User manual LACIE 2BIG QUADRA

[. . . ] LaCie 2big Quadra · Design by neiL PouLton user Manual table of Contents page 1 Table of Contents 1. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Minimum System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Box Content . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Views of the Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ] Turn off the 2big, allow it to shut down and turn it back on. ImpOrTANT INfO: You must partition the disk drives after changing the RAID mode. 3. 2-A safe100 safe 50 big fast off auto on CAUTION: Your LaCie 2big comes preconfigured in Fast (RAID 0) mode. Fast mode allows access to the whole storage capacity but does not provide any security. If a drive fails, all data will be lost. If you are concerned about data security, LaCie highly recommends a RAID 1 (Safe) configuration. About RAID Modes, for more information. Fig. 3. 2-b LaCie 2big Quadra · Design by neiL PouLton user Manual RAiD page 19 3. 3. Removing and Installing Drives In the event that an individual hard disk fails in the LaCie 2big, please contact your LaCie reseller or LaCie Customer Support. Please replace a defective hard drive only with a new drive provided by LaCie. For drive removal and replacement process, please follow the steps below. CAUTION: After continuous use of the LaCie 2big, drives may be hot. ImpOrTANT INfO: Drive warranty will be void if you replace the defective drive with a drive not provided by LaCie. Drives purchased from LaCie are shipped pre-installed in drive trays with handles. ImpOrTANT NOTe: A replacement drive must have the same or greater capacity than the drive it is replacing. ImpOrTANT INfO: In Safe (RAID 1) and Mixed (RAID 1 and RAID 0) mode, in order for rebuilding to occur, the product must be turned on while a replacement disk is installed. LaCie does not recommend removing a drive from a Mixed array unless the drive has failed, as the data on the RAID 0 volume could be lost. To Remove a Drive: 1. If the 2big is in Fast (RAID 0) or Big (concatenation) mode, turn it off and unplug it. If the 2big is in Safe (RAID 1) or Mixed mode, you can leave it turned on and continue to step 2. To unlock it, insert the round end of the provided 2-in-1 tool into the slot on the drive lock and turn the lock until the slot is vertical (Fig. Draw out the drive tray by inserting your finger into the space behind the drive tray handle and pulling to disengage the drive (Fig. Grasp the drive tray handle and carefully extract the drive (Fig. Turn the drive on to continue using the remaining drive. ImpOrTANT INfO: Rebuilding a Safe (RAID 1) array can take several hours. [. . . ] Contacting Customer Support Before You Contact Technical Support 1. If possible, make the drive the only external device on the CPU, and make sure that all of the cables are correctly and firmly attached. If you have asked yourself all of the pertinent questions in the troubleshooting checklist, and you still can't get your LaCie drive to work properly, contact us at www. lacie. com. Before contacting us, make sure that you are in front of your computer and that you have the following information on hand: Information 1. [. . . ]