User manual ITS TELECOM MUSICTEL-NET PLUS INSTALLATION RELEASE 2.4

[. . . ] MusicTel-Net MusicTel-Net + Installation and Programming Manual Release 2. 4 May 2005 NOTICE This publication refers to the MUSICTEL-NET and MUSICTEL-NET+. Music on Hold systems, version 2 Additional copies of this manual may be obtained from ITS Ltd. Reproduction of this manual or parts thereof without written permission from ITS is strictly prohibited. reserves the right to modify the hardware and software described herein without prior notice. [. . . ] When applicable, specific MusicTel-Net+ features are detailed. NOTE Please read this manual before the installation, programming and operation of the MusicTel-Net. 1. 2. 1. 2. 1. System Description General Description MusicTel-Net is a unique Music and Messaging on Hold solution that can be controlled via the LAN. It can be remotely programmed through IP connectivity and can hold one MP3 music/messaging file. The MusicTel-Net offers up to 15 minutes of recording space. NOTE The MusicTel-Net+ is able to store up to 10 MP3 files. It provides up to 30 minutes of recording time. MusicTel-Net Utility Program is used for configuring and maintaining the MusicTel-Net device. The user-friendly Music-Net application is capable of uploading MP3 file to and downloading it from the MusicTel-Net device. NOTE The Music-Net+ Utility Program is used for configuring and maintaining the MusicTel-Net+ device. MusicTel-Net/Net+ Installation and Operation Manual 1-1 Introduction Music-Net provides user adjustments of the volume level, flash memory usage statistics and comments for downloaded MP3 file. It can perform full maintenance of the MusicTel-Net configuration information, using an IP connection. Main Features Remotely programmable over IP Capacity of 1 MP3 music/messaging files provides: · · 15 minutes of MP3 files (when using the recommended format) 2 Audio outputs (one for an 600 and one for an 8 connection) Programmable via Network or RS-232 connection. 1. 2. 2. Physical Description The MusicTel-Net (see Figure 1-1) has been designed to fit in the same housing as the rest of the Music family of products. Figure 1-1: Front View MusicTel-Net/Net+ Installation and Operation Manual 1-2 Introduction The MusicTel-Net indicators are displayed in Figure 1-2. Figure 1-2: Indicators Indicator Power Playback TxD/RxD LAN Link Color Green Red Yellow Green Function Indicates that the power is on Indicates that information is played back to a caller Indicates that the MusicTel-Net is in data transfer/receive mode Indicates that the MusicTel-Net is connected to and accessed via the LAN The MusicTel-Net connectors are displayed in Figure 1-3. Figure 1-3: Side View ­ Connectors Connector 9V DC RS-232 Ethernet Output ­ 8 Output ­ 600 Function Connection of Power Supply Connection to PC's COM Port Network connection Connection to the PBX or Audio equipment (see note) Connection to the PBX (see note) MusicTel-Net/Net+ Installation and Operation Manual 1-3 Introduction NOTE The MusicTel-Net can only be connected to one PBX at a time, but at the same time, the 8 connector can be used for Audio Output. The Audio output connector is Mono only. 1. 2. 3. 1. 2. 3. 1. Technical Data Programming Cable Specification The MusicTel-Net comes with a special programming cable. This cable is described in Figure 1-4. Figure 1-4: Programming Cable 1. 2. 3. 2. Network Cable Specification The MusicTel-Net comes with a network cable. This cable is described in Figure 1-5. Figure 1-5: Network Cable MusicTel-Net/Net+ Installation and Operation Manual 1-4 Introduction 1. 2. 3. 3. Music-Net Hardware and Software Requirements The PC on which the Music-Net application is installed should have the following hardware and software: Pentium III or higher 64 MB RAM Ethernet adapter 50 MB free hard disk space Sound card (Recommended) Windows operating system: Windows 98, Windows 2000 Pro, Windows XP Home/Pro edition. MusicTel-Net/Net+ Installation and Operation Manual 1-5 Introduction 1. 3. Workflow Figure 1-6 displays a schematic overview of a basic installation of MusicTel-Net. Unpack Unit Install PC Software Connect RS-232 Cable Launch PC Software Select Communication Com Port Set Network Configuration Prepare MP3 File Add MP3 File Figure 1-6: MusicTel-Net Quick Installation Flow MusicTel-Net/Net+ Installation and Operation Manual 1-6 Installation Chapter 2: Installation 2. 1. Unpacking The following table details the contents of the MusicTel-Net package. NOTE Should the package be damaged or items from the packing list be missing, contact your distributor directly. No. Install the MusicTel-Net utility program on the PC. To install the MusicTel-Net utility program on the PC: 1. Insert the CD in the Drive (Auto-Play CD). Run the MusicTel-Net utility installation program (SETUP. EXE). Connect MusicTel-Net via its RS-232 socket to the COM port of the PC. Connect the Power Supply to MusicTel-Net. Run the Music-Net program from Start/Programs/Music-Net. When Communication Selection screen appears (Figure 2-2), select the Com Port radio button and select relevant Com port for the local connection (make sure that you have chosen the correct COM port). Figure 2-2: Communication Selection Screen 7. Fill in the IP address information (IP Address, Subnet Mask and Gateway IP Address) and click on the Set IP Address button. A confirmation message appears (Figure 2-3). MusicTel-Net/Net+ Installation and Operation Manual 2-3 Installation Figure 2-3: Communication Selection Screen NOTE To continue working offline click Cancel. 8. Music-Net main screen will open. NOTE If MusicTel-Net device is not connected, PC application will start in offline mode. Now the IP Address has been set. [. . . ] When connected via the network, the function is grayed out. MusicTel-Net/Net+ Installation and Operation Manual 3-8 MusicTel-Net Utility Program 3. 3. Checking the MusicTel-Net Device Status To view the current configuration of the MusicTel-Net, click on Refresh button. NOTE Music-Net creates refresh data from the MusicTel-Net device automatically at every startup. Verify that a relevant connection between the Music-Net and device is 3. 4. Uploading MP3 Files to MusicTel-Net Device NOTE Uploaded MP3 file should correspond to the following parameters: · Mode ­ Mono · Bandwidth ­ 22KHz. · Bit rate ­ 48kb · Maximum size ­ 4Mb Other formats could cause problems. To upload an MP3 file to the system: 1. The Add Audio File Screen appears (Figure 3-14). Figure 3-14: Add Audio File Screen 2. [. . . ]