User manual LIFT-MASTER ERMA

[. . . ] Doc 6001001 Rev B USER'S GUIDE FOR THE EVENT RECORD MONITORING AND ANALYSIS SOFTWARE TABLE OF CONTENTS 1 - EVENT RECORD MONITORING AND ANALYSIS (ERMA) SOFTWARE BASICS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 WHAT DO YOU NEED TO USE ERMA?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 INSTALLING ERMA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 INSTALLING FROM CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 ACTIVATING THE ERMA PROGRAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 EXITING THE ERMA PROGRAM. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 TIPS FOR USING ERMA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 2 - SETTING UP ERMA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 WHAT IS THE PURPOSE OF SETTING UP ERMA?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 SETTING UP A SYSTEM IDENTITY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 EDITING A SYSTEM'S IDENTITY. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 3 - RETRIEVING TRANSACTIONS WITH THE USE OF ERMA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 WHAT IS "RETRIEVING TRANSACTIONS"? [. . . ] When you filter your retrieved transactions, ERMA displays these transactions on your computer's screen, but they are not shown in any specific order. The "Sort" area allows you to organize the filtered transactions according to five different categories: Date and Time, Source, Code, Name, and Action. For example, if you previously filtered the transactions so that only the transactions that occurred for codes between 00400 and 00450 are displayed, they will be shown in the same disorganized manner that they are retrieved from your Infinity/Multi-Link system (see figure 15 on page 15). To organize these transactions so that they will be displayed according to the date and time that they occurred, you would mark the bubble next to the "Date and Time" selection of the "Sort" menu (see figure 23). Figure 23 - Filtered Transactions That Have Been Sorted Page 18 of 29 Doc 6001001 Rev B To enter the "Sort" area, press the "S" key while you are in the Event Analysis screen. A screen like the one shown in figure 24 below will be shown. While you are in this area, you may perform one of the following actions: · · · To move the highlighted bubble between categories, use the arrow keys. To exit out of the "Sort" screen without saving the changes, press the "ESC" key. Once you have highlighted the chosen category, press the "ENTER" key and ERMA will save this entry and begin the sorting the process. Figure 24 - The Sort Menu from the Analysis Screen 3. PRINT: If you have a printer connected to your computer's LPT1 port, the "Print" area will allow you to print the transactions shown on the Event Analysis screen. You may print the transactions before or after you have filtered and sorted them. To print the transactions, press the "P" key while you are in the Event Analysis screen. As soon as you press the "P" key, ERMA will begin printing the transactions in the order they are displayed on your computer's screen. If you do not have a printer connected to your computer or if there is a problem with the connection between the computer and the printer, ERMA will display a message stating, "Printer Time Out - Press Any Key to Continue". Rev B Doc 6001001 Page 19 of 29 5 - MONITORING TRANSACTIONS WITH THE USE OF ERMA WHAT IS "MONITORING TRANSACTIONS"? Depending upon your needs, you are most likely to be spending a majority of your time in the "MONITORING TRANSACTIONS" area of ERMA. When you are in the "MONITORING TRANSACTIONS" area, you are able to watch the transactions on ERMA as they occur on your Infinity or Multi-Link system (this is called "real-time" monitoring). ERMA will automatically retrieve and store these transactions onto your computer's hard disk drive as they occur. Also, as you are able to filter the transactions in the "RETRIEVE TRANSACTIONS" and "ANALYZE TRANSACTIONS" areas, you have the ability to filter the transactions you wish to view in the "MONITOR TRANSACTIONS" area. IMPORTANT NOTE: You will not be able to monitor the transactions of an Infinity system through the use of the Infinity's internal modem. In order to monitor an Infinity system's transactions, you will have to make contact with the system using either an RS-232 direct connection or an external modem. For more information on connecting to your unit, see Infinity Installation Instructions with Multi-Link Firmware (Doc. 6001016), or theInfinity Installation Instructions without Multi-Link Firmware (Doc. 6001019). MONITORING TRANSACTIONS ON YOUR SYSTEM The first step in monitoring your system's transactions is to access the area labeled "MONITOR TRANSACTIONS" from the "FUNCTION CHOICES" menu (see figure 1 on page 3). Move the highlighted bar, with the use of the arrow keys, until the "MONITOR TRANSACTIONS" box is highlighted and press the "ENTER" key. [. . . ] Clear (uncheck) the "All" checkbox in the Code window. Set the code begin field to a valid code (card entry, entry code or telephone entry) from the transaction list. Set the end of the code range to 0 (zero) and press enter. Observe that the Event Analysis screen contains only the records with the chosen code. [. . . ]