User manual LG W228WA-BT

[. . . ] The images here are for reference only, and are not applicable in all cases (or countries). Shortcut to Anti-Afterimage Instructions Do not use damaged or loose plug. · This may cause electric shock or fire. Do not pull the plug out by the wire nor touch the plug with wet hands. · This may cause electric shock or fire. Use only a properly grounded plug and receptacle. [. . . ] Therefore, if there is a problem with the computer or the video card, this can cause the monitor to become blank, have poor coloring, become 50 Troubleshooting noisy, and video mode not supported, etc. In this case, first check the source of the problem, and then contact the Service Center or your dealer. Judging the monitor's working condition If there is no image on the screen or a "Not Optimum Mode", "Recommended Mode 1440 x 900 60 Hz" message comes up, disconnect the cable from the computer while the monitor is still powered on. If there is a message coming up on the screen or if the screen goes white, this means the monitor is in working condition. In this case, check the computer for trouble. Check List Note Before calling for assistance, check the information in this section to see if you can remedy any problems yourself. If you do need assistance, please call the phone number on the Information section or contact your dealer. No images on the screen. I cannot turn on the monitor. Q: A: Q: A: Is the power cord connected properly?Check the power cord connection and supply. Can you see "Check Signal Cable" on the screen?(Connected using the D-sub cable) Check the signal cable connection. (Connected using the DVI cable) If you still see an error message on the screen when the monitor is connected properly, check to see if the monitor status is set to analog. Adjust screen image position and size using the OSD. Have you adjusted the resolution or frequency to the monitor?Adjust the resolution and frequency at the video card. Q: The screen can be unbalanced due to the cycle of the video card signals. Readjust Position by referring to the OSD. 52 Troubleshooting The screen is out of focus or OSD cannot be adjusted. Q: A: Have you adjusted the resolution or frequency on the monitor?Adjust the resolution and frequency of the video card. (Refer to the Preset Timing Modes). LED is blinking but no images on the screen. Q: A: Is the frequency properly adjusted when checking the Display Timing on the menu?Adjust the frequency properly by referring to the video card manual and the Preset Timing Modes. (The maximum frequency per resolution may differ from product to product. ) There are only 16 colors shown on the screen. The screen colors have changed after changing the video card. Q: A: Have the Windows colors been set properly?Windows XP : Set the resolution at the Control Panel !' Appearance and Themes !' Display !' Settings. [. . . ] North America U. S. A CANADA MEXICO 1-800-LG(726-7864) 1-800-LG(726-7864) http://www. samsung. com http://www. samsung. com/ca 01-800-LG(726-7864) http://www. samsung. com 80 Appendix Latin America ARGENTINE BRAZIL 0800-333-3733 0800-124-421 4004-0000 CHILE COLOMBIA COSTA RICA ECUADOR EL SALVADOR GUATEMALA HONDURAS JAMAICA NICARAGUA PANAMA PUERTO RICO REP. DOMINICA 800-LG(726-7864) 01 8000 112 112 0-800-507-7267 1-800-10-7267 800-6225 1-800-299-0013 800-7919267 1-800-234-7267 00-1800-5077267 800-7267 1-800-682-3180 1-800-751-2676 http://www. samsung. com/latin http://www. samsung. com/latin http://www. samsung. com/latin http://www. samsung. com/latin http://www. samsung. com/latin http://www. samsung. com/latin http://www. samsung. com/cl http://www. samsung. com/co http://www. samsung. com/latin http://www. samsung. com/latin http://www. samsung. com/latin http://www. samsung. com/latin http://www. samsung. com/ar http://www. samsung. com TRINIDAD & TO- 1-800-LG(726-7864) BAGO VENEZUELA 0-800-100-5303 Europe AUSTRIA BELGIUM 0800-LG(726-7864) 0032 (0)2 201 24 18 http://www. samsung. com/at http://www. samsung. com/be http://www. samsung. com/cz CZECH REPUBLIC 844 000 844 DENMARK EIRE FINLAND FRANCE 70 70 19 70 0818 717 100 030-6227 515 3260 LG 08 25 08 65 65 ( 0, 15/Min) http://www. samsung. com/dk http://www. samsung. com/ie http://www. samsung. com/fi http://www. samsung. com GERMANY HUNGARY ITALIA LUXEMBURG NETHERLANDS NORWAY POLAND 01805 - LG(726-7864) http://www. samsung. com ( 0, 14/Min) 06-80-LG(726-7864) 800-LG(726-7864) 0035 (0)2 261 03 710 0900 LG(726-7864) 815-56 480 0 801 801 881 022-607-93-33 http://www. samsung. com http://www. samsung. com http://www. samsung. com/be http://www. samsung. com/nl http://www. samsung. com/no http://www. samsung. com/pl PORTUGAL SLOVAKIA 80820-LG(726-7864) 0800-LG(726-7864) http://www. samsung. com/pt http://www. samsung. com/sk 81 Appendix Europe SPAIN SWEDEN SWITZERLAND U. K 902 10 11 30 0771-400 200 0800-LG(726-7864) 0845-LG(726-7864) CIS ESTONIA LATVIA LITHUANIA KAZAKHSTAN KYRGYZSTAN RUSSIA TADJIKISTAN UKRAINE UZBEKISTAN 800-7267 800-7267 8-800-77777 8-10-800-500-55-500 00-800-500-55-500 8-800-555-55-55 8-10-800-500-55-500 8-800-502-0000 8-10-800-500-55-500 Asia Pacific AUSTRALIA CHINA 1300 362 603 800-810-5858 010-6475 1880 HONG KONG INDIA 3698 - 4698 3030 8282 1800 110011 INDONESIA JAPAN MALAYSIA NEW ZEALAND PHILIPPINES SINGAPORE THAILAND TAIWAN VIETNAM 0800-112-8888 0120-327-527 1800-88-9999 0800 LG(726-7864) 1800-LG(726-7864) 1800-29-3232, 02-689-3232 0800-329-999 1 800 588 889 Middle East & Africa SOUTH AFRICA TURKEY U. A. E 0860-LG(726-7864) 444 77 11 800-LG(726-7864) 8000-4726 http://www. samsung. com http://www. samsung. com http://www. samsung. com http://www. samsung. com http://www. samsung. com/jp http://www. samsung. com/my http://www. samsung. com/nz http://www. samsung. com http://www. samsung. com http://www. samsung. com/tw http://www. samsung. com http://www. samsung. com/hk http://www. samsung. com http://www. samsung. com http://www. samsung. com http://www. samsung. com http://www. samsung. uz http://www. samsung. com http://www. samsung. ee http://www. samsung. com/lv http://www. samsung. lt http://www. samsung. kz http://www. samsung. com http://www. samsung. com/se http://www. samsung. com/ch http://www. samsung. com 1800-10-LG(726-7864) http://www. samsung. com/ph Terms Dot Pitch The image on a monitor is composed of red, green and blue dots. The closer the dots, the higher the resolution. The distance be- 82 Appendix tween two dots of the same color is called the 'Dot Pitch'. 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