, speakerphone outside call, background music, ringing, handset intercom dial tone, and speakerphone intercom dial tone. NOTE: To change each of these levels, you must be using that feature. [. . . ] If your system's voice prompts do not include the option to "say" a command, then ASR is not enabled. See page 10 for additional guidelines for using ASR. Sometimes I experience audio problems on my endpoint such as echo, distorted sound, or choppiness. The system has an audio diagnostics feature that users can access to diagnose audio problems. [. . . ]