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[. . . ] Lexmark Z42
Color Jetprinter TM User's Guide for Windows 95 and Windows 98
Edition: January 2000 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC. , PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. [. . . ] Refilling cartridges can affect print quality and cause damage to the printer. For best results, use Lexmark supplies.
26 · Chapter 3 ·
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Printer prints slowly or doesn't print (see page 28) Paper misfeeds or jams (see page 31) Document prints with mistakes or poor quality (see page 32) Problems with transparencies, photos, or envelopes (see page 35) Error messages and flashing lights (see page 36)
Troubleshooting
From the list of printing problems in the left margin, select a category that describes your printing problem, and then read the category for the solution. When your printer has a problem, first make sure that: · The power supply is plugged into the printer and a properly grounded electrical outlet. · The printer cable is securely attached to your computer and printer. · If you are using a parallel cable, make sure it is an IEEE 1284-compliant parallel cable that supports bidirectional printing. · Two-way communications is enabled in your printer software. 1 From the printer's Control Program, click the Options tab. 2 Make sure Disable Printer to PC Communications is not selected. · If you are using Windows 98 or Windows 2000, your printer port is set to an LPTn port for a parallel cable, or to a USB port for a USB cable. To check your printer port and change it if necessary, follow the appropriate set of instructions: Windows 98 1 From the File menu of your software application, select Print (or Printer) Setup. 2 Check your printer port in the Where area.
Troubleshooting
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Troubleshooting
3 If you need to change your printer port to a USB port, uninstall and then reinstall the printer software. Follow the instructions on page 38, making sure to click Next on any screens. If you need to change your printer port to an LTPn port, uninstall and then reinstall the printer software. Follow the instructions on page 38, making sure to click Cancel on any screens. Windows 2000 1 From the Start menu, select Settings, and then select Printers. 2 From the Printers folder, right-click the printer icon for your printer. 3 Select Properties from the sidebar menu. 4 From the Ports tab, select USB or LPTn to change your printer port if necessary. 5 Click OK.
Printer prints slowly or doesn't print
Your printer and your computer may not be able to communicate properly. The following events also indicate two-way communications problems: · A message displays on your computer screen indicating your printer cannot establish bidirectional communications with your computer. · Print cartridge ink level indicators on the Status or Cartridges tabs of the printer's Control Program are shaded. · Error messages (such as Printer Offline) and job progress information do not display on your computer screen.
28 · Chapter 4 ·
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Before proceeding, verify that: · The parallel or USB cable is securely attached to both the printer and the personal computer. [. . . ] If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna. · Increase the separation between the equipment and receiver.
· Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. · Consult your point of purchase or service representative for additional suggestions. The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. [. . . ]
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