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Manual abstract: user guide MICROTEK MAC TR AS6000XY
Detailed instructions for use are in the User's Guide.
[. . . ] Appendix B: Troubleshooting
This section lists basic troubleshooting information. If you have tried all the suggestions, and the problem persists, contact Microtek.
1. SCSI Communication Problems
If the Macintosh cannot detect your scanner, try these: · Power off your scanner, two minutes later, turn it back on. [. . . ] Also check the DC power of your input source. · Power off your scanner, two minutes later, turn it back on. After 30 seconds, visually inspect whether the Status lamp stays steady green light. If you still cannot solve the problem, contact Microtek. Problem 3: The Status indicator flashes red. Solution: This problem arises when one of the scanner switches is activated. · Power off your scanner, two minutes later, turn it back on. After 30 seconds, visually inspect whether the Status lamp stays steady green light. · Check that the scan bed glass, front panel, and top cover are installed correctly.
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ArtixScan 6000XY Installation and Operation Manual
2. Scanning Quality
Problems: Jagged lines or horizontal lines found. Solution: This problem arises when the scanner housing is not fastened securely, or the scan material is loosely placed on the scan bed. · Verify that the 4 base screws are tightly secured. · Make sure your scan material is taped directly on the scan bed glass. · Make sure the original is taped onto a mask that is placed on the registration pin.
3. [. . . ] Choose Restart from the Special menu, and hold down the Shift key while your Macintosh is starting. Scanning lamp problem
Problem: The scanned image casts a gray screen. Solution: Replace the scanning lamps.
ArtixScan 6000XY Installation and Operation Manual
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