User manual KURZWEIL TROUBLESHOOTING

[. . . ] We have also tested many software applications that do not handle sysex correctly, so for this reason we strongly recommend using one of the software programs that we have listed: PC PLATFORM: Shareware/Freeware: * Windows Media Player. You need to have version 5 or later of Media Player older versions will not work correctly. Windows Media Player can be downloaded at http://www. microsoft. com/windows/windowsmedia/en/Download/default. asp If you have not used Media Player before to control an external MIDI device, you may need to configure it. Go to the Control Panel (Start - Settings - Control Panel). [. . . ] If you send a file without sufficient space between segments, some segments will be missed. After the entire file has been transmitted, the PC2 display will still say "Segment M of N;" it will never read "done. " This might occur, for example, if you crank up the playback tempo too high. It could also happen if the MIDI interface is sending the data too slowly. However, if you send the file repeatedly, after two or three attempts all segments will get programmed, and the display will read "done. " INTERFACE AND SOFTWARE ISSUES * A variety of interfaces, including problems. However, many of the early sysex messages correctly. You should driver/extension for your interface, the newer USB interfaces work without drivers for USB interfaces did not handle make sure you have the most current especially in the case of USB interfaces. * A variety of interfaces and software don't work. In each case we've examined, the data was getting corrupted before it even got to the PC2. Certain interfaces work with some software but not with other software. Sometimes the interface or software needs to be configured a certain way before it will work. * In our MIDI files, each segment of data is split up into smaller packets. Without these packets, Media Player wouldn't work. However, the packets confuse some software, such as Cakewalk Pro Audio 8. 0 and Sonar. Note that, with or without packets, the MIDI file itself is in full compliance with the Standard MIDI File specification. RESOLVING VARIOUS INSTALLATION PROBLEMS * Firstly, using the recommended sequencer software (listed above) can solve many installation problems. Unfortunately, we have observed that many popular sequencers corrupt certain sysex events in Standard MIDI Files. * If the file begins transmitting, but the display still reads "Waiting for MIDI, " none of the MIDI data is making it to the PC2. Also check any configuration software you might have which controls whether or not MIDI data is being sent out the MIDI Out port. * If the display reads "segment 1 of N, " and continues with this display for more than about a minute, data is being dropped. If the display reads "data error [ED0] checksum error, " the data is being corrupted in transmission. In either of these cases: * Use one of the recommended sequencers. Be sure to read the specific notes above that apply to the different shareware programs. [. . . ] * If using a sequencer that requires you to transmit the sysex manually, make sure you send the sysex messages one at a time. (Note that none of our recommended sequencers require this. ) Each sysex message contains the data for one segment. After the PC2 receives each one, it will say "Programming M of N at XXXXXXXX" for up to 10 seconds (or as little as 0 seconds). Make sure the display returns to "segment M of N, " where M is now one larger than it was before. [. . . ]