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Manual abstract: user guide MICROTEK GNC TR FIREWIRE 1201
Detailed instructions for use are in the User's Guide.
[. . . ] for Windows
Troubleshooting Tips
for FireWire-interface scanners
Q1: My computer cannot find the FireWire card (IEEE 1394)
A1: Follow the steps below:
1. Check the version of your Windows operating software. a) For Windows 98 SE/2000/Me or Windows XP's Classic view: Click Start, Setting, and select Control Panel. [. . . ] a) Turn off your computer, then remove the cover.
b) Make sure the FireWire card is seated all the way in and secured into the PCI card slot. If the card is not properly seated, REMOVE, and then REINSERT the FireWire card again. 2
Q2: My computer cannot find the scanner, but can find the FireWire card.
A2: Follow the steps below:
1. Check to make sure that the scanner driver (e. g. , ScanWizard 5, ScanWizard Pro, ScanWizard Pro TX, etc. ) has been installed in your computer. If scanner driver has not been installed yet, install your scanner driver first. Check to make sure that your scanner is correctly installed. a) Turn off your scanner.
2.
b) Make sure that only one FireWire cable is connected to your scanner. (You can only use one interfaceat a time. ) c) Make sure to properly connect the scanner's FireWire cable to your computer.
d) Turn on your scanner and wait until all lights on the front of the scanner stop blinking and remain on solid. Windows will now be able to detect your scanner. If you are currently using the FireWire interface on Windows 98 SE, you need to follow the instructions below to re-install the FireWire driver. Click Start, Setting, and select Control Panel. From the Control Panel, double-click the System icon, and then select Device Manager. Double-click the [?] IEEE 1394 SBP2 Device to open its Properties dialog box. Click the Reinstall Driver button.
5.
You will be asked to specify the location of the FireWire driver. [. . . ] c) Make sure that only one FireWire cable is connected to your scanner. (You can only use one interface at a time. )
d) Make sure to properly connect the scanner's FireWire cable to your computer. e) Turn on your scanner and wait until all lights on the front of the scanner stop blinking and remain on solid.
If you have followed all the steps above and your Mac OS still cannot find your scanner, please visit http://www. apple. com for more information about FireWire support for your Macintosh.
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