Detailed instructions for use are in the User's Guide.
[. . . ] · Once authorization is obtained You may be required, at Your expense, to return the product to Service Net. · This product is not to be taken to the Retailer. · At Our determination, You will receive a replacement product of like grade and quality. In all case where a replacement cannot be made, You will receive reimbursement for the original purchase price, excluding sales tax. [. . . ] On-Site service will be provided for Major Appliances, DSS Systems, DSS add-on Receivers, Furnaces, Gas Fireplaces, Gas Logs, HDTV's, HVAC, Plasma TV's, all televisions with a screen size equal to 25" or larger, and for all projection televisions. All other product categories are covered for carry-in or depot service unless specified on the front of this form as onsite coverage. On-Site Service will be provided when your residence is located within fifty (50) miles of an authorized service provider. If you are entitled to on-site service but due to environmental and/or technical requirements, certain repairs can not be completed in Your residence, or if you are located more than fifty (50) miles from the nearest authorized provided, the cost to transport and/or ship the product for service will be paid by Service Net. PARTS AND SUBCONTRACTING: Parts used to repair equipment may either be new or refurbished at Our sole option. Service may be performed by subcontractors. UNAVAILABILITY OF FUNCTIONAL PARTS OR TECHNICAL INFORMATION: If We determine that We are unable to repair Your equipment due to the unavailability of functional parts, service or technical information, the total liability owed to You under this contract will be the purchase price You paid for this Product less claims made, sales tax, and the Service Contract Price. In the event Your Product is replaced, We will determine equipment comparability. We reserve the right to offer reimbursement for the current market value of the equipment, less claims made, in lieu of service or replacement of the equipment. In all cases where parts or technical information are on extended backorder, We will determine if a replacement or reimbursement will be made. All contractual obligations are fulfilled upon product replacement, reimbursement or contract term expiration. CLAIMS LIMITATIONS: The total payment(s) for all claims under this Contract shall not exceed the original retail price of the covered product(s) or system, except in those cases in which the No Lemon Guarantee applies. DEDUCTIBLE: No deductible applies to this Contract. LIMITATIONS OF COVERAGE: This Contract Does Not Cover: (A) Any equipment located outside of the United States. (B) Service required as a result of any alteration of the equipment, or repairs made by anyone other than a participating servicing dealer, an authorized service provider, its agents, distributors, contractors or licensees, or the use of supplies other than those recommended by the manufacturer. (C) Damage or other equipment failure due to causes beyond our control including, but not limited to, repairs necessary due to operator negligence, the failure to maintain the equipment according to the owner's manual instructions, abuse, vandalism, theft, fire, flood, wind, freezing, power failure, inadequate power supply, unusual atmospheric conditions, or acts of war or acts of God. (D) Expendable, lost, or consumable items such as, but not limited to: For Computers, Laptops, and Peripherals: removable data storage, accessory cables, batteries, and media disks. For Printers, Copiers, and Multifunctional Equipment: ink, fuser, roller kits, maintenance kits, and any toner/cartridge. Nonfunctional parts: including but not limited to: light bulbs, nonfunctional plastic, porcelain, or enamel parts, vacuum cleaner belts and bags, drip pans or grates, exterior/interior finishes, knobs, dials, or handles (unless critical to the function of the Product), trim, and/or appearance parts or accessory items such as water or electrical connections and venting equipment, filters, batteries and other operation supplies or consumable items. For all products: Telephone or other lines connecting to the equipment. Items that are considered consumable by the manufacturer. (E) Equipment used in an industrial or commercial setting. [. . . ] If you purchased Your Contract in Florida, obligations under this Contract are insured by Great American Insurance Company, 49 East 4th Street, 8th Floor, Cincinnati, OH 45202. Please enclose a copy of Your plan when sending correspondence to the Insurer. The expiration date and price of this Contract are listed on the shown on the face of this Contract. You should review the limitations of coverage paragraph for details. [. . . ]