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[. . . ] Kodak Digital ScienceTM
DVC323 Digital Video camera
Camera User's Guide
All rights are reserved. No section of this manual may be photocopied, reproduced, translated to another language, stored in a retrieval system, or transmitted in any form without the prior written consent of Eastman Kodak Company. The information contained in this manual is subject to change without notice. Eastman Kodak Company makes no warranty of any kind with regard to this written material. [. . . ] Frowning face and an error code--refer to the following table for a possible solution to the problem:
Error Description Code of Error -1 Camera Open Failure
Cause The camera is not connected.
Solution Check the camera connection to the USB port on your computer.
The camera driver is not Unplug the camera and re-install installed. Unplug the camera and re-install the DVC323 software. Contact your computer vendor for help.
5-2
Error Description Code of Error -2 Out of Memory
Cause The computer doesn't meet the minimum RAM requirements. There are too many applications running. Other
Solution Add RAM to your computer.
Close some software applications or application windows. Restart your computer and check for viruses. Run SCANDISK to check for corrupted files. If the camera was previously operating properly, unplug the camera and re-install the DVC323 software. Unplug the camera and re-install the DVC323 software.
-3
Unknown Error
The operating system and drivers are not properly configured. There is a hardware problem with the USB.
5
Troubleshooting
-4
OCX not Registered or Missing
The OCX is not registered or cannot be found.
5-3
Solving Camera Problems
If you are having problems with your camera, or are having trouble viewing images from your camera, refer to the information in the following table for possible solutions.
Problem LED blinks slowly Cause Computer does not detect the camera Solution Unplug the camera and plug it in again. Reboot the computer with the camera plugged in. Wrong USB driver software is installed on your computer USB port is not enabled Run the DVC 323 installer, which will tell you if you need a different version of the USB driver software on your computer. Refer to the manual for your specific computer. Enter the CMOS Setup for your computer immediately after a restart and make sure the USB port is enabled. Double-click on the System icon in the control panel. Click on the Device Manager tab and make sure "Universal Serial Bus Controller" is listed. the USB port is not enabled in the CMOS Setup. Refer to the manual for your specific computer.
USB port may be 1 conflicting with other interfaces. For example, an interrupt level conflict 2 with a sound, network, or graphics card.
3 If the controller is not listed,
4 If the controller is listed with a
!, there is a problem with the USB port. Select Properties to see what the problem is and then contact your computer vendor. LED never lights No power to USB port Refer to the manual for your specific computer. Enter the CMOS Setup for your computer immediately after a restart and make sure the USB port is enabled.
5-4
Problem LED stays lit
Cause Camera is not working properly
Solution Unplug the camera and then plug it in again. [. . . ] KODAK WILL NOT BE RESPONSIBLE FOR ANY SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE PURCHASE, USE, OR IMPROPER FUNCTIONING OF THIS EQUIPMENT REGARDLESS OF THE CAUSE. SUCH DAMAGES FOR WHICH KODAK WILL NOT BE RESPONSIBLE INCLUDE, BUT ARE NOT LIMITED TO, LOSS OF REVENUE OR PROFIT, DOWNTIME COSTS, LOSS OF USE OF THE EQUIPMENT, COST OF ANY SUBSTITUTE EQUIPMENT, FACILITIES OR SERVICES, OR CLAIMS OF YOUR CUSTOMERS FOR SUCH DAMAGES. Depending on your geographical location, some limitations and exclusions may not apply.
Warranty-2
Application Support
For application-specific support, contact your reseller, systems integrator, software manufacturer, or dealer.
How to Obtain Service
Visit us on the Internet at http://www. kodak. com Please refer to the Kodak Customer Support section in Chapter 6 of this user's guide for the support hotline designated to your location. When returning a DVC323 camera for repair, the unit shall be packed in its original packing materials. [. . . ]
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