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[. . . ] Lexmark Z12
Color Jetprinter TM User's Guide for Windows 95 and Windows 98
Edition: January 2000 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. , PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. [. . . ] · The printer is not being held or paused. To check the printer status: 1 From the Printers folder, double-click the Lexmark Z12 icon. 2 Click the Printer menu and make sure no check mark appears next to the Pause Printing option. If the test page prints, the printer is functioning properly. Check your software application.
Troubleshooting
· · · 15 · ·
Test page does not print
Make sure: · Your print cartridge is installed properly. · You are using the correct cable, and it is not damaged. If you are using a parallel cable, make sure it is an IEEE 1284compliant parallel cable that supports bidirectional printing. · Your Lexmark printer is set as the default printer.
Paper misfeeds or jams
Paper misfeeds
Make sure: · You are using a paper recommended for inkjet printers. · You do not force the paper down into the printer when you load it. The top of the paper should line up with the paper size indicators on the paper support. · You do not load too much paper in the sheet feeder. Depending on the thickness of your paper, the sheet feeder can hold up to 100 sheets of paper. · The paper guide is against the side of the paper and it does not cause the paper to bow in the sheet feeder. · The printer is on a flat, level surface.
Printer does not feed envelopes
If regular paper feeds without problems, make sure: · You are loading the envelopes correctly. · You are using an envelope size supported by your printer, and it is selected in the Printer Properties. · Your software application is designed to print envelopes. Check the user's documentation that came with your application.
· · ·
16 · Chapter 3 ·
Printer has a paper jam
Remove the paper from the sheet feeder. If the paper is lodged too far into the printer and can't be removed: 1 2 Press the Power button to turn the printer Off. If you can't reach the paper because it is too far into the printer, raise the front cover and pull the paper out. Press the Power button to turn the printer On. Resend your document to print.
Troubleshooting
3 4 5
Document prints with mistakes or poor quality
Vertical straight lines are not smooth
To improve the print quality of vertical straight lines in tables, borders, and graphs: · Select a higher Print Quality setting in the Printer Properties. For help, see page 10.
Colors on the printout are faded or differ from the colors on the screen
· Use a different brand of paper. [. . . ] The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1329605 for parallel attach or 43H5856 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations. Any questions regarding this compliance information statement should be directed to: Director of Lab Operations Lexmark International, Inc. [. . . ]
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