User manual MACKIE S408

[. . . ] S408 Two-way LoUDSpeaker USer'S maNUaL IMPORTANT SAFETY INSTRUCTIONS 1. Donotblockanyventilationopenings. Installinaccordancewiththe manufacturer'sinstructions. Donotinstallnearanyheatsourcessuchasradiators, heatregisters, stoves, orotherapparatus(includingamplifiers)thatproduceheat. Onlyuseattachments/accessoriesspecifiedbythemanufacturer. [. . . ] The following troubleshooting tips may sound obvious, but here are some things you can check: Repair Service for Mackie products is available at a factoryauthorized service center. Service for Mackie products outside the United States can be obtained through local dealers or distributors. If your S408 needs service, please follow these instructions: 1. Review the preceding troubleshooting suggestions. Call Tech Support at 1-800-898-11, 7 am to 5 pm PST, to explain the problem in detail. They will ask you all sorts of impertinent questions in the hope of sorting out the problem. If it appears that the S408 needs repair, you will be given a Service Request Number. Have your loudspeaker's serial number ready. You must have a Service Request Number before you can obtain service at a factory-authorized service center. We don't need it to repair the loudspeaker. Pack the loudspeaker in its original packaging, including protective wrap, endcaps, and box. When you call for the Service Request Number, please let Tech Support know if you need new packaging. Mackie is not responsible for any damage that occurs due to non-factory packaging. Include a legible note stating your name, shipping address (no P. O. boxes), daytime phone number, Service Request Number, and a detailed description of the problem, including how it can be duplicated. Write the Service Request Number in BIG PRINT on top of the box. Product shipped without the Service Request Number will be refused. Tech Support will tell you where to ship the loudspeaker for repair. We suggest insurance for all forms of cartage. You will need to contact the authorized service center for their latest turn-around times. Once it's repaired, the authorized service center will ship it back, pre-paid (if it was a warranty repair). Note: Under the terms of the warranty, you must ship or drop-off the unit to an authorized service center. [. . . ] The address of your closest authorized service center will be given to you by Technical Support. IMPORTANT: Make sure that the Service Request Number is plainly written on the shipping carton. LOUD Technologies reserves the right to inspect any products that may be the subject of any warranty claims before repair or replacement is carried out. LOUD Technologies may, at our option, require proof of the original date of purchase in the form of a dated copy of the original dealer's invoice or sales receipt. [. . . ]